Overlooking Camelback Mountain in the heart of Scottsdale, Embassy Suites by Hilton Scottsdale Resort is just minutes from championship golf courses, spa facilities, shopping, dining, art galleries, MLB Spring Training and outdoor recreation. This hotel offerse spacious two-room suites with a private bedroom and separte living area, complimentary cooked-to-order breakfast, two outdoor pools and evening receptions.
We checked in for a one night reservation to celebrate a birthday, and have dinner across the street. The hotel looks to be in a state of disrepair, everything is old and tattered. When we got to our room it smelled musty - but we opened the slider and let some air in. Then after dinner, about 11pm we realized the carpet was wet also. We were exhausted and decided to just go to sleep. There was a ton of noise on the street, but we managed an ok night sleep. In the morning when we went to shower - there was visible "gunk" on the shower head/controls. It was obvious at this point that the only "cleaning" the shower got was a quick wipe with a towel. It was disgusting. We got ready and checked out ASAP. Honestly for the price, it was not worth it. We stay at hotels 9-14 times a year, and this was the worst of 2021. No, we did not complain while we were there as nothing we stated should/would be a surprise to the hotel. Also, we managed with the smell and wet floor, but the shower was gross.
Jorryn & Aleli are absolutely incredible!
Oct 22, 2021
I’ve stayed here a few times for a staycation. Love embassy brand overall. Jorryn was training a bit and Aleli is definitely teaching him the Hilton way! Keep up the amazing customer service guys! Thank you for everything