TripAdvisor Traveler Rating

Absolutely perfect vacation. Everything from the staff, the rooms, the resort the spa and the food were literally perfect. This will be our home away from home for all future trips. There was nothing but five star amenities and treatment for the entire week.

Mario, from Blanca Blue gave us the best service and smiles every morning!

So the over all experience was superb as usual but just a few exceptional service provider we encountered. There was Vaucy at the front desk who had a smile and vibe that was infectious. She helped orient us and fix our excursions. She was genuinely interested in meeting our needs for entertainment off the resort property. She did not disappoint. Diego Silva was our server in the Japanese restaurant Hoi. The food was outstanding but his attention to detail in taking our orders for food, drinks and wine was attentive and helpful. He made the experience a true celebration! Lastly there was Angel our trolley driver. He went above and beyond to acknowledge us each time he transported us. He helped us with pictures, he entertained us with his expressive personally, and was a sincere delight to be around. Keep up the good work Garza Blanca PV you are the best!!!!!

Sanctuary Tower was amazing absolute gorgeous. Everything is very high-tech and very clean above and beyond. Every restaurant the service is extraordinary and everyone who works here is extremely friendly and unhelpful. The views are beautiful. The rooms are extremely clean and the bathrooms in the public facilities are extremely clean. All the pools are kept clean on a daily basis. We visited every single pool and it was all the same. The cleanliness is hands-down best ever. The service at the pool is exceptional just like the restaurants. Our room came with a butler named Marco and he went above and beyond to make sure our stay was the best. From making reservations at restaurants to even making sure we had a late because our Transport didn’t come till later in the afternoon. Every morning he would send us a text regarding activities for the day asking if we needed assistance. He was very helpful with every question and it was all at her fingertips because all we had to do was text him.

What a destination!! We stayed at The Sanctuary, we experienced the highest level of hospitality from greeting to good bye. Everyone was attentive, polite and gracious. They gave us the best recommendations on how to best enjoy our stay. Carlos our butler, was courteous and always attentive. Miriam and Efrain at the pool were oh so kind and helpful. Salvador made our day with aqua exercise and Jose was a great stretching coach. Our daughter didn’t want to leave the kids club and enjoyed having fun with Miss Yazmin and the rest of the kids. The food was spectacular in every restaurant, don’t hesitate to upgrade to Karuma it was such a highlight for us. The room was so beautiful and comfortable for the 3 of us. This will become a staple for our family.