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Crown Paradise Hotel Review I recently stayed at Crown Paradise Hotel, and unfortunately, my experience was overwhelmingly disappointing. On the positive side, the location is convenient and easily accessible, which was one of the few highlights of the stay. However, beyond that, the hotel fell far short of expectations. Cleanliness was a major issue throughout the property. The rooms were outdated and visibly dirty, and common areas didn’t appear to be well maintained. The rooftop pool, in particular, had visible scum, and the cabanas were in poor condition—far from the relaxing experience advertised. Service was equally frustrating. The concierge staff were unhelpful, especially when dealing with lost items. The Lost and Found process was unnecessarily complicated and rigid. Despite reporting a lost item the night before, I was told to return at 8 AM, only to then be informed that I had to wait until 3 PM just to inquire about it. The lack of urgency or basic customer support made the situation even more stressful. Room service was another major disappointment. Not only were the menu options limited and unappealing, but the service itself was extremely slow. On one occasion, I ordered room service and it never showed up at all. To make matters worse, the phone in my room didn’t even work initially, so I couldn’t reliably contact room service even if I wanted to. Dining options overall were a low point. The buffet food was subpar, and the reservation system for restaurants was inconvenient. Reservations could only be made between 9 AM and 12 PM, and even then, group bookings weren’t allowed—you had to reserve individually, which made coordinating meals unnecessarily difficult. As for activities, they were underwhelming and lacked the quality and variety expected from a resort of this type. That said, I did have a genuinely great time with my friends, and I wouldn’t say I regret the trip at all. The only reason the experience was enjoyable was because of the people I was with and our ability to make the best of a disappointing situation. While the price initially seemed reasonable, it ultimately did not reflect the level of service, cleanliness, or overall experience provided. In hindsight, it felt far too expensive for what we received. Overall, I would not recommend staying at Crown Paradise Hotel. The only redeeming factor was the location, but that alone is not enough to justify the many shortcomings.

David and Paula are fantastic!

Great staff, endless drinks, decent food if you look for it (paninis and ceviche for lunch at the Breeze bar, fresh sushi there after7 pm too). Ala carte restaurants are good too. Wonderful cleaning staff, our room was great. We had pool and ocean views with a great balcony. They will give you extra beer if you leave a tip in the fridge. Stunning sunsets ??. ATM tip, use the one by the tennis courts in the little hut. It charges 68 pesos per use rather than the two near by that charge 223 pesos!! I wish I’d known that earlier in my stay.

Overall our experience at Crown Paradise Golden has been a success! Sure they’re needed to be upgrades, but the staff really made up for this. I felt that the front desk to be easy to work with and the service to be top-notch. Any questions we had they went above and beyond. I wanted to give a big shoutout to Cesar Castaneda and Monica Alcala for assisting us with the loss of our passports. They sure did go above and beyond to help us find them! It’s a long story, but Wow! They did everything in their power to make sure our passports were found and secured. I can’t thank them enough and I will definitely be returning! Puerto Vallarta was an amazing experience. Renee was excellent on booking our excursions from the hotel. She made the process go smoothly and always helps us with a smile.

Crown Paradise Review Before I start, I believe in giving all Establishments at least Two visits before coming up with a review of the place. CROWN PARADISE This resort is a self-proclaimed 5 start resort. It is a 2-to-2.5-star resort on a good day. First, I want to start by saying the owners and management of this resort are so cheap that they will steal a dollar from you if they can and then lie right to your face about why they are charging you. I really don’t know how they sleep at night. The air conditioning system is old and needs to be replaced. They love to turn it off at night for 3 to 4 hours when everyone is sleeping. The rooms are pretty run down. Dresser draw handles are broken off and the drawers will fall out onto your feet if not careful when opening. Closet doors are missing handles. Tv’s in rooms don’t work Black mold in rooms Elevators are broken most of the time. Let’s get into the food they serve at the buffets. For a five-star resort, I think you can get better food at a soup kitchen. Breakfast: They have an egg station that is pretty good. Besides that, they serve Boiled chicken, Sauteed pork Sauteed beef and a mixture of other Mexican food for breakfast. Lunch: They take away the egg station and start to serve the same things they had for breakfast. Dinner, They pretty much Serve the same thing from lunch as dinner but add some vegetables. It is some of the cheapest food you can use for a buffet. Hot water: The first year I stead there you were lucky to get any hot water. The second year had hot water, but you had to pay attention when you shower. If it was when most people were showering, you would have very little hot water.