Overview
Hotel Mousai in Puerto Vallarta, Mexico, sets the pace for a new generation of designer hotels for guests, offering exclusive experiences by the beach and delicious pampering in unrivalled tropical surroundings. Hotel Mousai’s fresh flirtatious aesthetics and cutting-edge comfort will inspire you to live sensationally. A splendid yet precise fusion of imagination, contemporary design and inventive functionality generates spaces of artistic magnitude and dazzling personality – a gallery of experiences and creativity that will make you feel like a million dollars and pampered like a VIP. Each area is its own showcase, each room is a distinct work of art, each space evokes a discrete emotion and character, each one of you becomes part of Hotel Mousai’s uniquely lavish fabric.
Guests of Hotel Mousai have access to the services and amenities of Garza Blanca Preserve Resort & Spa.
Check in
4 p.m.
Check out
11 a.m.
Rooms
73
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed
- Ocean view
- 1 king bed
- Ocean view
- South tower
- Minimum 1 adult, maximum 2 adults
- Maximum 2 children
- Walk in rain shower
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Iron/Ironing board
- Rollaway bed (on request, $)
- Safe
- Slippers
- Turndown service
- TV
- Private terrace with jetted pool and hammock
- 1 king bed
- Jungle view, Ocean view or Resort view
- No more than 2 guests in the room
- 1 king bed
- Jungle view, Ocean view or Resort view
- North tower
- Maximum 2 adults
- No more than 2 guests in the room
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Iron/Ironing board
- Rollaway bed (on request, $)
- Safe
- Slippers
- Turndown service
- TV
- Private terrace with jetted pool and hammock
- 1 king bed
- Jungle view or Ocean view
- No more than 2 guests in the room
- 1 king bed
- Jungle view or Ocean view
- North tower
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Iron/Ironing board
- Rollaway bed (on request, $)
- Safe
- Slippers
- Turndown service
- TV
- Private terrace with jetted pool and hammock
Amenities
Lobby
Rooftop Pool
Rooftop Bar
The Terrace
Hiroshi
Orange Deck
Red Room meeting room
Fitness centre
Fitness facilities
Spa
Spa
Exterior
Location
Reviews
TripAdvisor Traveler Rating
Great girls trip!
Alice K on May 15, 2025
My five girlfriends and I spent Mother’s Day weekend at Hotel Mousai and had a wonderful time. We were in the the south tower and had two bedrooms connected by a door, which was the perfect amount of space for us. The hammock, loungers and hot tub on the balconies were so nice. Our checkin process was so easy and quick. We were not hounded about the membership - we were asked a few different times by different people but we always just immediately said we weren’t interested and they left us alone. We were met with champagne during checkin and fresh chips and guac when we got to the room. The mini bar is stocked and included in the all-inclusive. Room service was also great and speedy. One note is to make restaurant reservations early. The Mexican restaurant down by the beach was the best meal and a beautiful sunset. The Japanese place was a great omikase that took 3 hours. The steak restaurant (all inclusive included) was our least favorite. The food and drinks at the pools were solid - good ceviche, pizzas, amazing quesadillas. The service was amazing!! Jose was amazing both days, we spent all day at the pool and ordered a LOT of food and drinks and he was super fast and remembered all our orders. We love Jose. We also loved Simón and Jairo at the breakfast spot in South Tower. They were so nice about the allergies. There is a fresh fruit/yogurt cart and fresh pastries. The entrees were nice and fresh. They were so sweet to us on Mother’s Day and had us all tearing up. We had two people with food allergies, one celiac and one with an extensive list of foods, and each restaurant we went to already knew about them and were SO SO accommodating and nice about it. The one with celiac never got sick and that is amazing compared to other resorts we’ve been to. We had a lovely time at the spa. We showed up an hour early and were escorted through the circuit (sauna, steam room, cold lounge, hot tub, pool with lots of jets, and a weird thing that just dumps water on your shoulders/neck). We had massages (deep tissue and relaxing) and facials (hydra and vitamin c) and everyone had glowing reviews. It is a little expensive but worth it to splurge. Some of the people in our party had a couple times when they had to wait a long time for the trolley to take between Mousai and the beach pool down in Garza Blanca but usually it was quick to arrive or if not, they would drive us down in a sprinter/suburban. But I think from 12-4 they were a bit busy.
Definitely worth trying. Great hotel, views, food and service.
Weldon S (Denver, Colorado) on May 15, 2025
Amazing service, great food, awesome views and room. Food is spectacular. We really enjoyed our time here. The hookah bar was fun to have on-site along with so many activities and locations to hang out right at the resort. They really make it lovely that you never have to leave. Town isn't far at all and easily accessible via uber or taxi. Great holiday overall. 5 star experience. Room was already tidy when we had reservations out. We cruise all the time, but this changed our idea of an all-inclusive 5 star resort.
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