Hyatt Ziva Puerto Vallarta reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.7
  • Rooms 4.3
  • Service 4.6
  • Value 4.4

15631 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Wonderful Vacation!

Gloria A on Jun 13, 2026

Beach was excellent and not rocky as I thought it would be. Food for the most part was delicious except the Asian restaurant Tamari. Our favorites were Blaze and & Casa Grande restaurants. Most of the staff was wonderful and we will definitely be back.

TripAdvisor users rated this property 5 out of 5

Laid back, relaxing and great for families

Justin D (San Diego, United States) on Jun 10, 2026

Wonderful experience, especially good with the kids. Kids club was amazing, beautiful resort. Blaze and Tamari restaurants are some of the best food i’ve had, and the atmosphere can’t be beaten.

TripAdvisor users rated this property 5 out of 5

Wonderful Stay—We'll Definitely Be Back!

Bianca S on Jun 06, 2026

We had such a great time here and would definitely stay here again. The grounds are gorgeous and very well maintained. Everything was clean, and the beach was absolutely wonderful. We spent a lot of time at the pools and enjoyed all of them. The service throughout the resort was fantastic. Everyone we interacted with was friendly and helpful. The food was also really good. We enjoyed most of the restaurants, although the Italian restaurant wasn't quite as good as the others. Our room was very clean and comfortable, and housekeeping did a great job during our stay. The only thing I didn't like was at check-in. We were told a lady in a light pink shirt would help us get situated, but it turned out she was trying to get us to sign up for a timeshare presentation. When I declined, I got the feeling she wasn't very happy about it. If you're not interested in a timeshare pitch, I'd just politely say no and move on. Honestly though, that was the only negative during our entire trip. Everything else was wonderful. Beautiful beach, great food, excellent service, clean rooms, and a relaxing atmosphere. We had a great time and can't wait to come back.

TripAdvisor users rated this property 5 out of 5

Relax relax and relax

Anthony S on Jun 06, 2026

Had a wonderful time, unique location, excellent staff , the hotel is 10 minutes from the center of town. We took a food tour and loved it. I can’t wait to come back next year.

TripAdvisor users rated this property 5 out of 5

Wonderful Resort

Robert J on Jun 06, 2026

One of the nicest hires I’ve ever been to! Beautiful beaches! Hyatt Ziva has the best staff, very attentive, and caring!

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