TripAdvisor Traveler Rating

We stayed as a family with our four- and five-year-old daughters to celebrate our oldest’s fifth birthday, and the Hyatt Ziva Puerto Vallarta completely blew us away. The beach was beautiful, the food was excellent with something for everyone, and our girls had an absolute blast. But what truly stood out was the incredible hospitality—I’ve honestly never experienced service like that. Every staff member went out of their way to make us feel special. We can’t wait to go back!

Wonderful experience. The staff was friendly and courteous and always willing to answer questions or help out. Food and beverages are among the top-rated at any resort we have visited. Highly recommend.

expensive. very clean. very friendly and attentive staff. limited "all inclusive" choices and be ready to pay excessively for any ordinary extras. rooms are great; beach area excellent with nice pools looking over the ocean. shows' quality needs improvement and don't expect AC to work at bars.

Got a day pass for the day here from 9 am to 5pm. Check in was super easy. Lovely grounds - place wasn’t that busy which was nice. I rented a Cabana in front of the beach - it was heaven. The bar staff was super attentive, fast and hilarious. The pools were nice - they had an adults only section pool - you could see the ocean from it. Was relaxing. Food was decent, I enjoyed the coffee bar. Drinks were yummy - I highly recommend the Passion fruit margaritas! The best part tho was the private beach - the sand was so nice - water was so warm and the waves weren’t too crazy - probably the best beach I’ve swam in PV. There was huge pelicans on the rocks chilling which was cool too. I definitely be back next time I’m in PV! Thank you for the lovely day!!!

My friends and I had an incredible stay at this hotel. The staff was outstanding, and the view from our room was absolutely breathtaking,truly beyond words. The food was delicious, especially at Blaze and the Italian restaurant. The team was consistently attentive and went above and beyond to make our stay even more memorable. A heartfelt thank you to Alejandra, who made my birthday truly unforgettable. She was exceptional,always attentive to our needs and accommodating our special requests. Many thanks as well to Oscar, Hector, Abraham, Soledad, Juan, Cesar and Ramon for their exceptional service every time we dined,you always took such great care of us. And a big thank you to the animation team Javier, Leo, and Katylyn—for bringing such great energy and fun to our experience. This was truly a remarkable and unforgettable stay.