TripAdvisor Traveler Rating

Fourth trip to this resort and yet again Hyatt Ziva did not disappoint! Friendliest most helpful staff you could ask for always wanting to accommodate your every need. Food is amazing (but was sad to see Pureza closed) the addition of the hibachi restaurant was a nice touch. The private beach is always top notch and the thing I love most about the resort is YOU NEVER FEEL CROWDED, always plenty of room on the beach, the pools, the restaurants and the bars. It’s big enough to have everything you need but small enough that you actually get to know the staff which is nice. We will always stay here when visiting Puerto Vallarta!

We love the Hyatt I think this Was the 5th or 6th trip, back during Covid things were good but not great, this time around things were excellent! The food was amazing, we ended up doing Hibachi 3x, and sunset dinners at Blaze, stopped in Mexican restaurant for late night churros! We ended up having to change rooms due to a Leak from the air conditioner but management made it right . The main tower is remodeled, still only has 1 elevator but that’s been going on for 8+ years . We moved to the club tower and enjoyed relaxing on the outdoor couch at night. They have entertainment at night which is nice but it’s not an overload. We had a great stay, and will be back !

Great staff, best drinks, best food and phenomenal beach. Everyone was friendly and accommodating and loved to watch our family enjoy ourselves. Mostly impressed by how patient the bar tenders were with us and how kind everyone there was.

Staff is great and super friendly. Shout out to Jose at the playa, Ivan at the club level bar and Kevin with the sea kayaks m… all super friendly and very welcoming. Great relaxing vacation for me and my wife. We enjoyed the adult pool side for a quiet experience. We also both received a deep tissue massage on day 2 to relieve our stress. Perfecto! After the massage we ran through the therapeutic water treatments to complete our spa experience.

Our 10th return. Will keep returning as long as possible. Can't beat the private location and the care and service of the staff. The total spa experience is not to be missed. The new Tahari hibachi was an entertaining and delicious experience for the whole family.