TripAdvisor Traveler Rating

I highly recommend Hyatt Ziva in PV!! We have been 3 times! My husband and I first went at the end of 2015, we then returned with our 2-year-old and additional family members in 2022, and then just went again in April 2026 with our now 6-year-old and 1-year-old and extended family. We have been very impressed with the changes and upgrades that have been made over the past 10 years, which have enhanced our experience. This year we took full advantage of the Kids club - our son and two nephews (ages 4-6) enjoyed making pizza, sand castle building on the beach, and a special camp night which involved dinner, s'mores, and a movie on the beach. We love the addition of the poolside cabanas, the smoothie/ceviche/crepe bar (Fresco), and the Teppanyaki table at Tamari! The staff are excellent and the daily activities and entertainment are a great addition. We also love the exclusive beach and you can easily switch between the pool and ocean. This is definitely a more active/lively all-inclusive resort so if you are looking for a quiet, adult-only experience, this is probably not what you are looking for.

Had a beautiful week at the Hyatt Ziva. We have had many trips there and they never disappoint. I felt the food has really improved. The service was also excellent. It’s a beautiful spot.

This was our 2nd time to this beautiful property (last time was ~ 15yrs ago when it was a Dreams resort). Good food for an all-inclusive. You can also purchase upgrades for specialty items, which provide better dining options. The room was clean and comfortable. Staff is friendly and helpful. One in particular, José, was beyond a doubt the most extraordinary staff member I have ever encountered. One time when we were eating at Blaze, the sun was bothering my daughter's sunburn, and he graciously stood blocking the sun until duty called him elsewhere! He also impressed us with his wine selections and providing small extras during our dinners there. We will definitely seek him out when we return!

We stayed as a family with our four- and five-year-old daughters to celebrate our oldest’s fifth birthday, and the Hyatt Ziva Puerto Vallarta completely blew us away. The beach was beautiful, the food was excellent with something for everyone, and our girls had an absolute blast. But what truly stood out was the incredible hospitality—I’ve honestly never experienced service like that. Every staff member went out of their way to make us feel special. We can’t wait to go back!

Wonderful experience. The staff was friendly and courteous and always willing to answer questions or help out. Food and beverages are among the top-rated at any resort we have visited. Highly recommend.