Krystal Grand Nuevo Vallarta
Bucerias 4.0
Overview
Perfectly situated on a pristine, golden-sand beach with spectacular views of Banderas Bay, Krystal Grand Nuevo Vallarta is a beachfront hideaway where unforgettable memories are made. Just 20 minutes from Licenciado Gustavo Díaz Ordaz International Airport and 30 minutes from the historic colonial town of Puerto Vallarta, guests are treated to a getaway where everything is included.
Check in
3 p.m.
Check out
12 p.m.
Rooms
480
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms

- 1 queen bed
- No more than 2 guests in the room
- 1 queen bed
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- No Balcony
- Bathroom with shower only
- Climate control
- Smoke-free
- Room service ($)
- A/C
- Bottled water
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- TV

- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Climate control
- Smoke-free
- Room service ($)
- A/C
- Bottled water
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- TV

- 2 double beds
- Ocean view
- No more than 4 guests in the room
- 2 double beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Smoke-free
- Room service ($)
- A/C
- Bottled water
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- TV

- 2 double beds
- Pool view
- No more than 4 guests in the room
- 2 double beds
- Pool view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Climate control
- Smoke-free
- Room service ($)
- A/C
- Bottled water
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- TV

- 2 double beds
- Ocean view
- No more than 4 guests in the room
- 2 double beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Smoke-free
- Room service ($)
- A/C
- Bottled water
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- TV

- 1 king bed
- Oceanfront
- No more than 3 guests in the room
- 1 king bed
- Oceanfront
- Minimum 1 adult, maximum 2 adults
- Maximum 1 child
- No more than 3 guests in the room
- Balcony
- Bathroom with shower only
- Smoke-free
- Room service ($)
- A/C
- Bottled water
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- TV

- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with shower only
- Climate control
- Patio
- Smoke-free
- Room service
- A/C
- Bottled water
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- TV
Altitude Club amenities include;
- Room service
- Private, personalized check-in and check-out at the private lounge.
- Access to the Altitude Club Lounge
- Upgraded bath amenities
- Bathrobe & slippers
- Daily continental breakfast service, coffee and pastries through the day, hors d’oeuvres and wine in the evening at the Altitude Club Lounge.

- 2 double beds
- Ocean view
- No more than 4 guests in the room
- 2 double beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Room service
- A/C
- Bottled water
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- TV
Altitude Club amenities include;
- Room service
- Private, personalized check-in and check-out at the private lounge.
- Access to the Altitude Club Lounge
- Upgraded bath amenities
- Bathrobe & slippers
- Daily continental breakfast service, coffee and pastries through the day, hors d’oeuvres and wine in the evening at the Altitude Club Lounge.








Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Children’s pool
- Playground
Kamp Krystal Kids Club
Adventure Friends
- Children ages: 0 to 12
Type | Amenities | |
---|---|---|
Lobby Bar | Bar, Lobby bar | Open air |
Sky Bar | Bar | Open air |
Time Out Bar | Bar |
Minimum age restrictions apply, picture ID required.
Check-out time: 12 p.m.
Wi-Fi
- Select public areas
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
O Restaurant | Buffet | International | Breakfast, Dinner, Lunch | Dress code |
Ayami Restaurant | À la carte | Asian, Tappanyaki | Dinner | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season |
Hacienda El Mortero | À la carte | Mexican | Dinner | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season |
The Grill | À la carte | International | Dinner | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season |
Take a Bite | Café | Coffee and Pastries, Deli | Snacks | |
Oasis Snack Bar | Snack bar | International | Snacks | |
Surfo’s Snack Bar | Snack bar | International | Snacks |
- Rooms: 480
- Renovated in: 2017
- Fitness centre: on site
- Salon: on site ($)
- Spa: on site ($)
- Water aerobics
- Yoga
- Beach front
- Public beach
-
24 hour all-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited international and domestic drinks
Pools
- Activity pools: 1
- Adults only pools: 1
- Outdoor pools: 1
Water sports
- Non-motorized watersports: on site ($)
- Watersports centre: on site ($)
Other sports
- Bicycles: on site
- Tour excursions: on site ($)
Other activities
- Beach activities: on site
- Daily activities: on site
- Nightly entertainment: on site
- 24 hour front desk
- ATM available ($)
- Baggage check
- Concierge
- Laundry services available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Multilingual staff
- Parking
- Tour desk available ($)
- Wedding facilities available ($)


Aerial

Exterior

Exterior

Pool

Beach

Lobby

International Buffet

The Grill





Ayami

Hacienda El Mortero
Location

Reviews
TripAdvisor Traveler Rating
4.0 Very Good
-
Cleanliness 4.0
-
Location 4.5
-
Rooms 4.0
-
Service 4.0
-
Value 4.0
Altitude upgrade
Coastal51838006058 on Jan 31, 2025
The resort in general is very good. The staff are pleasant and the resort is very clean. The beds are comfortable and our room was made up everyday. The meals were very good also. The beach is wonderful to walk on and you have many choices of massage huts. I would recommend a massage on the beach I would however not purchase the Altitude upgrade again. We did not get very much for the price. Only perk was being able to book our restaurant choices for the week. The alcohol was not top shelf and we noticed people tipping the bartender and getting the so called top shelf alcohol.
BLINDSIDED BY KRYSTAL RESORT'S OUTRAGES VERBAL POLICY
dagobertoj2017 on Jan 30, 2025
My wife and I arrive at the resort around 5:30pm. When we arrive, the check in customer service representative took a while to find our reservation. When he found it, he sent us to the concierge rep. desk. After approximately an hour we got our room. We went down to our room and we noticed they had given us a room with two full size beds and the reservation I had was for a king size bed. I brought the concern to the concierge, and he gave us another room with king bed and the room was not ready, not clean, no utensils, no microwave, and the room smelled like sewer. I went back to the front desk to ask to put us back to the original room. At this time, was already 9:00pm and we were very tired and all we wanted to do is rest. After going back and forth, we went back to the original room (with two full size beds). Another problem we had was that because we didn't get the presentation and not purchased the all-inclusive, we were not allowed to eat at any restaurant or buy drinks at bars or pool area. I strongly believe that all above restriction should be display on reservation policy prior to making any reservations.
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