TripAdvisor Traveler Rating

Great vacation! Great spot and delicious food! Greatly appreciates Elizabeth’s help!

Oscar made our night so special!!! He really went out of his way to make sure our dinner was a beautiful celebration. He was friendly, attentive and made my friend’s birthday dinner a night to remember. 10/10 service.

Amazing service! Wonderfully inviting!

Great location—about a 40-minute walk to Bucerías. My room was perfectly fine, though some of my family members had issues with their AC not working and loud fans, so they ended up switching rooms. We absolutely loved the adults-only pool, and the buffet for lunch and dinner was excellent. We also tried the Grill and the Asian restaurants, with the Asian one being my favorite. There wasn’t much happening in the evenings, so we found ourselves going to bed early most nights. A special shoutout to Salvador from the entertainment staff—he led an amazing morning stretch session on the beach. His energy was incredible, and he was both kind and funny. Overall, it was a great trip. I would definitely come back for a relaxing or family vacation, but I wouldn’t recommend it if you’re looking for nightlife or a party atmosphere.

Resort Cleanliness: 5/5 ?? Rooms: 4/5 ?? - our a/c spent more time in “error” mode than anything else. However, maintenance came immediately and would fix the issue. Had some trouble with our safe initially, but again, it was sorted out very quickly. The room was always made up promptly, nothing fancy, but tidy and restocked. We did struggle to have water/pop/beer restocked though, I had to be a pest at the front desk for that. Service: 5/5 ??- anywhere you went you were greeted with smiles and your request was met. From cleaning staff through to restaurant staff, they were all very friendly. At the family pool we had amazing drink service and in the O buffet we were treated like royalty by the same server each night. Food: 4/5 ??- it’s pretty standard resort food. International themes at the buffet each night with plenty of tasty dishes to choose from. The two snack bars offered fish tacos, chicken tenders, fries, burgers, etc. And the à la carte restaurants were good, but hard to get in to. Beach/Pool: 5/5 ?? plenty of shady and full sun spots, the usual chair saving game that happens at every resort - may the odds be in your favor lol. Both the family and adult pools have a fun activity at least once a day. The beach has drink service as well. Beach vendors are present but not pesky. There are sting rays in the water so be sure to shuffle your feet when entering the ocean! Overall this is an average resort with nothing significantly wrong. And if it is wrong, it’s fixed promptly. There’s a couple small kids clubs and a few kids activities, but besides the family pool there isn’t a water park or smaller pool for real little kids. The “Altitude” package may be worth it for some if getting into à la carte is very important to you! You have priority booking with your own concierge to assist you. There is a lounge that can be accessed between 7-7 daily with snacks and drinks plus “top shelf” alcohol choices at the bars around the resort.