Overview
Only Steps away from the Pacific Ocean and the glorious Banderas Bay, this property offers captivating views of deep blue water and the surrounding Sierra Madre Mountain Range. 473 water front rooms and suites, 90 feet of beach front and two sparkling free form pools, both with swim-up bars, and one with an oversize Jacuzzi with waterfalls; 5 restaurants and 4 bars, Weddings in Puerto Vallarta, Spa, daily supervised activities for children at Sheratoons, fully equipped gym and spa plus four tennis courts on premise, will make your stay a memorable time.
Check in
3 p.m.
Check out
12 p.m.
Rooms
473
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Located on floors 1 to 2
- 1-6 tower
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with shower only
- Connecting rooms available (subject to availability)
- Lit make-up mirror
- Patio
- Pillow top mattress
- Smoke-free
- Renovated in: 2017
- 24 hour room service
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar
- Phone
- Rollaway bed (on request, $)
- TV
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Located on floors 3 to 4
- 1, 3, 4, 5, 6 tower
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with shower only
- Lanai
- Lit make-up mirror
- Pillow top mattress
- Smoke-free
- Renovated in: 2017
- 24 hour room service
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar
- Phone
- Rollaway bed (on request, $)
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Located on floors 3 to 4
- 2, 3, 4, 5 tower
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with shower only
- Connecting rooms available (subject to availability)
- Lanai
- Lit make-up mirror
- Pillow top mattress
- Smoke-free
- Renovated in: 2017
- 24 hour room service
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar
- Phone
- Rollaway bed (on request, $)
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Located on floors 5 to 7
- 1, 2, 3, 4, 5, 6 tower
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- No Balcony
- Bathroom with shower only
- Climate control
- Lit make-up mirror
- Pillow top mattress
- Smoke-free
- Renovated in: 2017
- 24 hour room service
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar
- Phone
- Rollaway bed (on request, $)
- TV
- 1 king bed, or 2 double beds
- Mountain view or Ocean view
- No more than 2 guests in the room
- 1 king bed, or 2 double beds
- Mountain view or Ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar
- Phone
- Rollaway bed (on request, $)
- TV
Located in the highest floors of the property, Sheraton Club offers the exclusivity and privacy you are looking for in a section designed for adults only.
- Personalized check in with welcome champagne.
- Butler service.
- Sheraton Club Lounge with;
- Morning - American breakfast from 7:00 am to 11:00 am
- Midday - juice, coffee, tea and snacks from 12:00 pm to 4:00 pm
- Afternoon - wine and a variety of cold and hot hors d'oeuvres from 5:00 pm to 8:00 pm
- Complimentary basic wireless internet in room and Club lounge.
- Private beach for Sheraton Club guests (reservations required).
- Complimentary access to Sheraton Fitness Centre 24 hours a day.
Amenities
Pool
Pool
Gaviotas
Alfresco
La Villita
La Pergola
Embarcadero Terrace
Lobby Bar
Fitness centre
Kids Club
Kids Club
Spa
Sheraton Club Lounge
Sheraton Club Beach
Location
Reviews
Best pool bar service
pepeaguirre (Salt Lake City, Utah) on Sep 30, 2023
Great hotel, not a good beach but we don't really care about the beach. Great pool bar and the service is Great specially when Mr Castañeda the bartender is working, he was always ready to help with the best attitude, he rocks and we'll back just for him, and the rest of the staff ofcourse; the Spa is very nice but the service is overwhelming, they follow you all over the place, sometimes guests just need to relax and don't have to be followed with service, it is great but a little too much.
The good, the bad and the fair
CuatesDG on Sep 25, 2023
Pools: 2 large pools with swim up bars. Both have large 1 foot sections for kids to play. 1 pool has a 3 and 3.5 foot section which was great for out almost 4 year olds. They were able to stand and it really gave them the confidence to improve their swimming skills. This pool is warm due to the nights staying in the 70s and it being more shallow. The second pool 4 to 4.5 feet. Less warm than the other pool but definitely not cool. This pool has great waterfalls and vegetation. Definitely the better pool. Beach: Our kids love the beach in most places. Unfortunately, this beach is not adult or kid friendly. The biggest issue is the incline of where the water recedes. There is a 2 to 3 foot water level when the water hits the sand making it unsafe for kids to play and chase the water. The first day i stood in between my kid and the water. He loved the water knocking him down and me catching him. The sand is full of rocks. My wife loved finding her favorite ones. We realized if you walk 1/4 mile north to La Glorias Beach then the sand is flat and a much better beach. That beach still has a lot of rocks which we didn't mind. It is hot and after the first day we realized you can rent an umbrella and chairs. There is a shack on the way there that rents them, wave runners and sales food/beer. We actually set up camp in front of the dreams resort. I love the Mexico public beach laws. Food: -Breakfast buffet was decent. It wasn't amazing but I'm always happy with freshly cooked eggs and a side of beans. There are also all the things you expect in a buffet. -Lunch is the weakest meal. The tacos were edible though. You can also do poolside lunch. The corn dogs were good and i don't actually like corn dogs. The quesadillas and guacamole were our regulars. -Dinner was misleading. Since we were in the slow season they alternated between seafood and Italian restaurants. Both of which had some good food and some terrible food items. Eventually we figured out the grilled mahi mahi and mushroom pasta were the way to go. On Sunday the only option for us was dinner buffet which I don't think I would do again. We have younger kids so could not visit la gaviotas or the embarcadero bar. We also didn't visit umai because it isn't part of the all inclusive plan. I can't comment on the food there. Drinks: Overall the drinks were hit or miss as is the case with most all inclusives. Uriel at the lobby bar makes a great margarita. Staff: service was hit or miss. We had some amazing service for breakfast with Oliver, poolside lunch with Gamaliel and dinner with Johnathan and Ramon. We also had some terrible service at the poolside. It wasn't busy which made me think service would be better but many times I would just get my own drinks because the servers were chatting and hanging out. I think the poolside service needs better management to improve the quality of service. I also think many times they servers aren't being tipped which makes them less incentivized to work harder. Wildlife: They have pigeons and birds but are kept well controlled, however there is bord poop on the loungers which the guests are expected to clean up themselves. There isba guy with a trained hawk that keeps the other birds away. It was awesome to watch. He says most hotels in the area do this to keep the pigeons away. There are a few resident iguanas around the pool which my kids loved watching. It did make me a bit concerned about the health of having iguanas swimming in the pool where my kids swam but they escaped unscathed of infections. Overall, I don't think I would come back.
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