Velas Vallarta Suite Resort reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 5.0
  • Location 4.5
  • Rooms 4.5
  • Service 5.0
  • Value 4.5

4604 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Spectacular Service

brendand817 on Jul 01, 2022

The service we were given at Velas Vallarta was nothing short of exasperating! A few honorable mentions from members of the crew here include Alan, Kenneth, Brenda, and Judy... just to name a few! We had a great time and we will be telling our friends all about this hotel!

TripAdvisor users rated this property 5 out of 5

WHAT A GEM! AMAZING!

Matzen-Becker (Hermosa Beach, California) on Jun 30, 2022

The staff at Velas truly make this place a gem. We are already planning a trip back with additional family and friends. We stayed in room 3403 from June 25 - June 30, 2022, a deluxe one bedroom suite. Plenty of room for the three of us, we had breakfast on the patio and loved the sounds of the birds. Beautiful view of the garden, pools, and ocean (not direct ocean view, off to left). Karen helped us book our excursions and was beyond helpful. This is our first time doing all inclusive and it didn’t disappoint. We stayed 6days/5nights and didn’t get tired of the food, perhaps if we stayed more than a week we would have ventured to other restaurants. Everyone from the wait staff at the restaurants, the staff in the lobby, at the pool, at the beach were all great. If I could give the staff ten stars I would. Don’t forget to tip, even though it states tips are included in the all inclusive package, I believe only 5% goes to staff. We took out money to specifically use for tipping waiters and cleaning staff. THANK YOU VELAS VALLARTA! WE CAN’T WAIT TO COME BACK. YOU MADE OUR FIRST VISIT TO PUERTA VALLARTA SUCH AN AMAZING EXPERIENCE.

TripAdvisor users rated this property 5 out of 5

Great experience, great service

crazyemilly on Jun 30, 2022

My husband and i are having a good time at Velas Vallarta, the best part is dinner at La Ribera Restaurant, we go every day because we like the service and the kindness of the staff, especially Enrique and his partner Israel, we really like to talk with them and try the recommendations they have offered us also the hostess valeria has chosen us places at the restaurant with a wonderful view!! By the way i love her dress!! However, the best part of dinner is the crepes, although the only detail is that they don't have bathrooms inside the restaurant and would be the only thing i would like to have in the place. We definitely will be back on their next vacations!

TripAdvisor users rated this property 5 out of 5

Relax

mgrand57 (Nashua, New Hampshire) on Jun 29, 2022

They treaty you like family, all the staff is awesome food is great 2 restaurant and service around pool ,room service if you don’t want to go out not far from downtown activities around the pool like arts and crafts,water aerobics. Kids club with activities for them

TripAdvisor users rated this property 5 out of 5

We'll be back

19711946 on Jun 23, 2022

My daughter and I just returned from our 6th visit to Vellas Vallarta. We love everything about this resort. You will be greeted by "Welcome Home" greeting and that is what it feels like. The grounds are a garden that are constantly being tended. Cleanliness is important here. We noticed an upgrade in the food selections. Delicious. The staff couldn't be better. They sincerely want you to be happy. You can do as much or as little as you want. Looking forward to hearing Welcome Home again.

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