TripAdvisor Traveler Rating

The best people the best entertainment the best food the best booze ??we have never had a bad experience in the past 8 years we've been coming here

Demolition and construction of neighboring units was ongoing during our scheduled 7 day stay making unit unsafe and uninhabitable. Resort was unwilling to stop construction or provide alternative unit. Had to terminate stay after second day and have not received refund or compensation

If you are looking to get married in Puerto Vallarta, I highly, highly recommend Velas Vallarta for an All Inclusive Resort Wedding! My fiancé and I saw the Jetty venue and knew we had to get married here. Additionally, we saw the repeated glowing reviews about Michèle Tanc (Velas Resorts Wedding Manager) and knew we wanted to work with her. From the beginning Velas Vallarta was highly responsive, and this continued after we booked with Velas Vallarta up until our wedding day. (We opted to work directly with Michèle and did not hire an outside planner.) Working with Michèle honestly exceeded any expectations we could have had. Michèle was so kind, encouraging, and communicative. She is also highly detailed and clearly very experienced at what she does. Michèle has a great relationship with all of the Velas Vallarta preferred vendors. While she is obviously managing wedding planning for many couples at a time, whenever we spoke with her it felt like she was completely focused on us. We truly felt like we were working with an encouraging friend throughout the planning process, and then she absolutely delivered on our vision for our welcome dinner and wedding day. Looking back, I cannot imagine getting married without Michèle being the one to walk us through the process for a destination wedding. She is THAT AMAZING!!!! The other thing that is nice about Velas Vallarta is that you are able to customize everything (versus set packages: A, B, and C). The result is a wedding that feels very catered to your relationship and vision. Our guests loved staying at Velas Vallarta. It's conveniently close to the airport, the pools are amazing, the food is delicious (and this resort is GREAT at accommodating dietary restrictions). Although there are only 2 restaurants, they switch up the menus so it does not feel like you are eating from the exact same menu each time you visit the restaurants. The dining options by the pool are delicious, and there is 24 hour room service. We had an incredible couples massage at the Spa on our last day before we left. The customer service of all the staff is top notch as well. They are so friendly and kind. The landscaping of the resort is incredibly well maintained and lush. We had a family friendly wedding, and this is an excellent spot for a family or group vacation. It will forever be a special place in our hearts that we plan to continue visiting for years to come. 100/10 <3

The staff at Velas Vallarta was fantastic! From Juan Carlos, the General Manager to Ernesto, a wonderful server at Andrea Restaurant, to every team member, we were greeted warmly and sincerely, and were looked after with care. The property is beautiful with great pools that are very kid friendly. We had 11 family members, including adult kids and grandkids and everyone had a fabulous time. Definitely could use more and better gluten free options on the menus. The Andrea Restaurant, is, by far, the best dining choice. Thanks to Juan Carlos and his team for a great Thanksgiving week family adventure.

We went to Velas Vallarta to get married- and they blew away our expectations! We had a group of about 75 guests and all received such wonderful care. The resort is absolutely beautiful- the staff are amazing, the food is great, and the setting is perfect! Yoga on the jetty every morning was incredible. The wedding felt completely surreal- they handled everything, the decor was impeccable, the food was amazing, and we danced the night away! All of our guests were very impressed. I couldn't have been happier working with Michele throughout the entire process. Whether you're going for a special event or for vacation- do it! You won't be disappointed!