All inclusive

Krystal Puerto Vallarta

Puerto Vallarta 4.0

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Overview

Krystal Puerto Vallarta is a 25-acre authentic Mexican style resort, located right in the hotel zone and also offers a great beach location.
The pace is slow and easy, and the extraordinary hotel service means you won’t need to worry about a thing so your stress will melt away.

Check in

3 p.m.

Check out

12 p.m.

Rooms

388

Rooms

Standard Garden View Room
  • 1 king bed, or 2 double beds
  • Garden view
Standard Garden View Room
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Phone
  • Room service ($)
  • Safe
  • TV
  • Mini-bar ($)

Standard Ocean View Room
  • 1 king bed, or 2 double beds
  • Ocean view
Standard Ocean View Room
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Phone
  • Room service ($)
  • Safe
  • TV
  • Mini-bar ($)

Deluxe Garden View Room
  • 1 king bed, or 2 double beds
  • Garden view
Deluxe Garden View Room
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Phone
  • Room service ($)
  • Safe
  • TV
  • Mini-bar ($)

Deluxe Ocean View Room
  • 1 king bed, or 2 double beds
  • Ocean view
Deluxe Ocean View Room
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Phone
  • Room service ($)
  • Safe
  • TV
  • Mini-bar ($)

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)
  • Children’s pool
  • Playground
  • Disney Movies
  • Beach/pool activities

Kamp Krystal

Open daily

Open from: 9 a.m. to 4 p.m.
Age range: 4 to 12
The age range below will determine the quantity of children during booking.
  • Children ages: 0 to 12
Type Amenities
Le Caffe Bar, Lobby bar
Las Velas Bar Bar, Restaurant bar
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Select public areas
  • Room
Type of restaurant Type of cuisine Open for Additional Information
Las Velas Buffet Mexican Breakfast, Dinner, Lunch
Kamakura À la carte Asian Dinner Dress code, Premium menu items ($), Reservations required
Cinque Terre À la carte Italian Dinner Dress code, Premium menu items ($), Reservations required
Crazy Crab Bar Snack bar International Lunch Premium menu items ($)
  • Rooms: 388
  • Fitness centre: on site
  • Spa: on site ($)
  • Spa treatments: on site ($)
Av. Francisco Medina Ascencio S/N
Zona Hotelera Norte
Puerto Vallarta, Mexico 48333
01152 322 226 0700
3 km from PVR
  • Beach front
  • All-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations required, dress code in effect)
    • Unlimited international and domestic drinks

Pools

  • Kids pools: 1
  • Outdoor pools: 1
  • Water slides: Included

Water sports

  • Watersports centre: on site ($)

Other activities

  • Beach activities: on site
  • Daily activities: on site
  • Nightly entertainment: on site
  • Comfortable lounge chairs by pool
  • Mimo night (seasonal)
  • Bingo (seasonal)
  • Mexican night (seasonal)
  • Karaoke (seasonal)
  • Concierge
  • Currency exchange
  • Dry cleaning available ($)
  • Giftshop available ($)
  • Laundry services available ($)
  • Medical services available available ($)
  • Meeting facilities available ($)
  • Parking available ($)
  • Shopping onsite
  • Tour desk
  • Wedding facilities available ($)
  • Car rental desk available ($)

Location

Address
Av. Francisco Medina Ascencio S/N, Zona Hotelera Norte, Puerto Vallarta, 48333, Mexico
3 km from PVR airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 3.5
  • Location 4.0
  • Rooms 3.5
  • Service 3.5
  • Value 3.0
TripAdvisor users rated this property 1 out of 5

LOW CLASS Awful hotel

Explorer02766831319 on Jun 25, 2021

Hotel was very bad they don’t have a working AC Lobby is humid Staff wasn’t nice at all they yelled at us. I was pregnant and i was so hungry and there were no food at all in the pans And the only thing i found was rotten watermelon and flys were inside the pan. Very low class. Not recommended to anyone. They take lots of money for covid test and they don’t follow covid safety measurements. Ordered room service was cold almost frozen food, and expired sauce. Our check in day was the 20th of June and look at the sauce bottle we had They don’t speak English so i had to connect their awful wifi to google translate. They also don’t have any paperwork in English. We reserved for 4 nights we couldn’t be there for more than half a day and we went to another hotel to spend our vacation and be able to eat.

TripAdvisor users rated this property 5 out of 5

Summer 2021

carriee375 on Jun 09, 2021

The hotel was really good! The food was excellent and the service was great. I really enjoyed the activities done with the entertainment staff!! They are all amazing at keeping the good vibes going. I would definitely come back to this hotel when I am in Puerto Vallarta next.

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