TripAdvisor Traveler Rating

This was our first trip to the Dominican Republic, but the kindness and attentiveness of the staff ensured that it won't be the last. While the resort grounds and waters were beautiful and well groomed, I want to speak about the staff at the Mare restaurant and the Adult Enclave pool. We traveled for the first time since I've developed severe food intolerances and I was nervous. I researched resorts and felt that the Hilton understood those with Celiacs and has many excellent reviews from people who visited. We upgraded to the Enclave level so that I would have access to a restaurant for lunch and dinner versus the buffet to ease my mind. Olga at the adult Enclave pool spent time with me helping me learn which drinks would be safe during our visit and which to avoid. The staff at the Mare restaurant (where we ate every single breakfast and lunch) were kind and helpful. The hostess, Heidy, would write my allergies on a ticket (todas los cereales) as soon as she saw us approaching the entrance. William, Kensia, Jennifer, Nancy, and Henry (and any others I may have missed) made my dining safe and successful. The ladies at the coffee bar taught be about Munne chocolate that was safe for me. I am truly grateful for their service and for the Hilton in equipping them with the tools they needed to keep me safe.

If you are traveling as a couple you will enjoy everything about your decision to reserve an Enclave Garden View Suite. We also added on a cabana (#8 at pool) with an amazing view and spectacular service from Belkis Mejia. The food was good and a few favorite dishes were the fried burrito at the grill in the family section and the fish duhrum in Mare. I enjoyed the non-motorized water toys. Our butlers (included service with our room selection) were Victor Val and Febles. They are an amazing team!! Our stay was even better because of their dedication to making every day special. If we had a question or request they VERY promptly responded and would showed up with special drinks. Housekeeping and grounds keeping were perfect.

The location is great the grounds are kept up very well. Our suite had a wonderful view. With the suite we had butler service Victor and Febles were great. Belkis at the adult pool very attentive keeping the drinks. At the beach party (extra charge), Andres never let my whiskey glass get low actually had to tell him no mas. The party buffet was wonderful lots to try. Food could come out a little warmer at the restaurants but overall good valve for the price. We will come again.

We had the pleasure to interact with Victor and Febles our butlers. The both of them went above and beyond to make our stay awesome!! Thank you again and look forward to our next time! The resort is a great place and kept up very nice! Thank you all!

The resort was beautiful and the beach and pool were perfect. The fitness and yoga classes offered were also great! Good food, comfy beds. Super nice all around. Entertainment staff was excellent! Especially Maria Reyes, and Yuliana and Rene the Rock :)