TripAdvisor Traveler Rating

Seven nights and eight days of pure heaven. The service, the pools, the beach, do as much or as little as you want it was incredible! My son (over 21) was having a birthday. The hotel had a banner on our door and a cake as well as a bottle of wine. Our swim up room was fantastic. Buffets with lobster tails, shrimp, mussels, prime rib..too much to name. Every restaurant - steak, Indian, Italian, French/Polynesian, Asian were wonderful - no reservations needed - longest wait was 10 minutes. Twice the resort sent us two bottles of wine and a charteurie board. The room was huge 4X the size of our room in Aruba. Did bike spin class in the pool as well as stretching class on the beach. Gyn is HUGE! Shout our to Alphonsina in the club pool bar and Edward at Shutters restaurant. The staff bends over backwards for their guests.. People please tip these folks they work so hard to make your trip memorable.! Wait I forgot about the Spa - how could I .Eighty minute massage, Himalayan Sale Room, Steam Room, Sauna..what an experience!! My first day back in the office someone is making reservations to go to the Zilara. I can't wait to go back. Anna Keith Room 5120

A truly magnificent property with amazing staff! Would highly recommend to anyone looking for a tropical vacation. We upgraded to "Club" level which put us in a "swim-up" room and would highly recommend if you are looking to enhance your stay.

Hyatt Zilara is beautiful. Everything is perfect, especially the activity by the pool. Amanda, Arturo are amazing, very friendly. The restaurant is great. Very tasty lobster, the view and food are great. The bar and drink are very good. Extremely clean and beautiful pool

Hotel and accommodations AMAZING! We LOVE Arturo, Amanda, Ramón, Patricio AND Arelis. We will be back, entertainment crew #1. Sport bar Juan is fabulous, makes the best expresso martinis. Food is crazy good. Loved it all!!

Awesome staff, beautiful resort, amazing food - definitely take the Club Level upgrade and don't miss Francis and Antonia in Bongo's Bar! Very attentive service all around, all of the restaurants were wonderful and entertainment opportunities abound!