Hyatt Zilara Cap Cana reviews

TripAdvisor Traveler Rating

5.0 Excellent

  • Cleanliness 4.9
  • Location 4.9
  • Rooms 4.8
  • Service 4.9
  • Value 4.7

9112 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Late night Ponche Kuba at Deja Brew

John K (Franksville, Wisconsin) on Apr 11, 2026

Great service at Deja Brew, from Natasha, Yanilka and Ramon. They introduced me to Dominican Baileys on our first night. Subsequently, I went every night for a nightcap. Super friendly and polite!!!

TripAdvisor users rated this property 5 out of 5

DEJA BREW is lucky to have Ramon, Natasha, and Yanilka!!

Nick C on Apr 11, 2026

Ramon, Natasha, and Yanilka are amazing! They’re so personable and remembered our orders! They are DEJA BREW!

TripAdvisor users rated this property 5 out of 5

Amazing staff and beautiful resort

Megan G on Apr 10, 2026

This resort was amazing. We went back a second time because it’s so great. But what made the trip really special was the staff. Everyone was super friendly and welcoming. The staff was always smiling, chatting with us, and making sure we were having a good time. Diomedes, Manuel and Bryan from the entertainment staff are the best. They always found us by the pool or beach to let us know about fun activities planned for the day and they even remembered our names. Diomedes also went out of his way to help us practice speaking in Spanish, which was the best part of our trip. You can tell he loves what he does and genuinely cares about guests enjoying their trip. Alfonsina from the pool bar is also incredible. She was so friendly, always smiled, talked with us and constantly checked in to see if we needed anything. I’d highly recommend you book your trip at this resort. The entire family had a great time.

TripAdvisor users rated this property 5 out of 5

Much needed vacation!

Alex L on Apr 08, 2026

Wonderful service and special attention- from tips Leandro the bartender at Gabriella’s to Patricio (manager) and Luis (waiter) Brando’s Restaurant!

TripAdvisor users rated this property 5 out of 5

Fantastic stay

Guide61883033836 on Apr 08, 2026

Exceeded expectations. Beautiful property and the food was exceptional. Staff couldn’t have been more friendly. We would definitely stay there again.

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