TripAdvisor Traveler Rating

Great place. Wonderful people. Really able to relax and feel taken care of. Great entertainment. Baby is the best dance instructor. All the yoga instructors are amazing. The massage staff are excellent. And Jose took care of us down at the beach every day. Blessings to all these wonderful people.

We loved the resort!! A lot of food options and beautiful views. The restaurants were delicious. The staff were very friendly. We spent most of our time enjoying the beach and the various pools. We would come back for another trip! Perfect for families.

We had a fantastic experience with friends and family, highly recommended! The whole package great service, location, rooms, and additional amenities such as golf, spa, and excursions! Especial mention to the concierge team, Israel, and Yaraly.

The resort was a great place to be and I really enjoyed my vacation at Iberostar. Everyone at the resort was super friendly and very helpful in anything you might need. My family and I had a great time there. I recommend this resort as a vacation destination 1000%.

I would give this resort 3.5 stars if I could. Overall, we had a good experience at this resort. I probably wouldn't return as there are many other options and nothing stood out as absolutely amazing, and a few things were just disappointing for this price point. The beach is stunning and there were always loungers and shade for all of us. We were an extended family group of 11, so I was pleasantly surprised that we could more or less sit together every day (though if you want first two rows, must be up by 7am to 'reserve' your spots). There was virtually no service on the beach- we saw a server maybe 2 times in the week we were there. Not terrible but at this price point, I would have expected frequent service on the beach. The beach bar was a few minute walk from where we were and the bartenders there were great! This resort is quiet. There is no music on the beach, and no activities. Great for relaxing but not so much if you want entertainment. The calendar shows plenty of beach and pool activities but they rarely happened. The kids in our group ranged from 9-13 and they were bored compared to other resorts we've been to. The kids club was for younger kids and they wouldn't let the 12 year olds into the teen club with their 13 year old cousin, even though it was always empty when we walked by. The gym activities were great for us adults but our sporty kids were not allowed to join in, which was disappointing since there was nothing else for them to do. The grounds of the resort were stunning- really well maintained, lots of flowers, greenery and birds. They were probably one of the most beautiful grounds we have walked through in punta cana. We appreciated the conservation efforts and the water station near our room was always working with cold water. Remember to bring your own refillable bottles as their glass ones are not practical to carry around and definitely not great with kids. While the conservation efforts are great, this does mean that the buffet always felt a little limited. There's probably a lot less food waste but also less choice than other resorts. It was lobster mating season (from march-june) so they don't serve lobster during this time. I was disappointed but also understood the rationale. The food that was available was good, just repetitive. We also ate at the Japanese, steak house and Italian restaurant with minimal complaints. Our room was cleaned every day, but my sister-in-law's was not. We did get fresh towels when we placed ours in the shower but the sheets were never changed in the week and counter tops were not wiped down. My biggest complaint was the 'concierge'. We had a big birthday celebration two days after arrival and it was near impossible to get a reservation anywhere. Our 'concierge' finally gave us 2 separate ones 15 minutes apart and told us it would not be a problem to sit together once we showed up at the japanese restaurant for the earlier of the two times. The restaurant refused to sit us together and finally found a spot for 9 out of the 11, and then placed the other two people across the restaurant, where they missed the whole celebration. Had we known this would happen, we probably would have just gone to the buffet. The concierge then started harassing us over the next few days to attend their timeshare presentation (we did not), which left a sour impression of this resort. Particularly irritating was that after I firmly turned him down, he then went to my husband to complain that 'your wife doesn't want you attending this opportunity'. My sister-in-law was here with her kids and was questioned multiple times by staff where her husband was, which was inappropriate and again, left us feeling a bit irritated by the intrusiveness. There was live music on occasion at the lunch beach buffet but the lobby was a bit dreary and could have been livened up with consistent music. The shows ranged from terrible to fine. We appreciated that the night shows often featured live bands and singing vs lipsyncing to music. Overall, we enjoyed the beautiful scenery, beach and each other's company, but will choose another more lively resort for ambiance and tween/teen activities next year.