TripAdvisor Traveler Rating

We have two little kids and booked this hotel based on the pictures of the splash/sprinkler pool. It did not disappoint and the kids loved it. The resort was clean as a whole and was a nice environment to stay in. However, the rooms were only cleaned every other day and the mini bar was not always restocked. My main gripe with it being a five-star resort though was the food. There are multiple restaurants on site, which you can book for evening dinner. However, upon trying to book for each of our five nights, we were told they were booked and we only managed to get bookings on three of the nights. This is disappointing as the restaurants were not full. Also, the quality was good, but not great. Overall a good place to stay, but would try somewhere else next time.

Bam Bam was one of the first entertainers to approach us at the resort and made us feel like family! And the way he helps everyone learn all the amazing activities in such a professional way is so impressive

Star friends did an outstanding job - Bam Bam, Wi-Fi, Flacco, Bellota, Scooby, Banana. The activities all during the day kept our vacation fun and entertaining! Not just the beach and pool but so much fun doing so many different thing!

Iberostar Selection is a great hotel with even better animation crew. Banana (Alex) went above and beyond to make our days as entertaining as possible. We had a great time and it was mostly due to him. Definitely looking forward to returning in the near future.

The best hotel, I recommend, Bam Bam vary good, entertainment the best, food is good, room service vary nice, overall I love it and recommend it to everyone around the world to come and enjoy this place !