Impressive Premium Resorts & Spas Punta Cana reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

4148 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Impressive and some

LauraJPF (London, United Kingdom) on May 18, 2024

This was one of our best holidays. The hotel is beautiful. We had a beach villa which was perfect. The gardens and the beach are immaculate and so pretty. The staff from the people attending the gardens to the maitre’d are so well dressed super smart polite and helpful. Our butler julibelle was so helpful and gave us the perfect level of service for us. Julibelle gets top butler prize from us. There is an app to book your restaurant choices, or your butler can do this for you. The six restaurants are top notch. Great service, great food. Our favourite was the olive tree! Tuna grilled we can highly recommend. I had two deep tissue massages during the three week stay. Martha was amazing at massage and can recommend her. The beach is stunning white sand blue seas and do well maintained as well as a beautiful pier. If you are thinking of trips outside resort brace yourselves for long coach journeys in old vehicles with very little or no air conditioning. Catalina island is not as nice as the hotel beach so I wouldn’t bother with that one. I will be doing a separate review on ‘top travel tours’ didn’t want to end this review on a bad note. I would and have recommended this hotel to friends and family as it was amazing. Thank you to everyone who made our holiday. We were on impressive premium side and not impressive. Premium gives you more access to restaurants beaches pools bars etc

TripAdvisor users rated this property 5 out of 5

The best 10/1000000

karlett D on May 17, 2024

Everything was create Bombom Cherry Raisa Capuchino The best workers here I loved their energy the best people I ever meat because they transmit their energy to bring up our energy and make us feel special and Juan is the best they all know how to treat people

TripAdvisor users rated this property 5 out of 5

This resort is " amazing "

Curiosity17293287691 on May 12, 2024

Arriving after a long day to a speedy check-in. The receptionist accommodated us so our group of friends could be together in the same villa with a smile. Met our butler "Guensly" the next morning,who booked all the reservations to dine at the restaurants. Guensly checked on us throughout our stay and responded promptly to any questions we had.Thank you The food and service at the buffets and restaurants were excellent ( one exception was the Mexican restaurant where we had lunch the service was disappointing). The daily activities were numerous,something for everyone.The night entertainment was 10/10. Different shows every night at the theatre and music and dancing in the main lobby. The animation team are ' impressive". A shout out to Cappicino and Raisa who without a doubt made our stay memorable with lots of fun and laughs. Thank you from "your girls". The beaches are kept clean but there is kelp in the waters of Punta Cana. Staff in all sections of this resort work very hard to see to all your needs efficiently and professionally. A resort of this size is only as good as their employees and Impressive Premium have done an excellent job in this endeavour. Thank you all for our amazing holiday. Would definitely recommend this resort.

TripAdvisor users rated this property 5 out of 5

Top Service At This Wonderful Punta Cana Resort

mavatl (Atlanta, Georgia) on May 11, 2024

A big GRACIAS to the entire Impressive Premium Punta Cana Resort staff for helping make such a memorable vacation for us! The service is outstanding and everyone from check-in to beach/pools service to the various restaurants, all treated us like family. This resort has it all, and the level of service is so personal and genuine. Our special thanks to the following associates that provided such excellent custom service during our stay. They are such wonderful assets to the Impressive Premium Resort team. Mariana - Sales Manager who helped coordinate our stay. Francisco - Check-in Manager who welcomed us and was there for us 24/7 Jose - Butler who took care of all our needs at the resort during our wonderful stay We highly recommend this special resort that has something great for everyone! Book and Enjoy.

TripAdvisor users rated this property 5 out of 5

5 stars for Impressive Premium

Danielle B on May 11, 2024

The trip was great, from the beach to the pool. The entertainment crew were exceptional, making us feel very welcome. The two ladies who made our time here; are Gasolina and Raisa. They are so friendly, going out of their way to give us hugs and kisses. My mother came with us, who is disabled from a stroke. The ladies see her coming, they help her with the walking and carrying her things. We enjoy the ladies so much, we got their numbers to keep in contact back in Canada. Also, there is a little guy who works around at night, his name is Ezequiel. If you see him, give him a wave! He is the not of the kindest and friendliest people down here. Over all, great trip. The food is okay, but the workers here make up for it! Cappuccino does the pool aerobics, and when he sees you, he makes you feel like family. If you come to the impressive look for Gasolina, Raisa and Cappucino! We will be back next year.

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