TripAdvisor Traveler Rating

Lieser looked after us really well through our stay at the piano bar he always served us with a welcoming smile and made us feel welcome

I felt discriminated against and treated differently maybe due to my color, race, or age. When brought to leaderships attention, no accountability was taken. Will not be returning to this specific resort.

Freddy who works in the Privilege Lounge in the mornings & Everywhere else during the day, Estafany, & Martin who worked in the Italian restaurant were all Amazing. They were very attentive, always smiling while taking our order & also while serving us. It was a pleasure to see smiling faces and having amazing customer service. Daniel in the Privilege section of the pool is also amazing. My room was amazing!!! Overall my stay was wonderful!!! The only negative comment I have is in the Italian Restaurant one of the managers whose name was Manuel was rude and made me feel very uncomfortable. He kept staring at my table. He then came over to the table and asked us to leave a review after asking us how did we like our service w someone else who wasn’t our server when we mentioned it was Freddy who served us he picked up the review card and walked away. That was very unprofessional and I then asked Estafany for the review card while she brought it over the manager then followed her to the table which was uncalled for.

We had a very good stay at Ocean Blue & Sand. The resort is clean, well maintained and extremely walkable. A courtesy cart passes by often, which makes getting around the property really easy if you don’t feel like walking. The pools and beach areas are beautiful, and the staff were consistently friendly and helpful throughout our stay. The food was solid with a good variety, and the rooms were spacious and comfortable, although a few areas could use some minor updating. The beach is lovely, and the team works hard to manage the seaweed when it comes in. One of my favorite little things about the resort was Pinky, the resident flamingo. ?? Pinky seemed to have a favorite spot and was almost always hanging out in the same area when we went by. Such a cool and unexpected little character to have wandering around a resort, and apparently Pinky has quite the following with returning guests too! One thing to be aware of: when you arrive, you’ll likely be approached about a Premier/Privilege package presentation. The staff are very persuasive, and the process can take up a good part of your day, so I would decide ahead of time whether you’re actually interested. If not, a polite but firm no will save you some vacation time. There also isn’t much to do immediately outside the resort within walking distance, so if you want to explore Punta Cana or the surrounding area, you’ll generally need to book an excursion or arrange transportation. Overall, we had a relaxing and enjoyable all-inclusive stay with great service, beautiful grounds and very good value. And really… how many resorts come with their own resident flamingo? ???? I would definitely consider staying here again.

The resort was lovely and the staff went above and beyond. Food was ok but was cold on occasions. After spending a day in hospital with overwhelming insect bites, hurd nothing from management . Only after being in hospital did they start to fumigateing public areas. The manager was very insulting by asking if we realised its a tropical island. Tui representative was no help at all. we will not be returning to this resort.