TripAdvisor Traveler Rating

Teresa was an amazing lady. Always happy and so friendly the resort is very lucky to have such a lovely lady. We hope we see her next year to make our experience as good as this trip. Until next year

Teresa the lobby bar lady is the best in the hotel. Come and meet her...

Brilliant holiday. We loved it had an amazing time. Food is lovely so much choice. Only issue reception staff could be rude at times. All other staff were amazing and hardworking. The resort is so nice. And entertainment is brilliant. We definitely will return

Check in was great , then came my pet peeve about the DR, we left reception and was greeted by a friendly gentleman willing to help us with a bellboy to get us to our room , the problem is he was from the vacation club and tried booking us into the dreaded sales pitch, I hate that , it makes you learry of any employee trying to be nice to you.But our room was nice with a pool view although the a/c was not the best as you had to have it on high the entire time to keep the room semi comfortable. The pool was nice and warm, but the ocean and beach unfortunatly were disgusting with seaweed . There was a good variety of food at the buffet for breakfast and lunch. The route 66 alacarte was decent, the steakhouse was no big deal , the italian was terrible,but the bluemoon alacarte was excellent with a nice atmosphere and very good food. I know people rave about Mike's coffeee shop but I did not find it very good as most of the time the coffee was luke warm at best. The pool tables and bowling is a nice touch. One thing I think that is missing from the balcony of the room is a table you can sit around to play cards or have a drink. The best thing about this resort is the employees as they all were pleasant . While my wife and I do not do excursions as we have been to the DR at least 15 times I still like to get off the resort via a short walk to town or a shopping area but sadly I could not do that here because it is too far from anything so I was stuck on the resort for the whole week and that inflences me as to whether or not I would return. Also the Punta Cana airport was horrendous the day we left (2 hours in line ups ) so that makes me not want to return.

My husband and I recently stayed in the Privilege section at Ocean Blue & Sand, and we had a wonderful experience, especially with the service on the beach. Jose Emilio and Jose Wilmerez were exceptional. They were attentive, friendly, and always ready to help with a smile. They regularly checked on us, brought drinks and food promptly, and made sure we were comfortable throughout the day. Their professionalism, hard work, and genuine hospitality made our beach days relaxing and enjoyable. We would also like to recognize Antonio at the beach bar. He was always smiling, friendly, and made excellent drinks. His positive attitude added to the enjoyable atmosphere every day. The Privilege beach area was well maintained, and the beach beds were very comfortable. This was the first vacation where we didn't have to wake up early to reserve a beach bed. There were always plenty available, even in the afternoon. Jose Emilio and Jose Wilmerez always made sure we had enough clean, dry towels for our beds, pillows, and chairs, which was greatly appreciated. The outstanding service provided by the entire beach team truly enhanced our vacation and made our stay memorable. Thank you to Jose Emilio, Jose Wilmerez, Antonio, and the rest of the team for taking such great care of us. We look forward to returning in the future!