Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.
Overview
This all-inclusive resort is perfect for both family vacations and romantic getaways. Lounge by a lagoon-style swimming pool or on the white sand beach, indulge your taste buds at one of several specialty restaurants, or take part in one of the many beach activities offered.
Treat yourself to a Premium Level category room and receive an array of extra amenities and services plus a separate check-in, complimentary Wi-Fi , access to exclusive restaurant, bar, lounge and much more!
Check in
3 p.m.
Check out
12 p.m.
Rooms
798
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly entertainment
- dinner can be á la carte (reservations required, dress code in effect)
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Pool view or Garden or Resort Views
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Pool view or Garden or Resort Views
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Mini fridge
- A/C
- Coffee maker
- Hair dryer
- Safe
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Mini fridge
- A/C
- Coffee maker
- Hair dryer
- Safe
- TV
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Mini-bar
- A/C
- Coffee maker
- Hair dryer
- Safe
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Mini-bar
- A/C
- Coffee maker
- Hair dryer
- Safe
- TV
- 1 king bed
- No more than 4 guests in the room
- 1 king bed
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- Ceiling fan
- Mini-bar
- Room service ($)
- A/C
- Coffee maker
- Hair dryer
- Safe
- TV
PREMIUM LEVEL INCLUSIONS :
- Personalized check-in-check out
- Early check-in /check out without charge (subject to availability) -
- Exclusive private lounge with drinks ,
- Free internet access, board games, books, and specialized services
- Concierge service
- Priority on a la carte restaurants
- Upgraded room amenities.
- 1 king bed, or 2 double beds
- No more than 6 guests in the room
- 1 king bed, or 2 double beds
- Minimum 2 adults, maximum 5 adults
- Maximum 4 children
- No more than 6 guests in the room
- Mini-bar
- A/C
- Coffee maker
- Hair dryer
- Safe
- TV
Amenities
Activities for children and teens
- Child care services available ($)
- Children’s pool
Mini Club
Mini Club
Age ranges
- Children ages: 2 to 12
Bars and entertainment
| Type | Amenities | |
|---|---|---|
| Alhambra | Bar, Lobby bar | |
| Marien | Bar, Lobby bar | |
| Bohio | Bar, Restaurant bar | |
| Swim-Up Bar | Bar, Swim-up bar | Open air |
| El Mirador Bar | Bar, Restaurant bar | |
| "Take five" | Bar, Sports bar | |
| Theatre Taino Bar | Bar, Lounge | |
| Disco | Nightclub | Dance floor, Live music |
Minimum age restrictions apply, picture ID required.
All shows, nightclubs and attractions are subject to change.
Check-in and check-out times
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Lobby
- Room
- Throughout the property
Dining
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Buffet Alcazar | Buffet | International | All day dining | Dress code |
| Via Veneto | À la carte | Italian | Dinner | Dress code, Reservations required |
| Tokio | À la carte | Asian | Dinner | Dress code, Reservations required |
| Paris | À la carte | French | Dinner | Dress code, Reservations required |
| La Hacienda | À la carte | Mexican | Dinner | Dress code, Reservations required |
| Marenostrum | À la carte | Seafood | Dinner | Dress code, Reservations required |
| Rincon Criollo | À la carte | Caribbean | Dinner | Dress code, Reservations required |
Facilities
- Rooms: 798
Health and wellness
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
Location
Meal and plan options
-
All-inclusive: Included
- 3 à la carte per 7 night stay
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited domestic drinks
Pools and recreation
Pools
- Outdoor pools: 2
- Waterpark: Included
Water sports
- Dive shop: on site ($)
- Motorized watersports: on site ($)
Other sports
- Aerobics: on site
- Climbing wall: on site
- Tennis courts: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
- Sailing classes available ($)
- Circus trapeze
Shops and services
- Business centre available ($)
- Currency exchange available ($)
- Laundry services available ($)
- Medical services available ($)
- Tour desk
- Wedding facilities available ($)
- Car rental available ($)
Pool
Beach view
Beach
Climbing wall
El Alcazar
Exterior
Fitness centre
Games room
Kids club
Kids pool
Kids slide
Kyoto
La Comedie
Mexico Lindo
Pool aerial view
Pool area
Pool chairs
Poolside dining
Resort games
Spa massage
Theatre
Trapeze
Location
Reviews
Stay Far Away!!!
Dee_Traveling_Foodie (Baltimore, Maryland) on Jul 04, 2022
Recently, my husband and I, as well as another couple, visited Punta Cana. This was our first trip to the country and the experience at this hotel really left a horrible taste in my mouth. I am really baffled, because this hotel is supposedly a five-star all-inclusive resort, but it definitely reminded me of an ungraded Motel 6. When we first arrived at the hotel, at first glance, the resort was nice. We were greeted by a long driveway lined with palm trees. The front of the hotel was beautifully landscaped and the lobby was open air with a beautiful wooden wall. Unfortunately, the remaining portions of the hotel didn’t live up to the grandness of the entrance. We were greeted by a group of very friendly bell-bops upon arrival. They welcomed us warmly, took our bags and escorted us to the front desk to check-in. Much to our dismay, the friendliness ended right with the bell bops. The young lady at the front desk was emotionless. Maybe it was because she didn’t speak English very well, but who knows. We definitely didn’t feel as welcome after check-in. After taking our information, she advised us that our room wasn’t available and recommended that we visit the hotels’ buffet while we waited. We received a squirt of hand sanitizer before working into the buffet and immediately thought to ourselves “we are not in Kansas anymore”. The buffet was a chaotic mad house! There was a black bird leisurely dining on the food. We came to find that this same bird returned daily for breakfast, lunch AND dinner! The floor was slippery and dirty. Seating was scarce and you literally had to track down the wait staff for silverware and drinks. The food was ok, much of it was cold and unappetizing. This was disappointing because without a reservation made at minimum the day before, you had no other dining options. (Unfortunately, we were not told this by the young lady at the front desk and learned this lesson the hard way) I fell extremely ill from the buffet food the next day. I mean violently sick, which nearly ruined my paid excursion the next day. Once we finally received the keys to our room, it was after 2pm. After a long day of traveling we wanted nothing more than to drop our bags off, take a shower and relax before exploring the hotel. After walking through the room and ending in the bathroom, we realized that was not an option, as we didn’t have washcloths and went a full 24 hours before we were able to get them. The room was mediocre, definitely in serious need of updating. The fixtures in the bathroom were rusty and the water pressure in the shower, toilet and sink was virtually nonexistent. The furniture in the living area was old and stained with nail polish amongst other things. The bedding smelled clean, but was stained and needed to be replaced. Our mini bar had two waters and three bottles of sodas and was never restocked, even after we requested it. Later in the day, we received a plate of fresh fruit and a bottle of rum. The fruit was good, but warm because it was delivered well after we checked in after we spent most of our day at the beach and in the pool. Despite everything mentioned above, we determined to remain optimistic. I mean, what choice did we have, this was our home for the seven days. We did enjoy a few features of the hotel such as the pool area, beachfront and the extremely strong drinks the bartender served. Unfortunately our optimism was thwarted when the couple we were traveling with starting having major issues. Not only did they not have washcloths, but their room was never cleaned, during the entire seven day trip. While my husband and I finally received washcloths on the second day, they didn’t receive theirs until around the four day. Even with these issues, we continued to try to enjoy ourselves. The last straw for my husband and I came on our last full day at the resort. Our room’s key card was deactivated four times in one day. The level of frustrated I felt was indescribable, as the front desk was quite a distance from our room. There was no apology from the front desks for the inconvenience either. Needless to say, I was almost excited to see my vacation in Punta Cana coke to an end. Again, I am so confused at this hotel’s high rating! Occidental Caribe definitely didn’t live up to the many positive reviews that I read online. It is highly suggested that you stay far away from this hotel!! Book at your own risk!!
Not what expected
Gdortiz6264 (Lincoln, Massachusetts) on Jul 01, 2022
Air conditioner wasn’t working well dirty no cleaning service while stay doble room in DR means studio with 2 beds “the terminology “ it was also a ghetto environment The only thing that was good it was the inclusive deals but every drink is not included just so you know and that every seafood is not included
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.
