TripAdvisor Traveler Rating

Resort- very nice and clean. Lazy river and water slides were fun. Pools and beach very clean. Shows could be improved. Enjoyed access to sister resort ,Breathless. Fun neon pool party! Room-we had the preferred room with private pool- very nice! Hot tub was a nice touch. Beach - beautiful! White sand, no seaweed! Staff- big shout out to our butler, Franklin, who made our stay truly enjoyable. He took care of all our questions, needs and was always responsive, no matter the time of day. He is the man! Everyone at the bars, restaurants, and cleaning staff were great as well! Restaurants - favourite was Mercure (French), CinCin(Mediterranean), and Tamarindo (Mexican). Enjoyed ice cream place and coco cafe as well. Japanese hibachi experience was underwhelming- we felt rushed to eat and leave. All in all, great resort!

? A Journey Etched in Our Hearts ? Tonight, our adventure in Punta Cana and at Dreams Onyx comes to an end… But what an unforgettable trip! Probably one of the most beautiful experiences of my life so far. This stay will forever be etched in my memory, not only because of this incredible resort – clean, welcoming, and simply stunning – but especially thanks to Elias, an exceptional human being! Our butler for the week, Elias turned our trip into a VIP experience from start to finish. Always attentive, he made sure we didn’t miss a thing: ? A table at the most sought-after restaurants, ? Impeccable service, ? And a good dose of humor and kindness every single day. Thank you, Elias, for making us feel so special, and thank you to Dreams Onyx for this unique atmosphere where we truly felt like part of your familia. This trip will remain a precious memory. Hasta luego, Punta Cana! ????

First off, I have been to this resort before. I also realize every time I travel each place has a new experience for me. First off, I would like to thank Juanito Mayordomo, he was very attentive and was on point through our whole stay with our group attending to every need of every person in our group, which I know sometimes can be hard as we are all different. Dilenia thank you for always keeping the rooms great and ready for us to walk back into and be at rest , she knew we had some small children with us on this trip and made sure we had plenty of towels, and everything that was necessary to keep everything going smoothly. I just have to say, Juan, Victor and Ramon in the preferred breakfast club area, you've made our morning absolutely fabulous from the start. You were like this with everyone that we saw you taking care of my family loved watching your teamwork. In the preferred adults pool area Alejandro, you're my man. You were friendly and your drinks were always spot on, when you were not there, Nealie and Jean, we're always just as attentive as you. Jefrey M. You took care of us when we were at our swim up by the main pool, thank you so much. We enjoyed the waterpark as well for a day and had a beach day. As the seaweed is different levels at different times of the year, there was none at this time, as when we have been there before there has been, but this is not anything they can control. I always keep in mind you have as much fun as you participate. Whether it be in your family outing, you're doing together or the day you're having together doing something that the resort provides. There is something for everybody here, regardless of age. We even went over to the breathless, dropped in their casino, which is a very, very small mutated version.It's just for fun. Also, we went to where their dance floor is and their nightlife just to hang out for a bit. As it is all adult, it also was a great experience. All of you there made this an exceptional experience from the time we walked in to the time we left. Thank you all so very much. I'm sure we will be seeing you all again, so.

We visited Dreams Onyx from January 6 to 13,2025. The service received by Benerito, the sommelier made all the difference in our experience at this resort. His good humour and attention to detail made our dining experience pleasant. In fact, we received better service from him than we did from the butler assigned to us during our stay. On the beach, we simply loved Edwin, always smiling and polite and made sure water and drinks were provided to us. The beach is well taken care of and we did not struggle to find a chair on the beach. The service offered at the Steak House by Indiya was also above and beyond, as was the lovely greetings we received daily by hostesses Sonia and Estefanie. The only caveat is that we were under the impression that Preferred Club meant adults only, which was not. The adjacent hotel Breathless is adults only. Nonetheless our experience was lovely and we were able to relax and re-energize!

This was our first family out of the country experience and it was a great one. I will definitely return if the chance comes up again and I will definitely share my experiences with friends and family. Everyone and everything was much better than I expected it to be.