TripAdvisor Traveler Rating

Food needs an upgrade. Drinks were not great.

Beautiful resort, amazing people! We spent a week here and it was paradise. Beach and the resort itself were perfect, and the hospitality of the team working is unmatched. Go and enjoy! Special shout out to Anthony - best bartender around! Make sure to visit him at the waterpark bar, he was so kind to our family and made our trip memorable. 10/10!!!!!!!

We just returned from a great trip to Dreams Onyx. Our 7 year old loved the resort. We booked a preferred swim out and would do that again. We also booked a cabana on the beach and really enjoyed that. Service was wonderful all around and food was actually quite good for an all inclusive- as long as you have the right expectations for all inclusive food. But really pleasantly surprised! The beach was really well kept and service was well done everywhere we went. Special shout out to Josue, our butler, who made our trip very easy and extra special.

The resort overall was nice. This was our first time in the Dominican and may be our last. The staff were okay, but could have been friendlier. The bar staff were fine, but walking through didn’t have the usual vibe you’d expect compared to other Hyatt properties. In terms of food, avoid the Italian and especially the American restaurants. The meals we had at the Italian restaurant did not taste edible at all and smelled spoiled. The service at the American restaurant was subpar. We waited about 15 minutes for our incorrect drink order, then another 90 minutes for our meal, which arrived cold. We ended up leaving at that point. However, all the other restaurants were great.

This resort is top shelf! Josue, our butler, made us feel like we were his only family. He answered all our questions and needs in a moments time. The entire resort was so clean and groomed. The restaurants all had delicious food, even the buffet food was scrumptious and made with fine details! The pools were very clean, no band aids floating around or hair. Despite the resort having 850 + rooms, it never felt crowded! We had a poolside room and it was quiet enough to go to bed early or sleep in late.There were always enough pool lounging chairs and space to relax! There is a really cool waterslide, lazy river jungle theme pool, along with another main pool. The pools are spacious and the days fly by poolside! There was always some fun around the pool. They allow floaties, so you can be lazy all day. The beach was beautiful, and had great service. You didn't have to get up early to get a good spot by the pool or beach!! Most of the nightly entertainment was great. There was a circus night, fire night, magician, and a Dominican night. These were great for the whole family! There were a couple of cover band nights. The gym was fabulous too! Bring workout clothes!! Did yoga on the beach in the morning and on a paddleboard in the pool in the afternoon. The entire trip was money well spent. Will definitely return, we have never gone back to the same resort. Ask for Josue to be your butler!!! He is truly a gem!!! Pack floaties. Swim with the sharks!