Occidental Punta Cana reviews
11533 TripAdvisor reviews
Review for Occidental Punta Cana – December 2024 Stay
Leo L (Toronto) on Feb 15, 2025
I recently stayed at Occidental Punta Cana in December 2024 and overall had a pleasant experience, though there are areas that could be improved. The rooms were clean and comfortable, which I really appreciated. Housekeeping did a great job maintaining the space, and the resort itself is well-kept. The Christmas dinner was a highlight, with a good selection of dishes and a festive atmosphere. However, the food options in general could be better. While there was variety, the quality and selection could be improved, especially at the buffet. The à la carte restaurants were disappointing and honestly not worth the effort of making reservations. One downside to the stay was the persistent salespeople trying to push vacation club packages. They were overly aggressive and had access to passport details, using this information to craft stories about having "relatives" from my hometown to gain trust. This was off-putting and made interactions uncomfortable. Despite these issues, the overall stay was enjoyable. The beautiful beach, well-maintained facilities, and festive holiday atmosphere made for a relaxing vacation. With some improvements to the dining options and a more respectful sales approach, this resort could offer an even better experience.
Josephina is the best!
Valerie P on Feb 15, 2025
We had an amazing stay! Josephina was the best server we had! She was so attentive, she always had a smile on her face, and went above and beyond to make sure we were taken care of! She was the one who made our experience so amazing!! We would totally go back!
Royal level is worth every penny
Michael D on Feb 15, 2025
Please upgrade to the royal level. Trust me it is worth it. Additionally HIPOLITO PEREZ is the best! I can't say enough good things about him and how much of a positive impact he had during our stay. The royal restaurant always had the best food and the royal beach bar always had the best drinks. The room was clean and tidy. The AC could have worked better but honestly I can't complain. Went for my honeymoon and now back again with the family!
Excellent
Liana D on Feb 13, 2025
My stay at the Hotel Occidental Punta Cana was fantastic! The entertainment was top-notch(lebron!!!!), and I especially loved the beach club and pool party. The food was great. My only suggestion for improvement would be the beach seating situation. The lack of free chairs was a real issue for a tourist and the hotel definitely needs to address this. Aside from that, I had an excellent experience and would highly recommend it to anyone.
Pronto volveré
Mariarnny R on Feb 13, 2025
It is a comfortable and clean place, the rooms are very cozy, the best of all is the animation, the animators are what make your stay incredible and unforgettable, especially Lebron James is an animator who always seeks to make you feel good and as at home always attentive to everything, thank you Lebron James