Occidental Punta Cana reviews
TripAdvisor Traveler Rating
13401 TripAdvisor reviews
Very relaxing
Georgette L (Yonkers, New York) on May 09, 2026
Everything absolutely wonderful in the Royal club. Staff goes out of their way to make sure are happy! Special thanks to Wendi and Hippolito who run the dining room!!
Wonderful
Nicole B on May 09, 2026
The staff was wonderful. Dania Raiza Carlo Stanley always looked after us every day! The property is beautiful and serene and highly recommend vacationing here :)
Wiliams Mayelin excellence bartender in hotel Wery nice people exelent service Aleks
Aleks Y on May 09, 2026
Wiliams Mayelin excellence bartender in hotel Wery nice people exelent service Aleks
A great visit at the Occidental Punta Cana
Douglas B on May 09, 2026
The resort was very clean with established vegetation providing beautiful scenery and shade. MiPolito, Dileynys, Estafany, Candy, and Faviana at the Royal Level restaurant were very attentive and polite.
Could be good, but staff attitude ruins the experience
Caio L on May 08, 2026
The accommodations are fine, and the infrastructure is very close to what they advertise. Food and drinks are abundant and pretty good. But all restaurants (except one) have very limited availability and need to be booked in advance to have any chance of getting a table. The whole experience was tainted by my first impression - right after checking in, I tried to make the restaurant reservations, found they didn't have any available for the next 2 days, and an employee called Leandro Del Rio was very disrespectful to me and my wife, basically saying it was our fault for not checking (when there as no warning or directions to do so), with a horrible attitude. Some of the restaurant staff can be quite impolite too.