TripAdvisor Traveler Rating

Love this resort with royal level option. I truthfully would not stay without reserving royal level.

I gave this resort 5 stars because of its excellent service, beautiful well kept grounds and white sandy beach. I rated it stars because the food was excellent and the workers were professional and knowledgeable. 5 stars because the entertainment was outstanding with lots of action provided during the day and live shows at night. I would like to say a special thanks to Mariama Sano for her professionalism and knowledge.

My wife and I traveled recently to Occidental Vacation Club, Punta Cana, Dominican Republic. Our stay was satisfying. We enjoyed excellent services , we were treated professionally by staff. The food was of excellent quality , varied and plentiful. There were live shows at nights with top Latin entertainers and lots of daily group activities to get involved in during the day. Our rooms were spacious with modern furniture. While all staff treated us professionally , we would like to mention some by name. Servers at the Royal Club: Hipolito, Eduardo , Dileynys, Fabiana, Stefany, Candy, Wendy, Rosa, Dania, Ederis, Edyleini,Sandro and Fermin. Tomas of housekeeping maintain our rooms in excellent condition. Sayonara and Enrique at the Royal Club Beach Bar kept us from being thirsty. Rosaura the bingo caller added suspense and excitement to the daily games.

This was a college spring break. If I can give less than one star I would give zero. The workers were not attentive. The food was absolutely disgusting. The soup cup had a price of meat in it and there was a bone with a head in the soup cup. This is absolutely not recommended. Taco station was 5-11 and was just ok. I do jot even think it was beef. The burgers were not beef. The room was ok. There was no door to the shower. The room key was used to keep air conditioning on. The drinks were ok. We ended up buying alcohol because the drinks were watered down. The club was fun. The beach and the weather 10/10!

Royal club staff and restaurant are wonderful and welcoming! Shout out to Hipolito, Wendy, Edyleini, Rosa, Ederis, Estefania, Eduardo, Sandro, Fermin and anyone we missed. You all made our stay outstanding! Gracias mis amigos!!!