VIK Hotel Arena Blanca & Cayena Beach reviews

TripAdvisor Traveler Rating

3.5 Very Good

  • Cleanliness 4.0
  • Location 4.0
  • Rooms 3.5
  • Service 3.5
  • Value 3.5

3991 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Not as bad as others said.

mirok245 on Sep 22, 2021

Just returned from this resort and I must to say it wasn't as bad as few reviews said. Actually I really enjoyed stay in Vik. It is cheaper option of all inclusive holidays in Punta Cana. Food was good not much to complain drinks ofc local one so don't expect some good brands of spirits apart from Barcelo rum. Room was big and most of the services ok. Staff friendly receptionists helpful , bar staff bit grumpy but not bad overall . Animation team fun and joyful. In my opinion beach should be cleaned daily but I guess it's covid recovery time so might be too expensive to maintain this on daily basis. During whole stay only bad comment I can give to Miquel Antonio ... He was quite rude and not really showed customer service skills. Pity because rest of the the team was great. On my return next time I'll consider this place again. I strongly believe as all inclusive resort one bar should be open 24/7 with some snacks , coffee and maybe basic drinks. Between midnight and 7 am you have nothing to do as everything is closed. Some people would like to have early coffee on the beach and holidays makers would like to have more time to enjoy drinks during them stay. Thank you all for your hospitality and hope those small things will improve shortly to provide better guest experience.

TripAdvisor users rated this property 1 out of 5


740pegn on Aug 18, 2021

The resort is gross. You get what you pay for, luckily I was only here a few days. The place is trash, too much to list. Everyone I spoke to there complained about the same things. Don't even consider this place

TripAdvisor users rated this property 1 out of 5

Terrible resort

Natashaddatt on Aug 06, 2021

Just coming back from a terrible trip there ! The tour guides are discriminating on Americans and only English speaking people. Terrible country, terrible excursions, terrible flights coming in and going out terrible, airport tries to rip you off and make you pay more for no reason. Stayed at Vik Arena Blanca, the resort beach had so much seaweed they hadn’t cleaned it in weeks. They have one restaurant open, alcohol and bars are terrible. No hospitality for American speaking people at all. All they want is the American dollar and after they get it . They give no crap

TripAdvisor users rated this property 4 out of 5

Great stay will definitely be back soon as we decide on Dominican vacation clean rooms, happy and accommodating staff!!!

Worldwidetravelers99 (The Woodlands, Texas) on Jun 21, 2021

Great experience and a very accommodating staff all across the resort The rooms where very well kept and thoroughly deep cleaned daily with a smile Restaurants widely available-even for reservations only ones with great service and delicious food

TripAdvisor users rated this property 4 out of 5

Nice hotel - not too large

Rainer S on May 30, 2021

Just returned from our vacation in the VIK Hotel Arena Blanca and we need to state that it was a pleasure to stay there. As currently in the pandemic situation the amount of guests was very limited the ressort was beautifull, calm and necessary hygienic measures were in place an working. Reception is providing great help also with required Covid testing prior to return flights. Currently only a la carte restaurant open but with great choice of tastefull food. Very relaxing quiet vacations in these times and highly recommanded

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