The Bahia Principe Grand Coba is a family-friendly All Inclusive resort located in the Bahia hotel complex. The resort is located in the heart of the Riviera Maya, offering access to facilities and restaurants at the Bahia Principe Grand Tulum. It features two large lake-shaped pools, a children's water park, a 36-hole golf course, as well as a beautiful beach location. It is a perfect spot for a memorable family vacation by the Caribbean Sea.
WestJet Vacation guests of Bahia Principe Grand Coba receive preferred green fees at PGA Riviera Maya golf course, contact firstname.lastname@example.org for additional details and to book your tee time. Club rental and transportation to the course are not included in the green fees and are available at an additional cost should they be required.
Guests of Bahia Principe Grand Coba have access to specialty restaurants at Bahia Principe Grand Tulum.
Best food at the buffet and restaurants.
The atmosphere is very lively and great coffee stations and bars.
We stayed here for 4 nights , the only con was that the air conditioner at the room was not as good and the buffet did not have air conditioning at the Coba
I was told that akumal and Tulum buffet had air.
But for the price paid, it's totally worth it
Jul 01, 2022
My husband and I along with a few other family members booked the Coba for our annual vacation. My husband and I arrived a couple days earlier then others it’s a beautiful property, obviously outdated, needs improvements, the phone in our room wasn’t working probably and of course there the musty moldy smell but that’s what happens in places with high humidity. My first impression of the staff - bell boys awesome very helpful, courteous, front desk We booked Coba for our annual vacation. The bell boys were very helpful and courteous, can’t say the same about front desk staff.
The first couple of days we had a pleasant time, got talked into going to the French restaurant by a waiter, once there he put pressure on us to buy a bottle wine even though we told him we were not wine drinkers. You don’t expect that from a waiter. We were very uncomfortable.
The grounds crew are very hard working, other wait staff and servers work very hard. They make you feel welcome.
Few days into our trip my husband started feeling ill. We didn’t think anything of it. The next day he got worse with fever and chills, we took a covid test and it came back positive, now what do we d? At this point it was midday we had not had breakfast or lunch yet, so I thought I would go have lunch and bring some food for my husband.
I went the buffet where the only place on the resort mask in mandatory. Had my lunch asked a waiter if I could take some food for my husband who is sick and he said no, I would have to order room service.
Got back to my room phoned the front desk to tell them of the situation. Told them my husband has tested positive for covid, his response “did you tell anyone else?” Not how is he how can we help?
I asked him what their covid protocol were, he did not know how to answer that question, after transferring from one person to another and getting disconnected because the phone is not working properly, hours of frustration, still no food for my husband yet because room service is not included in our package. When we finally got some directions we were asked to stay in our room, medical team would call us later. In the meantime I asked them for some blankets as my husband was feverish. An hour or so later a knock on the door to ask us what we need, what would we like for dinner I told them, along with other stuff like water, toilet paper, more blankets.
Water was delivered right away, it was almost 2 hours before someone came some with some fresh fruit as I had requested that. I asked him if our meals was on the way and he said yes in an hour…..we never got it
We didn’t receive the blankets either. Luckily I had packed some cold and flu meds etc for the trip. Because If you don’t then don’t expect any compassion from the staff…upper management. Needless to say our trip went downhill from there. My husband needed to isolate, though they told us we could just go home even though my husband was so sick he would definitely get other people sick on the plane. Yes I got it as well, still recovering from it.
Be aware, no one is talking about it but Covid 19 at the resort is doing its rounds.