TripAdvisor Traveler Rating

My wife and I decided to go to this hotel to celebrate our anniversary, we were looking for something relaxing and different, quiet and we got it here, we only went for three days and we loved it, we would have liked to stay longer, the good food, the Spa areas we loved, we always felt an enveloping smell of incense. I enjoyed the quiet room, it's a completely different experience. Everything was to our liking, the beach was amazing.

I have taken the time to share this small experience of 3 days in this five star luxury hotel, I must start by talking that the resort is all inclusive which includes wines (mostly Chilean) and certain categories of tequila or mezcal, during the day there is no show or activity in the pool (which surprised us a lot), At the top of the activities, many recommended yoga classes (also free) and a tour... We visited the spa and were surprised to know that there was a sauna, gym and free steam bath since they did not tell us about it at the reception (so if you come I would recommend you to take a walk in the spa as it is more solitary and there are more pools, however, there's no bar or drink service in there) . The room is very, very comfortable, very spacious and with an Asian style, we settled in a deluxe cenote room which had an incredible view during the first night and the morning of our check out we had the visit of deer and other animals of the place. There are a variety of species between birds and terrestrial animals and this is due to the green areas inside the hotel, however a very important issue is that the hotel really looks deteriorated that is to say inside my room was spotless but outside it looked a little old, despite that we would definitely return again since the main plus we found in this resort was the service of the staff and The quiet, homey atmosphere. The food was very delicious, the rib eye tacos were a delight to the palate and the salads were very fresh and the drinks too good, in the restaurant I would recommend the service of Anita, Yunier and Martin, they provided us with excellent service and don't forget to talk to the entertainment ladies, they are really nice and fun, you can find them in the cenote.

The attention and services are very good, we liked being surrounded by nature, we got to see many animals. The swim in the cenote I recommend not to miss it. The food is very tasty and we loved the drinks.

We had an excellent stay in this place, my friends and I had a great time, we were looking for a relaxing and quiet place to disconnect from the city and this has been the right place. The food is very tasty and the service very good, I would definitely go back.

My partner and I had an amazing time in this hotel, from the moment we arrived at the room it is very comfortable, we found it incredible that inside there is a cenote. The temazcal experience is something amazing and completely different. The beach touched us one day with sargassum, however it was cleaned daily. The food is good and the staff extremely friendly.