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Overview
This resort is a nature lover's paradise: its beautiful beaches lead into crystal clear water and the largest coral reef on the Mayan Riviera where visitors can snorkel and scuba dive. There is a cenote (natural cave) and Mayan ruins on the property which blends with the architecture influenced by ancient Mayan designs.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per room per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
402
Inclusions
- Daily activities
- Round-trip airport transfers
- 3 à la carte meals per 7 night stay
- Non-motorized water sports
- Nightly entertainment
- All taxes
Rooms
- 1 king bed, or 2 double beds
- No more than 5 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 5 guests in the room
- Balcony
- Coffee maker
- Jetted tub
- Seating area with king sofa bed
- A/C
- Alarm clock
- Bathrobes
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Room service
- Safe
- Slippers
- TV
- Complimentary toiletries
Amenities
- Elevators.
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Children’s pool
- Playground
- Children's play room
Kids club
Open daily.
- Children ages: 2 to 12
| Type | Amenities | |
|---|---|---|
| Tequila | Bar, Lobby bar | |
| Mezcal | Bar, Lobby bar | |
| El Palenque - Theatre bar | Bar | |
| El Cenote | Bar, Pool bar | |
| Xaac | Bar, Pool bar | |
| El Rancho | Bar, Restaurant bar | |
| Bayou | Bar, Restaurant bar | |
| Yalku - Snack bar | Bar | |
| Umal | Bar, Beach bar | |
| Yalkuito - Health bar | Bar | |
| Disco | Nightclub | |
| Ibiza | Bar | |
| Sirenis | Bar, Sports bar |
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Room
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Tulum Restaurant | Buffet | International | Breakfast, Dinner, Lunch | |
| Akumal Restaurant | Buffet | International | Breakfast, Dinner, Lunch | |
| El Patio* | À la carte | Mexican | Dinner | Dress code, Reservations required |
| El Rancho* | À la carte | Grill/steak house | Dinner | Dress code, Reservations required |
| Cinecitta* | À la carte | Italian | Dinner | Dress code, Reservations required |
| Siam* | À la carte | Thai | Dinner | Dress code, Reservations required |
| La Gira Rodizio* | À la carte | Brazilian | Dinner | Dress code, Reservations required |
| Ikebana* | À la carte | Asian | Dinner | Dress code, Reservations required |
| Las Barcas* | À la carte | Mediterranean | Dinner | Dress code, Reservations required |
| Le Ralais Gourmet* | À la carte | French | Dinner | ($), Dress code, Reservations required |
| Fit Birsto | À la carte | Located at the Spa and available for guests during treatments. | All day dining |
- Rooms: 402
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
- Beach front
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited domestic and premium drinks
All Inclusive
*Reservations required/ 3 à la carte meals per 7 nights. Other restrictions may apply.
Pools
- Jetted pools: 2
- Kids pools: 1
- Outdoor pools: 3
- Lazy river: Included
Water sports
- Dive shop: on site ($)
- Non-motorized watersports: on site
- Scuba diving: on site ($)
- Snorkeling: on site
- Watersports centre: on site
Other sports
- Tennis courts: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Games room: on site
- ATM
- Business centre available ($)
- Concierge
- Currency exchange
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Medical services available ($)
- Meeting facilities available ($)
- Parking
- Shopping onsite
- Tour desk
- Wedding facilities available ($)
- Luggage room
- Mini market available ($)
- News stand available ($)
Lobby
Ikebana Restaurant
Pool area
Theatre
Spa
Pool
Beach
Brasileno Restaurant
Pool
Location
Reviews
Very nice dinner in the steakhouse
88Thomas-George (Huddersfield, United Kingdom) on Feb 01, 2023
We really liked the appetiser to start things off. The chicken wings and onion rings were very nice. We had the t bone steak and the pork rib for main which were both very nice. The desert was a chocolate pudding which was very well presented and tasted good
Enjoyable Experience.
Doug H on Feb 01, 2023
Several restaurants are available at the property; both buffets and Ala carte. Overall, food is wonderful. Much like restaurants at home, you will get the occasional undercooked steak, but the concerned staff was able to accommodate, especially the chef Karina. We enjoyed immensely. ..
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