Family of 5

Grand Sirenis Riviera Maya Resort and Spa

Riviera Maya 4.5

Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.

Overview

This resort is a nature lover's paradise: its beautiful beaches lead into crystal clear water and the largest coral reef on the Mayan Riviera where visitors can snorkel and scuba dive. There is a cenote (natural cave) and Mayan ruins on the property which blends with the architecture influenced by ancient Mayan designs.

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

402

Rooms

Deluxe Junior Suite
  • 1 king bed, or 2 double beds
  • No more than 5 guests in the room
Deluxe Junior Suite
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Room service
  • Safe
  • Slippers
  • TV
  • Complimentary toiletries

Amenities

  • Elevators.

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)
  • Children’s pool
  • Playground
  • Children's play room

Kids club

Open daily.

 


Age range: 4 to 12
The age range below will determine the quantity of children during booking.
  • Children ages: 2 to 12
Type Amenities
Tequila Bar, Lobby bar
Mezcal Bar, Lobby bar
El Palenque - Theatre bar Bar
El Cenote Bar, Pool bar
Xaac Bar, Pool bar
El Rancho Bar, Restaurant bar
Bayou Bar, Restaurant bar
Yalku - Snack bar Bar
Umal Bar, Beach bar
Yalkuito - Health bar Bar
Disco Nightclub
Ibiza Bar
Sirenis Bar, Sports bar
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room
Type of restaurant Type of cuisine Open for Additional Information
Tulum Restaurant Buffet International Breakfast, Dinner, Lunch
Akumal Restaurant Buffet International Breakfast, Dinner, Lunch
El Patio* À la carte Mexican Dinner Dress code, Reservations required
El Rancho* À la carte Grill/steak house Dinner Dress code, Reservations required
Cinecitta* À la carte Italian Dinner Dress code, Reservations required
Siam* À la carte Thai Dinner Dress code, Reservations required
La Gira Rodizio* À la carte Brazilian Dinner Dress code, Reservations required
Ikebana* À la carte Asian Dinner Dress code, Reservations required
Las Barcas* À la carte Mediterranean Dinner Dress code, Reservations required
Le Ralais Gourmet* À la carte French Dinner ($), Dress code, Reservations required
Fit Birsto À la carte Located at the Spa and available for guests during treatments. All day dining
  • Rooms: 402
  • Fitness centre: on site
  • Fitness classes: on site
  • Salon: on site ($)
  • Sauna steam room: on site ($)
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Water aerobics
Ctra. Federal Cancun-Tulum
Zona Costera, Km 256.3
Cancun, Mexico
52-984-875-1700
90 km from CUN
  • Beach front
  • All-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations required, dress code in effect)
    • Unlimited domestic and premium drinks

*Reservations required/ 3 à la carte meals per 7 nights.  Other restrictions may apply.

 

Pools

  • Jetted pools: 2
  • Kids pools: 1
  • Outdoor pools: 3
  • Lazy river: Included

Water sports

  • Dive shop: on site ($)
  • Non-motorized watersports: on site
  • Scuba diving: on site ($)
  • Snorkeling: on site
  • Watersports centre: on site

Other sports

  • Tennis courts: on site

Other activities

  • Beach activities: on site
  • Daily activities: on site
  • Games room: on site
  • ATM
  • Business centre available ($)
  • Concierge
  • Currency exchange
  • Dry cleaning available ($)
  • Giftshop available ($)
  • Laundry services available ($)
  • Medical services available ($)
  • Meeting facilities available ($)
  • Parking
  • Shopping onsite
  • Tour desk
  • Wedding facilities available ($)
  • Luggage room
  • Mini market available ($)
  • News stand available ($)

Location

Address
Ctra. Federal Cancun-Tulum, Zona Costera, Km 256.3, Cancun, Mexico
90 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.0
  • Rooms 4.0
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 5 out of 5

Holiday / wedding

jonmark1985 on Jul 04, 2022

We stayed here at the start of June. The hotel is beautiful and the rooms are massive and cleaned daily. I'm really struggling to understand some of the bad reviews because this was not the hotel we experienced. All the staff were very friendly and helpful and couldn't do enough to help. Massive shout out to our concierges Erik and Eduard in block 22, went above and beyond to ensure we had a great stay. Karen and Lois in the ULC beach club who were both fantastic, never failed to go thirty or not find a sunbed with them two on hand. To Macerena and Gabriell from the wedding team who made sure everything went perfect and to Eudardo from adventure photos who capture our special day beautifully. The food was good, especially the beach bar, Italian restaurant and Mexican restaurant. The sky bar is fantastic and a great place to enjoy drinks at night before moving on to the on site nightclub. We loved the beach, some days there was seaweed other days it was completely clear. What I do know is the staff work tirelessly all day clearing as much as they can. We visited the Xplor park off site which is a must for thrill seekers. The shop on site has everything you need, some things can be expensive but to be expected in a hotel shop. For those who bothered to explore, there's an oxxo shop in the resort about 2 mins walk away from the main reception which is very reasonably priced. This place really is paradise, don't let the bad reviews put you off or worry about your holiday.

TripAdvisor users rated this property 3 out of 5

Not sure if it's worth the money

baziom (Isle of Man, United Kingdom) on Jul 04, 2022

We took our god children and there parents for there first experience of mexico and all inclusive we where all excited about it we got there late after a long flight,we a got to our rooms which smelt a bit musty we noticed a damp patch in one of the rooms corners.we had to book to eat at the restaurant's we ate at a few but was not that impressed the buffet was the best option, its ment to be a 4 star hotel I would not put it up there more a 2 or 3 star second day we reported a loose tap and shower door that wouldn't close properly ,the tap never got fixed 1 screw to tighten not that hard the they chipped the shower floor but door still didn't close on our 3rd day we was going to eat at the beach bar when a man approached us asking if we wanted drugs my wife pointed him out to a member of staff who spoke to him and he denied everything as we sat eating he sold drugs to another man there was 3 of them same place every day and the staff where giving them drinks and food in all it wasn't the best hotel we've been to but our god children and there parents had a great time which was good don't think we will visit again

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