TripAdvisor Traveler Rating

4 years previously we last visited Grand Sirenis Rivera Maya being our first visit to beautiful Mexico. The resort has had a make over and so glad we returned bringing extra families with us. The resort is beautiful, the staff incredible and was so good to see the absolute gentlemen Ramon in the buffet restaurant attending our needs with passion and love as he did 4 years prior (added 2 pics of him with one of our daughters the first visit and this for comparison) he is an absolute credit to the Sirenis brand. The make over of resort is top notch, food amazing at all the restaurants however a massive shout out to Carnel the adult only fine dinning experience, food delicious we had to go there again on our stay for date night to try some of the other offerings, just incredible. If you want a beach holiday then not the place for you due to sargassum build ups totally beyond the resorts control, but if your happy without the beach this place is fantastic, superb entertainment team day and night. The wildlife around resort is insane, we came across monkeys, raccoons, just to mention a few. We didn't want to leave again and look forward to our next return to this beautiful country and resort.

Had the most amazing time resort is spotless,staff are amazing,had no problems getting a sunbed,food was amazing every where we ate done 5 ala cart restaurant could not get booked on for Italian as that was fully booked till the day we came home,wild life was great to see,foam party in the pool was great fun met some lovely people to have a drink with the black sheep sports bar has amazing food burgers are huge and great,booked coco bongos threw the boys going around the pool had a fantastic night we are 61 and 69 so doesn't matter what age you are done another 2 trips threw tui which were also great fun overall the best all inclusive we have done and we've done a lot will deffently be back

Alejandro was lovely in black sheep, he was very friendly and helpful, so kind. Most of the staff were the same apart from the staff at breathe bar they were rude and served everybody else before us, especially Antonio. We only saw 1 monkey which was disappointing but there were lots of other animals to see. The hotel is clean and well kept. Concierge staff are great. The silent disco was good. Food was varied. Breakfast was my fav

We had Pascual as our server and he was great

Excellent service by manuel and our chef!