Grand Sirenis Riviera Maya Resort and Spa reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.0
  • Rooms 4.0
  • Service 4.5
  • Value 4.0

23771 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Peruvian restaurant experience

Mariella R on Apr 13, 2024

The service from the staff was amazing. Karen and Ara were our servers and were extremely friendly when providing us with everything we needed; very accomodating and kind ladies. The food was absolutely amazing. All 3 dishes were served within reasonable time and were all made to perfection. The drinks aswell were extremely refreshing with a wide variety of flavours to choose from. The restaurant itself is very nice, comfortable, and clean, and we were guided to our seats right away by the excellent staff. Overall, our experience was great and would highly recommend to anyone thinking about coming here. 10/10

TripAdvisor users rated this property 5 out of 5

Great Resort

M_Natalie2024 on Apr 12, 2024

I went with a group of 10 adults to Grand Sirenis and had a great time. The resort is currently undergoing some renovations to update the rooms, but the renovations caused little/no issues (some minor noise). The resort is fairly big and has shuttle services available for anyone with mobility issues. Lots of space and loungers near the beach and pool. Cecilio at the sports center was awesome! He provided a great bike tour to our group. Was knowledgeable and so friendly! Would recommend!

TripAdvisor users rated this property 2 out of 5

Grand Sirenis SAD

Ingrid B (Collingwood, Canada) on Apr 12, 2024

Room was big. Room amenities were none existence. Bathrobes were like paper towel quality. Only huge bottles of water. We faced the front entrance. Resort in desperate need of repairs from walkway to beach areas and chairs. Breakfast and lunch offerings only buffet and beach bbq which served the same food everyday. Garbage from bbq and tins of birds fighting for food. Ala carte restaurants were disappointing. Felt rush and quality not good. Shows were okay. Rock Night. Michael Jackson etc. Resort is large and if your have mobility issues. Would be a challenge

TripAdvisor users rated this property 5 out of 5

Great resort

Alexandra F on Apr 11, 2024

The resort is really nice with plenty to do. Big shout out for Elia, Litsy amd Andy from the kids club who make the time spent at the kids club really enjoyable. My children really enjoyed making their own pizza at the kids club. Also there is a barbie Doll house and games to play. The activities at the pool are fun as well.

TripAdvisor users rated this property 5 out of 5

Excellent fun for the whole family

Lucy C (Bristol, England, United Kingdom) on Apr 09, 2024

The children had a great time with Litsy, Andy and Elia making pirate hats and going on a treasure hunt. The kids club has excellent security and registration procedures to ensure safety of children. There is a huge range of activities and special treats for the children. They have come back so excited from their time there.

View All