All inclusive

Hard Rock Hotel Riviera Maya

Riviera Maya 5.0

Overview

Just off the azure waters of the Caribbean Sea, the all-inclusive Hard Rock Hotel Riviera Maya is nothing short of the ultimate crowd pleaser. Live it up with world-class shopping and endless style. Hit the Roxity Kids Club™, or channel your inner awesome and head to Heaven Eden— an adults-only expanse with stunning pools, lavish spa treatment rooms, and access to signature golf courses by Jack Nicklaus and Robert von Hagge. Bottom line, it's all top-shelf. Enjoy!

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

1264

Rooms

Deluxe Gold
482 square feet
  • 1 king bed, or 2 double beds
  • Garden view
  • No more than 4 guests in the room
Deluxe Gold
482 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Slippers
  • TV

Deluxe Family Two Bedroom
964 square feet
  • 1 king bed, and 2 double beds
  • Resort view or Garden view
  • No more than 6 guests in the room
Deluxe Family Two Bedroom
964 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Slippers
  • TV

Deluxe Gold – Adults only
482 square feet
  • 1 king bed, or 2 double beds
  • Resort view
  • No more than 4 guests in the room
Deluxe Gold – Adults only
482 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Slippers
  • TV

Diamond King – Adults only
482 square feet
  • 1 king bed
  • No more than 2 guests in the room
Diamond King – Adults only
482 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Slippers
  • TV

Deluxe Grand Sky Terrace Two Bedroom
1928 square feet
  • 1 king bed, and 2 double beds
  • Ocean view
  • No more than 6 guests in the room
Deluxe Grand Sky Terrace Two Bedroom
1928 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Slippers
  • TV

Amenities


Location

Address
Km. 72 Carretera Cancun-Tulum, Riviera Maya, Riviera Maya, 77710, Mexico
75 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

Great week at Hard Rock!

Michael H (Syracuse, New York) on Feb 24, 2024

Amazing trip to the Hard Rock in Riviera Maya. The rooms are on the smaller side but that didn’t matter as you’ll rarely want to be in there as there’s so much to do. Between the beautiful pools, calm lagoon, and multiple waterslides, our kids were busy all day long. The food at every restaurant was fantastic and the nightly shows were great. I’d definitely recommend moving up to the Rock Royalty level, which gives you a personal concierge. Agustin was assigned to us and was incredibly attentive and helpful. He made booking reservations very easy and always checked in to ensure we had everything we needed. Would highly recommend this spot.

TripAdvisor users rated this property 5 out of 5

Family of 9 takes on Hard Rock Riveria Maya

Brittany W on Feb 24, 2024

The resort was beautiful. They kept everything up so well. Beaches were cleaned daily. The entertainment and food was top notch. I would say my only complaint is getting dinner reservations ahead of time. I have never been to a resort where dinner reservations couldn’t be made for the entire week either before or when we arrive. Service at restaurants were hit or miss. The only waiter that stood out to us the whole trip was Alejandro. He served us drinks on the beach. Alejandro never let our drinks go empty and took time out of his day to chat with us. He was very personable. That meant a lot to me.

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