Active Advisories
A second phase of room renovations will commence at Iberostar Selection Paraiso Lindo on August 25, 2024 with an expected completion date of December 1, 2024. Hotel services will not be affected during this time.
Please note the following maintenance work schedule for the aquatic facilities located at Iberostar Selection Paraiso Lindo and Iberostar Selection Paraiso Maya Suites.
Water slides: Maintenance work will be carried out between August 26 and October 6th.
The other aquatic facilities such as the pirate ship, wave pool, lazy river and main pool will be operating as usual.
All efforts will be made to minimize impact to guests during this time.
Overview
Iberostar Selection Paraiso Lindo wows its guests with its stunning Mexican-style architecture and decor, including tall metal palm trees with coconut lanterns in the lobby, a reception desk with a backdrop of an altar of a Spanish church, and the ceiling of the Sistine Chapel in one of the resort's best restaurants, El Museo.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
448
Inclusions
- Daily activities
- Round-trip airport transfers
- Non-motorized water sports
- Intro scuba lessons in the pool
- Online or mobile check in available
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Jungle view
- Maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Room service
- Safe
- TV
- 1 king bed, or 2 double beds
- Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Jungle view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Room service
- Safe
- TV
- 2 double beds, or 1 king bed
- Garden view or Jungle view
- No more than 4 guests in the room
- 2 double beds, or 1 king bed
- Garden view or Jungle view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Preferential room location
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Room service
- Safe
- TV
- 1 king bed, and 2 double beds
- Garden view
- No more than 6 guests in the room
- 1 king bed, and 2 double beds
- Garden view
- Minimum 2 adults, maximum 6 adults
- Maximum 4 children
- No more than 6 guests in the room
- Balcony
- Ceiling fan
- Microwave
- Connecting rooms
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Room service
- Safe
- TV
- 2 double beds, or 1 king bed
- No more than 4 guests in the room
- 2 double beds, or 1 king bed
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Coffee maker
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Room service
- Safe
- TV
Amenities
Aerial
Beach
Beach
Lobby
Pool
Kids Pool
Aqua Fun
Spa Pool
Fitness Centre
Location
Reviews
TripAdvisor Traveler Rating
Excellent holiday in paradise
Travelovich (Cancún, México) on Sep 02, 2024
First time staying at a resort of this size. 7 times at Iberostar! Here are some thoughts. The complex is made up of 5 hotels in one although they are together and share common areas you cannot have access to everything for example you can go for a walk and buy in any store but you cannot order drinks in any bar of another hotel where you are not staying. (Hotels: Beach, Mar, Lindo, Maya and Grand) The food in general is good the restaurants that require reservations are good the only one that gave us a bad experience was “El Museo” in which we waited a long time to eat the entrees the service was very very very slow and the food was not that good. The hotel has many activities every day and shows at night although sometimes there are errors in the show schedules for example on a Wednesday the app said rock show and when the show was starting it turned out to be a magic show (I have a screenshot... btw Iberostar Cozumel used to have the best rock show not anymore tho :( ). A big applause to the maintenance team because the gardens are always very well maintained they work hard all day under the intense sun to keep them beautiful also to the cleaning staff thank you for keeping the hotel clean Bravo! Something that I observed is that many members of the staff are not so friendly before starting work for example on the way to the gym I found several employees walking and very few even look at you I understand them maybe they are bored of saying hello a thousand times a day but at least they should notice that a guest is passing by who perhaps had to save for months to pay for a vacation instead of looking at theirs phones. (It's just my opinion) The hotel is very big you will have to take the golf carts to go from one place to another you can take the “little train” to go to the lobbies and other points of the hotel. The Iberostar members can request a cart exclusively for them and take them anywhere in the hotel. There is a shopping center where you can find craft stores, a cafe, ice cream, a kiosk and the spa. The spa: It´s a big spa with relaxation areas, aquatherapy, indoor pool, the juices they serve in the spa are super delicious! The therapists were very good the massages I received helped me a lot to relax the staff at the spa reception were very friendly and always smiling ?? Gym: The gym has many cardio machines and weights. They have an activity program every day such as Zumba, kickboxing, etc. Classes are held in the studios on the second floor. Just a suggestion to the management: maybe they could put more stationary bikes because there were only two and one was broken. Starcamp (kid's club) has activities every day from 9:30 - 6:30 pm. The minimum age is 6 and the maximum is 17 years old. They are organized the kids into groups according to their ages. The starcampers are very good with children and they look after them very well when they go out to lunch or to the pool. If you want your child to stay at the Camp that is also possible. The kids love spending time there and they also make them participate in the theater before the main show which is very nice. A big thank you to Jaime, Kayla, Scott, Omar, Paola, Liz, Daniela, Javi, Martha and the whole team! In the pool the entertainment team carries out activities for everyone and there is a program of activities that take place in different locations of the hotel there is a foam party which was fun! On the Lindo side is the water park which has slides and a lazy river which are very good for everyone. Next to the water park there is a pirate ship for the younger children. The beach is beautiful the water is clear and the water temperature is good. Depending on the weather some days there is more sargassum than others but every day they clean the beach with a tractor which helps prevent the sargassum from gathering too much on the beach. There are armed soldiers patrolling the beach which is normal in Mexico so don't be scared it's normal to see them walking on the beach or street it doesn't mean it is dangerous! Reception: Check in and check out were all nice and easy. Something that I didn't like was that 90% of the times I went to change money in smaller denominations they told me that they didn't have any cash in three receptions I think that at the Mar reception the guy told me that they didn't have any change that I should go and check with the bartenders if they could change it for me because they receive a lot of tips and I was not the only one to receive that response I heard other guests talking about the same thing. Iberostar really?!!! Now some of the people who went the extra mile: Elizabeth and Lucia at the Lindo reception were the only 10% of the reception who always changed my money without any problem and always smiling. Angel at the Mexican restaurant was very helpful and friendly always checking that everything was okay. Christopher and Aldever at the pool bar very helpful and friendly. Alejandro at the pool bar members on the beach-mar side very friendly and always checking we had the drinks we like. Jerick very friendly and helpful at the pool always making sure all guests were happy. In general I am happy I tried this resort and I would recommend to everyone. It has everything for everyone couples, families, weddings, groups of friends etc... we will definitely come back in the future... Gracias Iberostar Lindo...
We <3 Neri!
Kaitlyn G on Aug 27, 2024
Neri was my absolute favorite! She was so helpful and an amazing personality! She took care of me almost my entire vacation with my family and she made us all feel super welcome. Almost like home when she serves you! Such a sweetheart and I hope she’s here the next time I come back <3
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