All inclusive

Iberostar Selection Paraiso Maya Suites

Riviera Maya 4.5

Overview

The Iberostar Selection Paraiso Maya Suites resort is located on a beautiful white sandy beach in Playa Paraíso, between Cancun and Playa del Carmen in the Riviera Maya section of Mexico. This all-suites hotel is surrounded by gardens and Mayan architecture. The lobby bar is a replica of Chichen-Itza pyramid!

Added value

Exchange Privileges:  Guests may access the services and facilities of the Iberostar Selection Paraiso Lindo, Iberostar Waves Paraiso Beach, Iberostar Waves Paraiso Del Mar, Iberostar Waves Tucan, Iberostar Waves Quetzal and Iberostar Waves Cozumel (transportation not included - without charge (09:00 to 18:00 hrs*)

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

434

Rooms

Junior Suite
  • 1 king bed, or 2 double beds
  • Garden view
  • No more than 4 guests in the room
Junior Suite
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Room service
  • Safe
  • TV
  • Balcony or terrace

Junior Suite Near Beach
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Junior Suite Near Beach
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Room service
  • Safe
  • TV
  • Balcony or terrace

Junior Suite Family Two Bedroom
  • 1 king bed, and 2 double beds
  • Garden view
  • No more than 6 guests in the room
Junior Suite Family Two Bedroom
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Room service
  • Safe
  • TV
  • Balcony or terrace

Junior Suite Tropical View
625 square feet
  • 2 double beds, or 1 king bed
  • No more than 4 guests in the room
Junior Suite Tropical View
625 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Room service
  • Safe
  • TV
  • Balcony or terrace

Junior Suite Near Pool
624 square feet
  • 1 king bed, or 2 double beds
  • Jungle view
  • No more than 4 guests in the room
Junior Suite Near Pool
624 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Room service
  • Safe
  • TV
  • Balcony or terrace

Amenities


Location

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 5 out of 5

Amazing time met great people

Traveler13937903795 on Nov 28, 2024

My favorite bartender of the entire trip was Rodolfo he was very friendly and we had a great time talking about life! Would definitely recommend others to come here and meet him! Had a great time here at this hotel everyone was very helpful and I got to try many new things and enjoy my days in the pool.

TripAdvisor users rated this property 2 out of 5

Disappointing experience!

855leef on Nov 24, 2024

We stayed at the Tucan in 2023 and decided to return to Iberostar bit upgrade to the Maya and expected a much better experience given its 2 tiers higher. Good points Pools were good, staff worked hard and drinks were OK and would mix anything you wanted. Bad points Constant harassment to attend the membership meeting, we kept telling them we attended in Tucan and it’s not for us. Housekeeping Poor housekeeping few days at the beginning of the holiday they didnt clean the room we had to complain to concierge and asked them to be completed by 1pm as we like to sometimes rest with kids so can stay up later. This went on for a few days despite concierge saying they will sort. Only got resolved by me asking for the general manager email then miraculously something got sorted seems too many concierge more concerned with getting membership meetings than doing their job. Food Oh my everything is cold and like warm at best. Tried several al a carte restaurants even those were cold. Food in them was of poor standard and stale or over cooked. Buffet was similar had to try find something they cooked in front of you to get anything warm. It’s not rocket science just put them on hot plates rather than under a slightly warm light bulb. Expected a lot more for the tier level but won’t be returning to Iberostar will go back to our usual chains. Get the impression it’s gone done hill and caters for the easily pleased American audience who like quantity over quality.

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Vacation Offers

  • Receive up to $800 in resort coupons with a minimum stay at select all-inclusive Iberostar Hotels & Resorts in Mexico and the Caribbean.

    Montego Bay, Riviera Maya, Punta Cana, Puerto Vallarta, Cancun, Cozumel, Puerto Plata

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