Active Advisories
Iberostar Selection Paraiso Lindo and Iberostar Selection Paraiso Maya Suites will be undergoing renovations to the solarium area and some rooms with an expected completion date of December 12, 2022. All efforts will be made to minimize any impact to guests and no services or amenities will be affected throughout the project.
Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.
Overview
The Iberostar Selection Paraiso Maya Suites resort is located on a beautiful white sandy beach in Playa Paraíso, between Cancun and Playa del Carmen in the Riviera Maya section of Mexico. This all-suites hotel is surrounded by gardens and Mayan architecture. The lobby bar is a replica of Chichen-Itza pyramid!
Exchange Privileges: Guests may access the services and facilities of the Iberostar Paraiso Lindo, Iberostar Paraiso Beach, Iberostar Paraiso Del Mar, Iberostar Tucan/Quetzal and Iberostar Cozumel (transportation not included - without charge (09:00 to 18:00 hrs*)
Other fees include
- Government of Quintana Roo environmental tax
Check in
3 p.m.
Check out
12 p.m.
Rooms
434
Inclusions
- Daily activities
- Round-trip airport transfers
- Non-motorized water sports
- Intro scuba lessons in the pool
- Online or mobile check in available
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Ceiling fan
- Jetted tub
- Living room
- Sofa
- Sitting or Living Area
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Room service
- Safe
- TV
- DVD
- Balcony or terrace
- 1 king bed, or 2 double beds
- Pool view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Pool view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Ceiling fan
- Jetted tub
- Seating area
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Room service
- Safe
- TV
- DVD
- Balcony or terrace
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Ceiling fan
- Jetted tub
- Living room
- These rooms are situated closer to the beach with a slightly larger room
- Sitting or Living Area
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Room service
- Safe
- TV
- DVD
- Balcony or terrace
- 1 king bed, 2 double beds, and 1 sofa bed
- Garden view
- No more than 6 guests in the room
- 1 king bed, 2 double beds, and 1 sofa bed
- Garden view
- Minimum 2 adults, maximum 6 adults
- Maximum 4 children
- No more than 6 guests in the room
- Bathroom with tub and shower
- Ceiling fan
- Microwave
- Connecting rooms
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Room service
- Safe
- TV
- DVD
- Balcony or terrace
- 1 king bed, 2 double beds, and 1 sofa bed
- Garden view
- No more than 8 guests in the room
- 1 king bed, 2 double beds, and 1 sofa bed
- Garden view
- Minimum 2 adults, maximum 6 adults
- Maximum 6 children
- No more than 8 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Microwave
- Connecting rooms
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Room service
- Safe
- TV
- DVD
- Balcony or terrace
Amenities
Accessibility
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Activities for children and teens
- Child care services available ($)
- Children’s pool
- Playground
- Movie room
Star Camp
Monkey 4-7 years
Dolphin 8-12 years
Eagle 13-17 years
Age ranges
- Children ages: 2 to 16
Bars and entertainment
| Type | Amenities | |
|---|---|---|
| El Buen Puro | Bar, Cigar lounge | |
| Kukulkan | Bar, Lobby bar | |
| Las Rocas | Bar, Swim-up bar | |
| Las Olas Pool Bar | Bar, Pool bar | |
| Coco Snack Bar | Bar, Beach bar | |
| Galaxy Discotheque | Nightclub | Dance floor |
| Corner Sports Bar | Bar, Sports bar |
Check-in and check-out times
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Room
- Throughout the property
Dining
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| El Fogón (Reservations required for dinner) | À la carte | Italian | Breakfast, Dinner, Lunch | Dress code |
| La Pagoda | Buffet | International | Breakfast, Dinner, Lunch | |
| El Tapatío Restaurant | À la carte | Gourmet, Mexican | Breakfast, Dinner, Lunch | Dress code, Reservations required, This restaurant provides both buffet and à la carte dining |
| L'Étoile Restaurant | À la carte | French, Gourmet | Dinner | Dress code |
| La Marina Restaurant | À la carte | International | Breakfast, Dinner | |
| El Rancho Steak House | À la carte | Grill/steak house | Dinner | Dress code |
| La Geisha | À la carte | Asian, Teppenyaki | Dinner | |
| El Museo | À la carte | Gourmet | Dinner | Dress code, Reservations required |
Facilities
- Rooms: 434
Health and wellness
- Fitness centre: on site
- Salon: on site ($)
- Spa: on site ($)
Location
Meal and plan options
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited domestic and premium drinks
Pools and recreation
Pools
- Activity pools: 1
- Adults only pools: 2
- Kids pools: 1
- Outdoor pools: 8
- Lazy river: Included
- Wave pools: Included
Golf
- Golf: on site ($)
- Mini golf: on site
- Putting green: on site
Water sports
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
- Scuba diving: on site ($)
- Snorkeling: on site
- Watersports centre: on site
Other sports
- Aerobics: on site
- Bicycles: on site
- Tennis courts: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Games room: on site
- Banana boat rides available ($)
- Shooting
- Scuba certification available ($)
Shops and services
- Business centre available ($)
- Concierge
- Currency exchange
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Meeting facilities available ($)
- Tour desk
- Wedding facilities available ($)
- News stand available ($)
Beach
Beach
Lobby
Pool
Kids Pool
Cafe
El Rancho
La Marina
El Tapatío
Location
Reviews
Family vacation
Shaf201 (Quarryville, Pennsylvania) on Jul 04, 2022
This was my first time at an Iberostar property. I’ve stayed at other 5 star properties and this one doesn’t live up to that standard in my opinion. First there were some very good things: 1. Pools were clean and spacious 2. Staff was very pleasant and helpful 3. The food at the restaurants and buffets were good- not amazing- but pretty good. 4. The beach area was very nice. They work very hard to keep up with the seaweed. It’s impossible to not have some as it’s constant. But those workers were out consistently and did their best! Some ok things: The rooms were spacious and clean. The only complaint was the shower had a very unpleasant smell. The showers could definitely use an update as there was some leaking from old cracked caulk and that smell was just very off putting. But the housekeeping service did a nice job with cleaning our rooms and re-stocking our fridge. Now the areas that were disappointing: 1. Check-in. The worst check in experience I’ve ever had at one of these resorts. Almost an hour and 1/2. I will spare all the details but it was painful and our rooms weren’t even ready. Plus this resort is HUGE!! Most 5 stars have a person to take you and give a tour of the highlights or at least point you in the right direction of where to find things. Here - that didn’t happen. There is a large map in the front and an app but I didn’t find either to be very helpful. 2. Reservations for meals. What a pain. I tried to make reservations through the app. Turned out my reservation wasn’t put in the system so I was scrambling to make other arrangements for my group of 6. I spent more time having to worry about where to eat, what restaurant was open, making reservations when I should have been having fun ON MY VACATION Overall, my family had a good time here - it’s a little too large and spread out for my personal liking and I just don’t think it matches up to other 5 star resorts. For those reasons I would not return.
Bad bad service , stay away from this hotel
julioyuen (Parkland, Florida) on Jul 04, 2022
Sadly I had couple bad experiences , both of them when I went and try to buy first a tequila shot , Rudy , the bar man , overcharged claiming their published list of prices , were not valid anymore and he could charge whatever he wanted , second bad experience happened when I bought again a bottle of premium tequila and on the checkout they charged for another bottle we never drank , sad to see how an over rated expensive hotel has this lack of control on staff and processes , paying this much for an event with international guests and end up with this , I do not recommend this hotel at all , please stay out of this hotel
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