Overview
The Iberostar Selection Paraiso Maya Suites resort is located on a beautiful white sandy beach in Playa Paraíso, between Cancun and Playa del Carmen in the Riviera Maya section of Mexico. This all-suites hotel is surrounded by gardens and Mayan architecture. The lobby bar is a replica of Chichen-Itza pyramid!
Exchange Privileges: Guests may access the services and facilities of the Iberostar Selection Paraiso Lindo, Iberostar Waves Paraiso Beach, Iberostar Waves Paraiso Del Mar, Iberostar Waves Tucan, Iberostar Waves Quetzal and Iberostar Waves Cozumel (transportation not included - without charge (09:00 to 18:00 hrs*)
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
434
Inclusions
- Daily activities
- Round-trip airport transfers
- Non-motorized water sports
- Intro scuba lessons in the pool
- Online or mobile check in available
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Ceiling fan
- Jetted tub
- Living room
- Sofa
- Sitting or Living Area
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Ceiling fan
- Jetted tub
- Living room
- These rooms are situated closer to the beach with a slightly larger room
- Sitting or Living Area
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
- 1 king bed, and 2 double beds
- Garden view
- No more than 6 guests in the room
- 1 king bed, and 2 double beds
- Garden view
- Minimum 2 adults, maximum 6 adults
- Maximum 4 children
- No more than 6 guests in the room
- Bathroom with tub and shower
- Ceiling fan
- Microwave
- Connecting rooms
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
- 2 double beds, or 1 king bed
- No more than 4 guests in the room
- 2 double beds, or 1 king bed
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Coffee maker
- Mini-bar
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
- 1 king bed, or 2 double beds
- Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Jungle view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
Amenities
Beach
Beach
Lobby
Pool
Kids Pool
Cafe
El Rancho
La Marina
El Tapatío
Location
Reviews
TripAdvisor Traveler Rating
Good, not great.
C C on May 08, 2025
We just came back with our family yesterday, and I must say the experience was good, not spectacular. We are a family of 5 (5 year old, 4 year old, and 1 year old). Pros: * The resort is spectacular - clean and beautiful. Plenty of photo ops everywhere * Unlike others have mentioned, the towel game was not an issue. Our family would eat breakfast around 9 and then went to the pool by 11AM. There was always seating available at every pool we went to, including the lazy river, beach waves, big pool, and kiddie pool spaces. Might have been the time of the year we went or days? (Sun - Wed) * Golf carts & drivers available quickly to get around the resort, making it easier for families with little kids; otherwise, it's a lot of walking from the hotel to restaurants/main areas. The golf carts even took you directly to your hotel building with was a MAJOR PLUS * The shows were thoughtfully put together and a great experience for the family (we went to the dance lessons, fire show, circus, and kid's performance shows where kids were able to get on stage) * Check-in was fast & the resort did not feel overcrowded at any point (we heard from drivers that the tourism is overall down). We didn't feel as though they were short staffed anywhere we went Cons: * Food was extremely mediocre. We went to most restaurants. Buffets had many choices, but most lacked flavor and taste. * Hibachi was not a great experience & food was the worst of all the places. Some other tables had better chefs as we heard laughter and claps, but ours was just there. He didn't do tricks or anything above & beyond like some others. Also super hard to get a reservation. I was denied a reservation initially. My husband (who speaks Spanish) went down to ask again two hours later and was able to get a reservation right away * Lots of seaweed on the beach. * No straws - not even paper ones available * If you don't sign up for Iberostar Club, the mood just totally changes with Concierge (as if they don't want to answer any more questions) * No room service for breakfast * Lack of options for the mini-bar in room (only a few drinks) * They are extremely stingy on towels - we are a family of 5 and asked for an additional 5 towels for the next day (they said they could only give us 3 more). Also, there's a lack of towel shacks at the resort. You must return your towels to the same shack Other items: * They have on-site photographer that we highly recommend over getting someone outside (fee to come in for a guest is $110/day). No fees for the session, just pay $15 per image (also packages available for bundling). You get edited photos back the same day and they are gorgeous * Star Camp for kids (ages 4+). Drop off kids any time between 9AM - 9PM. The facility is indoor/outdoor and lots for kids to do We will probably not come back, but enjoyed our time. If food was better, we would probably be at 5 stars, but with food being such a major part of the all inclusive experience, there was much left to be desired.
Great Family Resort
belaaiii (Branson, Missouri) on May 05, 2025
Staying at the Iberostar Selection Paraiso Maya Suites these past 8 days was an awesome experience with my family. It was a great time to relax with and unwind with the family. There were 3 of us on this trip. The last time we stayed there was in 2024. The food keeps getting better and better at the ala-carte and the buffet. The grounds are well maintained and beautiful. The wildlife is fun to watch and entertaining. I would like to give a special shout out to The following staff members who assisted us on our trip and if you should ever need help and get their assistance, you are in GREAT HANDS, they know what they are doing and will make sure you are taken care of: Angela Ubaldo, Montserrat Spezzia, Emma Matos, Scarlette Vertti, and Pepe Gallardo. Along with these staff members, all the other friendly staff members treat you like family. As one can see this is not your typical resort, this resort treats you like family.
Vacation Offers
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Receive up to $800 in resort coupons with a minimum stay at select all-inclusive Iberostar Hotels & Resorts in Mexico and the Caribbean.
Montego Bay, Riviera Maya, Punta Cana, Puerto Vallarta, Cancun, Cozumel, Puerto Plata
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