All inclusive

Iberostar Selection Paraiso Maya Suites

Riviera Maya 4.5

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Overview

The Iberostar Selection Paraiso Maya Suites resort is located on a beautiful white sandy beach in Playa Paraíso, between Cancun and Playa del Carmen in the Riviera Maya section of Mexico. This all-suites hotel is surrounded by gardens and Mayan architecture. The lobby bar is a replica of Chichen-Itza pyramid!

Added value

Exchange Privileges:  Guests may access the services and facilities of the Iberostar Paraiso Lindo, Iberostar Paraiso Beach, Iberostar Paraiso Del Mar, Iberostar Tucan/Quetzal and Iberostar Cozumel (transportation not included - without charge (09:00 to 18:00 hrs*)

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

434

Rooms

Junior Suite
  • 1 king bed, or 2 double beds
  • Garden view
  • No more than 4 guests in the room
Junior Suite
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Room service
  • Safe
  • TV
  • DVD
  • Balcony or terrace

Junior Suite Pool View
  • 1 king bed, or 2 double beds
  • Pool view
  • No more than 4 guests in the room
Junior Suite Pool View
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Room service
  • Safe
  • TV
  • DVD
  • Balcony or terrace

Junior Suite Superior
  • 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
  • No more than 4 guests in the room
Junior Suite Superior
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Room service
  • Safe
  • TV
  • DVD
  • Balcony or terrace

2 Bedroom Family Junior Suite
  • 1 king bed, 2 double beds, and 1 sofa bed
  • Garden view
  • No more than 6 guests in the room
2 Bedroom Family Junior Suite
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Room service
  • Safe
  • TV
  • DVD
  • Balcony or terrace

2 Bedroom Family Junior Suite Superior
  • 1 king bed, 2 double beds, and 1 sofa bed
  • Garden view
  • No more than 8 guests in the room
2 Bedroom Family Junior Suite Superior
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Room service
  • Safe
  • TV
  • DVD
  • Balcony or terrace

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)
  • Children’s pool
  • Playground
  • Movie room

Star Camp

Monkey 4-7 years

Dolphin 8-12 years

Eagle 13-17 years

 

Open from: 9:30 a.m. to 10:30 a.m.
The age range below will determine the quantity of children during booking.
  • Children ages: 2 to 16
Type Amenities
El Buen Puro Bar, Cigar lounge
Kukulkan Bar, Lobby bar
Las Rocas Bar, Swim-up bar
Las Olas Pool Bar Bar, Pool bar
Coco Snack Bar Bar, Beach bar
Galaxy Discotheque Nightclub Dance floor
Corner Sports Bar Bar, Sports bar
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Room
  • Throughout the property
Type of restaurant Type of cuisine Open for Additional Information
El Fogón (Reservations required for dinner) À la carte Italian Breakfast, Dinner, Lunch Dress code
La Pagoda Buffet International Breakfast, Dinner, Lunch
El Tapatío Restaurant À la carte Gourmet, Mexican Breakfast, Dinner, Lunch Dress code, Reservations required, This restaurant provides both buffet and à la carte dining
L'Étoile Restaurant À la carte French, Gourmet Dinner Dress code
La Marina Restaurant À la carte International Breakfast, Dinner
El Rancho Steak House À la carte Grill/steak house Dinner Dress code
La Geisha À la carte Asian, Teppenyaki Dinner
El Museo À la carte Gourmet Dinner Dress code, Reservations required
  • Rooms: 434
  • Fitness centre: on site
  • Salon: on site ($)
  • Spa: on site ($)
52-984-877-2800
46 km from CUN
  • All-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations required, dress code in effect)
    • Unlimited domestic and premium drinks

Pools

  • Activity pools: 1
  • Adults only pools: 2
  • Kids pools: 1
  • Outdoor pools: 8
  • Lazy river: Included
  • Wave pools: Included

Golf

  • Golf: on site ($)
  • Mini golf: on site
  • Putting green: on site

Water sports

  • Motorized watersports: on site ($)
  • Non-motorized watersports: on site
  • Scuba diving: on site ($)
  • Snorkeling: on site
  • Watersports centre: on site

Other sports

  • Aerobics: on site
  • Bicycles: on site
  • Tennis courts: on site

Other activities

  • Beach activities: on site
  • Daily activities: on site
  • Games room: on site
  • Banana boat rides available ($)
  • Shooting
  • Scuba certification available ($)
  • Business centre available ($)
  • Concierge
  • Currency exchange
  • Dry cleaning available ($)
  • Giftshop available ($)
  • Laundry services available ($)
  • Meeting facilities available ($)
  • Tour desk
  • Wedding facilities available ($)
  • News stand available ($)

Location

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 3 out of 5

Family vacation

Shaf201 (Quarryville, Pennsylvania) on Jul 04, 2022

This was my first time at an Iberostar property. I’ve stayed at other 5 star properties and this one doesn’t live up to that standard in my opinion. First there were some very good things: 1. Pools were clean and spacious 2. Staff was very pleasant and helpful 3. The food at the restaurants and buffets were good- not amazing- but pretty good. 4. The beach area was very nice. They work very hard to keep up with the seaweed. It’s impossible to not have some as it’s constant. But those workers were out consistently and did their best! Some ok things: The rooms were spacious and clean. The only complaint was the shower had a very unpleasant smell. The showers could definitely use an update as there was some leaking from old cracked caulk and that smell was just very off putting. But the housekeeping service did a nice job with cleaning our rooms and re-stocking our fridge. Now the areas that were disappointing: 1. Check-in. The worst check in experience I’ve ever had at one of these resorts. Almost an hour and 1/2. I will spare all the details but it was painful and our rooms weren’t even ready. Plus this resort is HUGE!! Most 5 stars have a person to take you and give a tour of the highlights or at least point you in the right direction of where to find things. Here - that didn’t happen. There is a large map in the front and an app but I didn’t find either to be very helpful. 2. Reservations for meals. What a pain. I tried to make reservations through the app. Turned out my reservation wasn’t put in the system so I was scrambling to make other arrangements for my group of 6. I spent more time having to worry about where to eat, what restaurant was open, making reservations when I should have been having fun ON MY VACATION Overall, my family had a good time here - it’s a little too large and spread out for my personal liking and I just don’t think it matches up to other 5 star resorts. For those reasons I would not return.

TripAdvisor users rated this property 1 out of 5

Bad bad service , stay away from this hotel

julioyuen (Parkland, Florida) on Jul 04, 2022

Sadly I had couple bad experiences , both of them when I went and try to buy first a tequila shot , Rudy , the bar man , overcharged claiming their published list of prices , were not valid anymore and he could charge whatever he wanted , second bad experience happened when I bought again a bottle of premium tequila and on the checkout they charged for another bottle we never drank , sad to see how an over rated expensive hotel has this lack of control on staff and processes , paying this much for an event with international guests and end up with this , I do not recommend this hotel at all , please stay out of this hotel

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