All inclusive

Playacar Palace

Riviera Maya 5.0

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Overview

Located steps away from the laidback charms of Playa del Carmen, Playacar Palace indulge a range of desires for you who wants it all. It is in this exceptional environment where you will be able to discover the true heart of the Riviera Maya, populated thousands of years ago by civilizations whose remains still remind us of its uniqueness. Rejoice at this modern retreat! Exchange privileges at select Palace Resorts.

This intimate and luxurious resort, located in the Riviera Maya, is set in the exclusive Playacar Hotel Zone in the heart of Playa del Carmen. It features 201 beautifully appointed rooms, all with double Jacuzzi, 24 hour room service, excellent dining services, a beautiful pool with a swim up bar, and exquisite bars and lounges with views to the stunning Caribbean Sea and Cozumel Island. 

Added value

Stay at 1, Play at 4 - Guests have access to the services and amenities of select sister resorts including Beach Palace, Moon Palace Cancun, Playacar Palace and Sun Palace. Transportation to sister properties

not included, please see hotel front desk for complete details.

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

201

Rooms

Superior Deluxe Partial Ocean View
  • 1 king bed, or 2 double beds
  • Partial ocean view
  • No more than 4 guests in the room
Superior Deluxe Partial Ocean View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Turndown service
  • TV
  • Flat iron
  • Chi bath amenities

Superior Deluxe Ocean View
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Superior Deluxe Ocean View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Turndown service
  • TV
  • Flat iron
  • Chi bath amenities

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

Play Room

Located steps away from the laidback charms of Playa del Carmen, Playacar Palace indulge a range of desires for you who wants it all.
Age range: 4 to 12
The age range below will determine the quantity of children during booking.
  • Children ages: 4 to 17
Type Amenities
Cielo Bar, Lobby bar
Aqua Bar Bar, Pool bar
Luna Lounge Bar, Lounge
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room
Type of restaurant Type of cuisine Open for Additional Information
Cafe Del Mar Buffet International Breakfast, Dinner, Lunch Dress code
Bocelli À la carte Italian Dinner Dress code
Momo À la carte Asian, Sushi, Teppanyaki (Reservations required) Dinner Dress code
Lahna À la carte Gourmet Dinner Dress code, Reservations required
  • Rooms: 201
  • Fitness centre: on site
  • Salon: on site ($)
  • Spa: on site ($)
Fraccionamiento Playacar "Phase 1"
Bahia del Espiritu Santo
Playa del Carmen, Mexico 77710
011-52-984-873-4960
58 km from CUN
  • All-inclusive: Included
    • All meals plus snacks
    • Unlimited international and domestic drinks

Pools

  • Outdoor pools: 1

Other sports

  • Tennis courts: on site

Other activities

  • Daily activities: on site
  • Games room: on site
  • Solarium
  • ATM
  • Concierge
  • Currency exchange
  • Dry cleaning available ($)
  • Giftshop
  • Laundry services available ($)
  • Medical services available ($)
  • Parking
  • Tour desk
  • Valet parking
  • Wedding facilities available ($)
  • Taxi/transportation services available ($)
  • Car rental desk available ($)

Location

Address
Fraccionamiento Playacar "Phase 1", Bahia del Espiritu Santo, Playa del Carmen, 77710, Mexico
58 km from CUN airport

Reviews

TripAdvisor Traveler Rating

5.0 Excellent

  • Cleanliness 5.0
  • Location 5.0
  • Rooms 5.0
  • Service 5.0
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

Great family place to stay!

Tim A (New Mexico) on Jun 26, 2022

Fantastic place to stay with the family! Safe, close to shopping, great food, swim up bar and a lot of fun! We went with another family and had a great time. We will definitely stay again next time we go to Playa Del Carmen!

TripAdvisor users rated this property 5 out of 5

Pampered Vacation

vaughnaa2015 (Edmond, Oklahoma) on Jun 25, 2022

My husband and I booked the Governor Suite. It was beautiful and perfect for us. The air conditioner was freezing cold and wouldn’t shut off or adjust but maintenance came within 30 minutes to fix it. The food was of good quality and service was fast and efficient. Andrea and Nacho, the pool concierges were very attentive to our needs everyday. Silvia at the pool was an excellent server. Marianna our diamond concierge was excellent and very personable. Flavia at the spa was a great masseuse. Mercedes gave me the best facial I have ever had. It was called Diamond Energy. Daniel at Bocelli’s helped us to pick out a great wine for dinner. Domingo was our Shabu shabu server and did an excellent job, if you haven’t tried it, do so. Jonathan was our chef for the teppanyaki and we were the only couple at 6:00. Private show and dinner was really good and not so long and drawn out like normal. The 10 course dinner at Lahana was not to my liking but the presentation was awesome and I am sure if you like the authentic Mexican it was very good. Overall the resort was clean and the employees in the lobby were very friendly. Even though the resort was full it didn’t seem that way for dinner or at the pool.

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