Overview
Located steps away from the laidback charms of Playa del Carmen, Playacar Palace indulge a range of desires for you who wants it all. It is in this exceptional environment where you will be able to discover the true heart of the Riviera Maya, populated thousands of years ago by civilizations whose remains still remind us of its uniqueness. Rejoice at this modern retreat! Exchange privileges at select Palace Resorts.
This intimate and luxurious resort, located in the Riviera Maya, is set in the exclusive Playacar Hotel Zone in the heart of Playa del Carmen. It features 201 beautifully appointed rooms, all with double Jacuzzi, 24 hour room service, excellent dining services, a beautiful pool with a swim up bar, and exquisite bars and lounges with views to the stunning Caribbean Sea and Cozumel Island.
Stay at 1, Play at 4 - Guests have access to the services and amenities of select sister resorts including Beach Palace, Moon Palace Cancun, Playacar Palace and Sun Palace. Transportation to sister properties
not included, please see hotel front desk for complete details.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
201
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Partial ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Partial ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Jetted tub
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Safe
- Turndown service
- TV
- Flat iron
- Chi bath amenities
Amenities
Pool Aerial
Pool
Swim Up Bar
Spa
Fitness Centre
Kids Club
Luna Lounge
Terrazza
MO-MO-NO-HA-NA
Location
Reviews
TripAdvisor Traveler Rating
Relaxing and delicious!
Samantha G (United States) on Sep 22, 2024
We just went to Playacar for our 1 year anniversary and it did not disappoint. We wanted to find a place that was on the more quiet side and allowed us to relax as much as we could. The location of the beach to the pool was amazing! It was nice to be able to set our stuff in one location and go back and forth from ocean to pool as we pleased. The bars and restaurants were all excellent. We went to the pool bar, buffet, Momo (Asian), Mia Madre (Latin American), and ordered a lot of room service. All had excellent quality food and drinks as well as impeccable service. Ricardo at the pool bar was our #1 guy! Always there for anything we needed. On our second day, he was assigned a different section and still came up to make sure we were okay throughout the day. The hotel was small enough to be intimate and big enough not to feel bothered by the 2 weddings they had going on. Although large resorts are always fun, this was the peaceful calmness we were looking for. I do think we got lucky with the time of year, as it would feel very crowded if they were sold out completely. Overall great place and would go back!
A wonderful week
Sara09_13 (annapolis, maryland) on Sep 19, 2024
We spent a week and had a lovely time! Our two Diamond Concierges, Ivan and Dalia, were wonderful from prior to arrival and throughout the week! Dalia also went out of her way to help my husband find a medication he needed. Dalia and Ivan did an amazing job helping me surprise and coordinate a retirement celebration for my husband with decorations in the room and a special dinner in Trattoria with a very unique desert. Veronica was extremely helpful with coordinating our plans and my husband’s excursion. Our pool concierge, Aaron and Ignacio, were the best, hard working and attentive to all our needs! They were truly wonderful! Daniel, the restaurant manager, Chef Nayeli, servers Ivan, Jesus, and Kevin were all wonderful! In the buffet, Yesenia and Manuella took care of all our breakfast and lunch needs! They were great! We also met Amayali Cruz Lopez, the Residence Manager, and she was so kind and lovely!
Vacation Offers
-
Kids and teens aged 0-17 stay, play and eat free at select all-inclusive Palace Resorts in Mexico and Jamaica.
Riviera Maya, Cancun, Cozumel, Ocho Rios - Runaway Bay, Montego Bay
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