Overview
Located steps away from the laidback charms of Playa del Carmen, Playacar Palace indulge a range of desires for you who wants it all. It is in this exceptional environment where you will be able to discover the true heart of the Riviera Maya, populated thousands of years ago by civilizations whose remains still remind us of its uniqueness. Rejoice at this modern retreat! Exchange privileges at select Palace Resorts.
This intimate and luxurious resort, located in the Riviera Maya, is set in the exclusive Playacar Hotel Zone in the heart of Playa del Carmen. It features 201 beautifully appointed rooms, all with double Jacuzzi, 24 hour room service, excellent dining services, a beautiful pool with a swim up bar, and exquisite bars and lounges with views to the stunning Caribbean Sea and Cozumel Island.
Stay at 1, Play at 4 - Guests have access to the services and amenities of select sister resorts including Beach Palace, Moon Palace Cancun, Playacar Palace and Sun Palace. Transportation to sister properties
not included, please see hotel front desk for complete details.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
201
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Partial ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Partial ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Jetted tub
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Safe
- Turndown service
- TV
- Flat iron
- Chi bath amenities
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Safe
- Turndown service
- TV
- Flat iron
- Chi bath amenities
Amenities
Pool Aerial
Pool
Swim Up Bar
Spa
Fitness Centre
Kids Club
Luna Lounge
Terrazza
MO-MO-NO-HA-NA
Location
Reviews
Not crowded which made relaxing better
ROBinsonI8375 on Sep 16, 2023
Great time great staff. In the shuttle ride to hotel 2 other families were in the shuttle and had both been to the hotel before so I knew I had made the right choice on where to spend 7 days! Short walk to 5th Ave
Amazing Vacation
Laureen0821 (Attleboro, Massachusetts) on Sep 14, 2023
I don't know where to begin...it was just magical as soon as we arrived. Check-in was a breeze, but we were a little early, so we grabbed a bite a Cafe Del Mar. DEE-LISH, and a great variety. Now off to our beautiful walk-out suite. Maria kept it clean and immaculate every day, complete with turndown service and some yummy chocolates. We had room service twice..quick service..food was great and HOT..! When we had breakfast at the buffet, Julian always greeted us with a smile, and we were seated very quickly. Israel, Roberto, Alexander and Jaime always made sure we had plenty of coffee, juices or water to start our day. Most days were at the pool. Rodrigo provided us with amazing service, along with Perla, Sylvia and Carlos. Gerson, Daniel and Eric kept us entertained all day long. Their energy is contagious, it was always a fun day with each and everyone one of them. Aaron and Ignacio set up our umbrellas and provided us with towels. They were constantly checking on us, moving the umbrellas so we weren't in the blazing sun. The pool area was immaculate. Ate at the snack bar, and the food was yummy..and great service. Again, very clean and well-kept. Dinner we tried the teppanyaki at Momo. Easy to get a reservation...food was amazing...service was fantastic. Our favorite restaurant was Madre Mia. Karla greeted us and sat us very quickly. We were also greeted by Herlin...very warm and welcoming. Alfredo was very knowledgeable about the menu (this was our first time here), and explained in detail all our choices. Angela, Arturo and Fernando were also there to make our dinner experience just fabulous..and it was delicious..! I complimented the kitchen staff on the way out ( Santos, Tonanzi, Cesar and Jesus) and they were all so charming. The service you get from this staff is just incredibel. They treat you like family, always anticipating what you will need. The grounds are immaculate..the beach was gorgeous (very little seaweed). We stayed in a walkout..beautiful, peaceful and quiet. We met many wonderful guests...and many amazing staff. We will be back for sure. Special thanks to our dear pool server..Rodrigo. He could not have done any more then to make our pools days just perfect. His service was incredible, and his personality was contagious...always with a smile and a warm greeting. He went above and beyond to make sure we had a perfect day..everyday. He is amazing. Even our airport transfers were great. Two of us arriving at different times...different terminal..but they managed to pick up and drop off together. Thank you for making this a vacation of a lifetime.. Until next time Playacar Palace....
Vacation Offers
-
Kids and teens aged 4-17 stay, play and eat free at select all-inclusive Palace Resorts in Mexico and Jamaica.
Riviera Maya, Cancun, Cozumel, Ocho Rios - Runaway Bay, Montego Bay
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