Overview
Located steps away from the laidback charms of Playa del Carmen, Playacar Palace indulge a range of desires for you who wants it all. It is in this exceptional environment where you will be able to discover the true heart of the Riviera Maya, populated thousands of years ago by civilizations whose remains still remind us of its uniqueness. Rejoice at this modern retreat! Exchange privileges at select Palace Resorts.
This intimate and luxurious resort, located in the Riviera Maya, is set in the exclusive Playacar Hotel Zone in the heart of Playa del Carmen. It features 201 beautifully appointed rooms, all with double Jacuzzi, 24 hour room service, excellent dining services, a beautiful pool with a swim up bar, and exquisite bars and lounges with views to the stunning Caribbean Sea and Cozumel Island.
Stay at 1, Play at 4 - Guests have access to the services and amenities of select sister resorts including Beach Palace, Moon Palace Cancun, Playacar Palace and Sun Palace. Transportation to sister properties
not included, please see hotel front desk for complete details.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
201
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Partial ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Partial ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Jetted tub
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Safe
- Turndown service
- TV
- Flat iron
- Chi bath amenities
Amenities
Pool Aerial
Pool
Swim Up Bar
Spa
Fitness Centre
Kids Club
Luna Lounge
Terrazza
MO-MO-NO-HA-NA
Location
Reviews
TripAdvisor Traveler Rating
OK VACAY - BUT NOT UP TO "PALACE" EXPECTATIONS
Stew S (New Orleans, Louisiana) on Jul 19, 2024
Sorry - not much more than average relative to other Palace properties. Food and restaurants OK - wait-staff very good - pool folks GOOD - Diamond Concierge knocked himself out working for our vacay experience. Diamond level room so-so - clean and comfy but not special. Beach horrible - not even attempts to clean it. Lobby disaster !!!! Prices at Gift Shop 3-4 times what was very easily available in town 10 minute walk - RIP OFF- RIP OFF -- SHAME ON THEM!! OVER-ALL AVERGE -- NOT A BAD STAY BUT OVERALL DISAPPOINTING.
Exceptional Service
918yvetten on Jul 05, 2024
Our original plans were to stay at Cozumel Palace but our stay changed when Hurricane Beryl was forecasted to hit the Yucatán Peninsula. Once we arrived at Playacar, the entire staff made our stay welcoming. They were all so nice and helped us with all our needs. They did a fantastic job with juggling the issues related to the hurricane and kept the hotel guests informed with all weather related issues. Definitely worth the stay!
Vacation Offers
-
Kids and teens aged 0-17 stay, play and eat free at select all-inclusive Palace Resorts in Mexico and Jamaica.
Riviera Maya, Cancun, Cozumel, Ocho Rios - Runaway Bay, Montego Bay
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