Playacar Palace reviews
TripAdvisor Traveler Rating
3225 TripAdvisor reviews
Family Pool time
Krista M on Jul 24, 2026
Hotel - rooms were clean and well kept. The pool is cool most days. It gets warm as the day gets warm, but unlike other places it seems like they put cold water in which is key. Other resorts are bath warm. The staff was amazing, so kind, and helpful. PERLA took care of us at the pool while the kids played in the Play room. Odette and Yareley did an amazing job taking care of our kids ages 4 and 9. They kept them busy and they never wanted to leave, coloring, games, tattoos, face paint, air hockey, amazing! Momo has better food, the buffet was acceptable, room service pretty quick and good. The beach is closed right now, so don't come if you want beach time. You can walk to a shopping area, so dont buy anything from the hotel store. Happy travels.
Playacar vacation
Carter C on Jul 24, 2026
We absolutely love this resort and staff. They are like family to us We love Silvia, Ignacio, Eder and Elvia and all of the other staff.
The only computer was the seaweed and smell
Karyn W (Indianapolis, Indiana) on Jul 23, 2026
Best service ever Yesenia Israel ???? Elvis Hostess Ana Yesenia Chef Alberto Aldo Moises Manager Paola We enjoy all of these people and service was always 100 ?????????? the service was excellent
Amazing
NovaCore B on Jul 23, 2026
my experience was great, and made friend with some of the waiters. Israel was very good to me and my family.
Javonne Johnson
Javonne J on Jul 22, 2026
Roberto, Israel, David and Aldo 1 are amazing they made me feel so at home and welcome. I would totally come back they were sooooooo nice and pleasant the food was absolutely amazing and delicious.