Playacar Palace reviews
3114 TripAdvisor reviews
Always exceptional service, not my first time or last
jeffrey t on Mar 28, 2026
The staff at Playacar continue to provide exceptional service. Starting with the Concierge service (Dahlia, Ivan,Vernoica). If you desire a massage ask for Adriana or Lilia in addition Jhonathon was very attentive as my valet. The pool concierge service (Nacho, Silveria, Danielia, Perla, Ignacio and Marvin. The food is always exceptional and service (Roberto, Noemi, Yesenia). Housekeeping (Ahomian and Francisco) beverage provider. Elvira at the front, Deicer and Miguel servers at the Italian and Madriamea. Thank you all
Amazing and want to come back next year
Jace M on Mar 26, 2026
Silvia,Olivia,Ebner,Eliseo,Valentine, Leticia,Jorge, were all great and my favourite and made it super fun to stay and they helped me allot by teaching me some Spanish, drink chooses and great food. Favourite place I’ve stayed at out of all 4.????
Canadians love the place!
Craig M on Mar 26, 2026
Our trip was incredible…staff so amazing! Abner and Olivia in the Japanese restaurant were always amazing. Francisco always kept our room fridge topped up! Thank you sir! Also want to mention Eliseo also was exceptional on the grill at lunchtime! This staff made all feel less like guest, more like friends. Thank you all!
10 out of 10!
Alicia M on Mar 26, 2026
We had great experience with all the staff in the buffet especially Alfredo, Roberto, Manuela and Santiago! The pool staff and Silvia were amazing and Leticia did a great job taking care of us each night in the lobby bar. We will definitely be back!
Special dinner presented by the amazing staff
Emilio A on Mar 25, 2026
I had an amazing experience here at PlayaCar Palace. Everyone was exceptional. The service is like no other. Special thanks to the staffs who prepared all our meals with exceptional detail. Thank you to Alejandra, Guillermo, Brayan, Sotero, Chef Arturo, Chef Edwin, Enrique, and Cafe de Mar Cenas!