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Overview
Pure white sands, crystal-clear waters and warm tropical breezes promise a perfect paradise at Secrets Akumal. Situated on the coast of the Yucatan Peninsula and just a one hour drive from Cancun International Airport, this haven is located on one of the most pristine beaches in Mexico. This adults-only escape is close to the area's most unique sites including an authentic Mayan village and the world's largest underground river. A whole new world awaits at the all-new Secrets Akumal Riviera Maya.
Other fees include
- Government of Quintana Roo environmental tax
Check in
3 p.m.
Check out
12 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly entertainment
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Tropical
- 1 king bed, or 2 double beds
- Tropical
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Coffee maker
- Concierge service
- Jetted tub
- Lit make-up mirror
- Mini-bar
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- Slippers
- TV
- 1 king bed, or 2 double beds
- Partial Ocean View
- 1 king bed, or 2 double beds
- Partial Ocean View
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Jetted tub
- Lit make-up mirror
- Mini-bar
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- Slippers
- TV
- 1 king bed
- Tropical
- 1 king bed
- Tropical
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Jetted tub
- Lit make-up mirror
- Mini-bar
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- Slippers
- TV
- 1 king bed
- Tropical
- 1 king bed
- Tropical
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Jetted tub
- Lit make-up mirror
- Mini-bar
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Upgraded amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- Slippers
- TV
Preferred Club benefits include:
- Private Preferred Lounge
- Preferred Status and Amenities
- Concierge service
- Daily continental breakfast service in the lounge
- Afternoon hot and cold hors d'oeuvres
- Exquisite desserts and fine liquors in the lounge
- Free internet access in suite
- Free computer access in Preferred Lounge
- Upgraded mini bar service
- Upgraded bath amenities
- 1 king bed
- Ocean view
- 1 king bed
- Ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Jetted tub
- Lit make-up mirror
- Mini-bar
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Upgraded amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- Slippers
- TV
Preferred Club benefits include:
- Private Preferred Lounge
- Preferred Status and Amenities
- Concierge service
- Daily continental breakfast service in the lounge
- Afternoon hot and cold hors d'oeuvres
- Exquisite desserts and fine liquors in the lounge
- Free internet access in suite
- Free computer access in Preferred Lounge
- Upgraded mini bar service
- Upgraded bath amenities
- 1 king bed
- Tropical
- 1 king bed
- Tropical
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Jetted tub
- Lit make-up mirror
- Mini-bar
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Upgraded amenities
- In-room tablet
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- Slippers
- TV
Preferred Club benefits include:
- Private Preferred Lounge
- Preferred Status and Amenities
- Concierge service
- Daily continental breakfast service in the lounge
- Afternoon hot and cold hors d'oeuvres
- Exquisite desserts and fine liquors in the lounge
- Free internet access in suite
- Free computer access in Preferred Lounge
- Upgraded mini bar service
- Upgraded bath amenities
Amenities
Accessibility
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Age ranges
- Adults only
Bars and entertainment
| Type | Amenities | |
|---|---|---|
| Rendezvous | Bar, Lobby bar | Live music |
| Manatees | Bar, Swim-up bar | Open air |
| Barracuda | Bar, Beach bar | Open air |
| Sugar Reef | Bar, Pool bar | Open air |
| Showtime Bar | Bar | |
| Desires Music Lounge | Nightclub | Dance floor, Live DJs |
| Half Time Bar | Bar, Sports bar | Open air |
Check-in and check-out times
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Lobby
- Room
Dining
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Market Café | Buffet | Caribbean | Breakfast, Lunch | Dress code |
| El Patio | À la carte | Mexican | Dinner | Dress code |
| Himitsu | À la carte | Asian | Dinner | Dress code |
| Portofino | À la carte | Italian | Dinner | Dress code |
| Bordeaux | À la carte | French | Dinner | Dress code |
| Seaside Grill | À la carte | Grill/steak house | Dinner, Lunch | Dress code |
| Oceana | À la carte | Seafood | Dinner | Dress code |
| Coco Café | Café | Coffee and Pastries | Snacks | |
| Barefoot Grill | Buffet | Grill | Lunch, Snacks |
Facilities
- Suites: 434
- Built in: 2015
Health and wellness
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
- Water circuit available ($)
Location
- Beach front
Meal and plan options
- 24 hour all-inclusive: Included
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations not required, dress code in effect)
- Unlimited domestic and premium drinks
Sip, Savor and See Promotion
Guests can Sip, Savor and See at nearby participating resorts from 6 p.m. to 1 a.m. every evening. Reservations must be made through the Resort concierge in advance. Restrictions apply. Visit www.amresorts.com/sip-savor-see for details.
Pets
- Pets allowed available ($)
AMResorts® will now be welcoming small dogs (22lbs. / 10 kg or less) at all Zoëtry® Wellness & Spa Resorts, Secrets®, Breathless®, Dreams® and Now® Resorts & Spas. Please contact WestJet Vacations for details, restrictions and additional fees 1-877-737-7001.
Pools and recreation
Pools
- Jetted pools: 2
- Outdoor pools: 3
- Cabanas available ($)
Water sports
- Snorkeling: on site
- Watersports centre: on site
Other sports
- Aerobics: on site
- Bicycles: on site
- Tennis courts: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Nightly entertainment: on site
- Cocktail classes
- Ping pong
- Archery
- Yoga
- Dance Lessons
- Football
- Beach Volleyball
Shops and services
- 24 hour front desk
- ATM
- Baggage check
- Concierge
- Currency exchange
- Dry cleaning available ($)
- Giftshop available ($)
- Grocery items available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Multilingual staff
- Parking
- Photo shop available ($)
- Shopping onsite available ($)
- Tour desk
- Valet parking
- Wedding facilities available ($)
Hotel Aerial
Resort Exterior
Lobby
Lobby Terrace
Rendezvous Lobby Bar Terrace
Pool Area
Infinity pool
Jacuzzi
Pool
Daybeds on the beach
Courtyard View
Portofino
Oceana
Seaside Grill
The Wine Cellar
Desires Music Lounge
Market Café
Halftime Bar
Coco Café
Sugar Reef Beach Bar
Barefoot Grill
El Patio
Barracuda Beach Bar
Bordeaux
Himitsu
Desires
Lounge at Central Plaza
Exterior
Spa Hydrotherapy Circuit
Couples Massage
Fitness Centre
Wedding Facilities
Location
Reviews
Buyer beware
Melissa L (Brooklyn, New York) on Sep 20, 2021
The staff are very slow. No ac in the preferred club room after 9pm. It’s now 11pm and. The maintenance guy is nowhere to be found to fix the air conditioner we. Management is unwilling to switch my room. No hot water in the rain shower. For the price I would expect so much more then this, at least a working air conditioner in September. Also the food at the Mexican restaurant is inedible. I’ve been to other less expensive hotels in the area that were much more accommodating. Would not come back.
Paradise!!
erinmcgibbon (Lehi, Utah) on Sep 19, 2021
We love Secrets Akumal! We have been to the Riviera Maya every year for almost 10 years. We have always bounced around to the different resorts and love them all but in 2020 we had our first experience at Secrets Akumal and had to return for 2021. It was our first time ever to go to the same resort back to back. We love the ocean where the resort is located. We bring our snorkel gear and spend so much time in the ocean! The coral reefs are breathtaking and we have spotted more sea life then I could name! We saw sea turtles and stingrays, hundreds of fish, sea urchins… You name it! The water is crystal clear and it is truly unbelievable! We always rent a cabana and have the very best service! Esteban, Eric AND Erik were so helpful and kept bringing all the drinks and food we could ever hope for! We tried all the restaurants and loved them all! Oscar was the best server at the Italian restaurant. Mario was so helpful at the Oceana, Ayram did an incredible job at the Himitsu and lunch at the Seaside with Alberto was delicious- especially the fish tacos! Every morning we went to breakfast at the all you can eat place and Consuelo was always there to greet us with a smile. We stayed for less than a week and yet she knew us by name and always treated us with kindness like she was happy to see us there. The rooms are beautiful and well taken care of and the entertainment was always fun! The grounds are kept immaculately and it truly is a little spot of heaven on earth! I would highly recommend this resort to anyone wanting a beautiful and peaceful getaway!
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