Secrets Akumal Riviera Maya
Riviera Maya 5.0
Overview
Pure white sands, crystal-clear waters and warm tropical breezes promise a perfect paradise at Secrets Akumal. Situated on the coast of the Yucatan Peninsula and just a one hour drive from Cancun International Airport, this haven is located on one of the most pristine beaches in Mexico. This adults-only escape is close to the area's most unique sites including an authentic Mayan village and the world's largest underground river. A whole new world awaits at the all-new Secrets Akumal Riviera Maya.
*This hotel is available from both Cancún International Airport and Tulum International Airport.*
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly entertainment
- All taxes
Rooms
- 1 king bed, or 2 double beds
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- Slippers
- TV
- 1 king bed, or 2 double beds
- Tropical
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Tropical
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Coffee maker
- Concierge service
- Jetted tub
- Lit make-up mirror
- Mini-bar
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- Slippers
- TV
- 1 king bed
- Partial ocean view
- No more than 2 guests in the room
- 1 king bed
- Partial ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Jetted tub
- Lit make-up mirror
- Mini-bar
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- Slippers
- TV
- 1 king bed
- Tropical
- No more than 2 guests in the room
- 1 king bed
- Tropical
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Jetted tub
- Lit make-up mirror
- Mini-bar
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- Slippers
- TV
- 1 king bed
- Tropical
- No more than 2 guests in the room
- 1 king bed
- Tropical
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Jetted tub
- Lit make-up mirror
- Mini-bar
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Upgraded amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- Slippers
- TV
Preferred Club benefits include:
- Private Preferred Lounge
- Preferred Status and Amenities
- Concierge service
- Daily continental breakfast service in the lounge
- Afternoon hot and cold hors d'oeuvres
- Exquisite desserts and fine liquors in the lounge
- Free internet access in suite
- Free computer access in Preferred Lounge
- Upgraded mini bar service
- Upgraded bath amenities
- Complimentary access to the hydrotherapy circuit at the Spa once per stay
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Jetted tub
- Lit make-up mirror
- Mini-bar
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Upgraded amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- Slippers
- TV
Preferred Club benefits include:
- Private Preferred Lounge
- Preferred Status and Amenities
- Concierge service
- Daily continental breakfast service in the lounge
- Afternoon hot and cold hors d'oeuvres
- Exquisite desserts and fine liquors in the lounge
- Free internet access in suite
- Free computer access in Preferred Lounge
- Upgraded mini bar service
- Upgraded bath amenities
- Complimentary access to the hydrotherapy circuit at the Spa once per stay
- 1 king bed
- No more than 2 guests in the room
- 1 king bed
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Bathroom with tub and shower
- Ceiling fan
- Pillow menu
- Pillow top mattress
- Smoke-free
- Upgraded amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- Slippers
- TV
Preferred Club benefits include:
- Private Preferred Lounge
- Preferred Status and Amenities
- Concierge service
- Daily continental breakfast service in the lounge
- Afternoon hot and cold hors d'oeuvres
- Exquisite desserts and fine liquors in the lounge
- Free internet access in suite
- Free computer access in Preferred Lounge
- Upgraded mini bar service
- Upgraded bath amenities
- Complimentary access to the hydrotherapy circuit at the Spa once per stay
- 1 king bed
- Tropical
- No more than 2 guests in the room
- 1 king bed
- Tropical
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Jetted tub
- Lit make-up mirror
- Mini-bar
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Upgraded amenities
- In-room tablet
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- Slippers
- TV
Preferred Club benefits include:
- Private Preferred Lounge
- Preferred Status and Amenities
- Concierge service
- Daily continental breakfast service in the lounge
- Afternoon hot and cold hors d'oeuvres
- Exquisite desserts and fine liquors in the lounge
- Free internet access in suite
- Free computer access in Preferred Lounge
- Upgraded mini bar service
- Upgraded bath amenities
- Complimentary access to the hydrotherapy circuit at the Spa once per stay
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Jetted tub
- Lit make-up mirror
- Mini-bar
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- Slippers
- TV
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Adults only
Type | Amenities | |
---|---|---|
Rendezvous | Bar, Lobby bar | Live music |
Manatees | Bar, Swim-up bar | Open air |
Barracuda | Bar, Beach bar | Open air |
Sugar Reef | Bar, Pool bar | Open air |
Showtime Bar | Bar | |
Desires Music Lounge | Nightclub | Dance floor, Live DJs |
Half Time Bar | Bar, Sports bar | Open air |
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Room
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Market Café | Buffet | Caribbean | Breakfast | Dress code |
El Patio | À la carte | Mexican | Dinner | Dress code |
Himitsu | À la carte | Asian | Dinner | Dress code |
Portofino | À la carte | Italian | Dinner | Dress code |
Bordeaux | À la carte | French | Dinner | Dress code |
Seaside Grill | À la carte | Grill/steak house | Lunch | Dress code |
Oceana | À la carte | Seafood | Dinner | Dress code |
Coco Café | Café | Coffee and Pastries | Snacks | |
Barefoot Grill | Buffet | Grill | Lunch, Snacks |
- Suites: 434
- Built in: 2015
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
- Water circuit available ($)
- Beach front
- 24 hour all-inclusive: Included
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations not required, dress code in effect)
- Unlimited domestic and premium drinks
Sip, Savor and See Promotion
Guests can Sip, Savor and See at nearby participating resorts from 6 p.m. to 1 a.m. every evening. Reservations must be made through the Resort concierge in advance. Restrictions apply. Visit www.hyattinclusivecollection.com/en/special-offers/sip-savor-see/ for details.
- Pets allowed available ($)
AMResorts® will now be welcoming small dogs (22lbs. / 10 kg or less) at all Zoëtry® Wellness & Spa Resorts, Secrets®, Breathless®, Dreams® and Now® Resorts & Spas. Please contact WestJet Vacations for details, restrictions and additional fees 1-877-737-7001.
Pools
- Jetted pools: 2
- Outdoor pools: 3
- Cabanas available ($)
Water sports
- Snorkeling: on site
- Watersports centre: on site
Other sports
- Aerobics: on site
- Bicycles: on site
- Tennis courts: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Nightly entertainment: on site
- Cocktail classes
- Ping pong
- Archery
- Yoga
- Dance Lessons
- Football
- Beach Volleyball
- Crossfit
- Macrame
- Mixology lessons
- Pickleball
- Tequilla tasting
- 24 hour front desk
- ATM
- Baggage check
- Concierge
- Currency exchange
- Dry cleaning available ($)
- Giftshop available ($)
- Grocery items available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Multilingual staff
- Parking
- Photo shop available ($)
- Shopping onsite available ($)
- Tour desk
- Valet parking
- Wedding facilities available ($)
Hotel Aerial
Resort Exterior
Lobby
Lobby Terrace
Rendezvous Lobby Bar Terrace
Pool Area
Infinity pool
Jacuzzi
Pool
Daybeds on the beach
Courtyard View
Portofino
Oceana
Seaside Grill
The Wine Cellar
Desires Music Lounge
Market Café
Halftime Bar
Coco Café
Sugar Reef Beach Bar
Barefoot Grill
El Patio
Barracuda Beach Bar
Bordeaux
Himitsu
Desires
Lounge at Central Plaza
Exterior
Spa Hydrotherapy Circuit
Couples Massage
Fitness Centre
Wedding Facilities
Location
Reviews
TripAdvisor Traveler Rating
5.0 Excellent
-
Cleanliness 5.0
-
Location 5.0
-
Rooms 5.0
-
Service 5.0
-
Value 4.5
The Best Honeymoon at Secrets Akumal
amy c on Jan 11, 2025
My husband and I celebrated our honeymoon at Secrets Akumal and we had the best holiday of our lives! Everything was perfect from the moment we arrived. The rooms were very spacious and lovely, kept topped up with drinks and snacks each day with lovely facilities. Each hotel room building on the resort has a dedicated concierge who are so welcoming and happy to answer any questions, keeping in touch with you each day to send you the daily resort schedule. Huge thanks to Sergio who was our concierge for our stay! The activities included at the resort each day were fantastic - we highly recommend the sashimi class & wine tasting for the food based ones, and then the bike tour and kayak tour for the sporty ones (but make sure you turn up early to these as it is first come first served and they are very popular!). The salsa class and archery were also so much fun. Huge shoutout to the activities team - Rene, Abraham, Carlos, Gabriel, Isabella, thank you for helping make our holiday so memorable, we loved doing the activities and chatting with you every day. The food and drink selection was amazing. I am gluten free so this was important for us and the whole resort had things labelled and the waiters were really helpful and each restaurant had great options. Our favourite restaurant in the evening was Himitsu (Asian restaurant) - we went there four times during our stay! Daniel who served us on our first visit was super helpful. We also recommend booking the Teppenyaki experience at Himitsu, that was great! The breakfast buffet at Market Cafe was excellent with a lovely selection of savoury and sweet. Every morning we were greeted and served by Otoneil who went above and beyond to make sure we were looked after, we felt so welcomed and were very sad to say goodbye on our final breakfast! El Patio was also a great dinner restaurant serving a range of Mexican foods. The drinks and cocktails overall were fantastic too, nothing was too much to ask for. The range of evening entertainment was fantastic, we went almost every night. Our highlights were the Rock Show, Silent Discos, Delyria Cabaret style show and the Voice Akumal. Desires night club was also great where one evening we did Karaoke, it was so fun! I highly recommend going to these shows during your visit. Other evening bits included a Mexican market set up on the resort with lots of different vendors which was very fun to explore. All three pools were lovely, we only discovered the quiet pool towards the end of our stay and loved it so we definitely recommend trying this out! Osuna stood out in terms of his service and looking after us around the pool, thank you so much, as well as Miguel. Overall we had the best time and absolutely want to go back soon - thank you Secrets Akumal for making our holiday so special! We can't wait to come back.
Secrets Akumal - January 2025
Nick H (Long Island, New York) on Jan 08, 2025
This is my first review so go easy on me, I created an account to share my thoughts as I just got home from this trip. This resort was VERY nice on many levels (service, food, atmosphere). The staff was incredible and they treat the guests really well. Max, Carlos, Abraham, and Clara from the entertainment team were exceptional (everyone was, but those were the names of the staff whom I dealt with the most). I have 2 incidents which could have made the experience better, but I cannot say that these incidents should detract anybody from vacationing here, the place was amazing. Incident 1: the sales pitch was fairly aggressive. Was promised 60-90 mins max and we wasted 2.75 hrs (approx 165 minutes). Deals didn’t seem unreasonable (however I don’t know the fine print) however I had to say no to about 5 different people, all who were very keen on closing a deal (sales - I get it). Mostly just dissapointed with the lie of the time it would take, as I likely would not have partook and sacrifice almost half the sunny day. Incident 2: A swimsuit went missing from room. I’m sure this is not the norm and that guests are not being stolen from. I felt safe keeping valuables in the room, however it’s always an uneasy feeling when something goes missing from the room. Bottom line, the place is tremendous and the staff treat the guests so well. The food was truly phenomenal for an all inclusive (I’m from NY and quite picky when I travel to all-inclusives. I have only been to a handful of all-inclusives but this one takes the cake by far.) Secrets Akumal does a good job.
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