All inclusive

Secrets Akumal Riviera Maya

Riviera Maya 5.0

Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.

Overview

Pure white sands, crystal-clear waters and warm tropical breezes promise a perfect paradise at Secrets Akumal. Situated on the coast of the Yucatan Peninsula and just a one hour drive from Cancun International Airport, this haven is located on one of the most pristine beaches in Mexico. This adults-only escape is close to the area's most unique sites including an authentic Mayan village and the world's largest underground river. A whole new world awaits at the all-new Secrets Akumal Riviera Maya.

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

Junior Suite Tropical View
  • 1 king bed, or 2 double beds
  • Tropical
  • No more than 3 guests in the room
Junior Suite Tropical View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • TV

Junior Suite Partial Ocean View
  • 1 king bed, or 2 double beds
  • Partial Ocean View
  • No more than 3 guests in the room
Junior Suite Partial Ocean View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • TV

Junior Suite Swim Out
  • 1 king bed
  • Tropical
  • No more than 2 guests in the room
Junior Suite Swim Out
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • TV

Preferred Club Junior Suite Tropical View
  • 1 king bed
  • Tropical
  • No more than 2 guests in the room
Preferred Club Junior Suite Tropical View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • TV
Additional details

Preferred Club benefits include:

  • Private Preferred Lounge
  • Preferred Status and Amenities
  • Concierge service
  • Daily continental breakfast service in the lounge
  • Afternoon hot and cold hors d'oeuvres
  • Exquisite desserts and fine liquors in the lounge
  • Free internet access in suite
  • Free computer access in Preferred Lounge
  • Upgraded mini bar service
  • Upgraded bath amenities

Preferred Club Junior Suite Ocean View
  • 1 king bed
  • Ocean view
  • No more than 2 guests in the room
Preferred Club Junior Suite Ocean View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • TV
Additional details

Preferred Club benefits include:

  • Private Preferred Lounge
  • Preferred Status and Amenities
  • Concierge service
  • Daily continental breakfast service in the lounge
  • Afternoon hot and cold hors d'oeuvres
  • Exquisite desserts and fine liquors in the lounge
  • Free internet access in suite
  • Free computer access in Preferred Lounge
  • Upgraded mini bar service
  • Upgraded bath amenities

Preferred Club Junior Suite Ocean Front
  • 1 king bed
  • No more than 2 guests in the room
Preferred Club Junior Suite Ocean Front
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • TV
Additional details

Preferred Club benefits include:

  • Private Preferred Lounge
  • Preferred Status and Amenities
  • Concierge service
  • Daily continental breakfast service in the lounge
  • Afternoon hot and cold hors d'oeuvres
  • Exquisite desserts and fine liquors in the lounge
  • Free internet access in suite
  • Free computer access in Preferred Lounge
  • Upgraded mini bar service
  • Upgraded bath amenities

Preferred Club Junior Suite Swim Out
  • 1 king bed
  • Tropical
  • No more than 2 guests in the room
Preferred Club Junior Suite Swim Out
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • TV
Additional details

Preferred Club benefits include:

  • Private Preferred Lounge
  • Preferred Status and Amenities
  • Concierge service
  • Daily continental breakfast service in the lounge
  • Afternoon hot and cold hors d'oeuvres
  • Exquisite desserts and fine liquors in the lounge
  • Free internet access in suite
  • Free computer access in Preferred Lounge
  • Upgraded mini bar service
  • Upgraded bath amenities

Junior Suite
544 square feet
  • 1 king bed, or 2 double beds
  • No more than 3 guests in the room
Junior Suite
544 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • TV

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Adults only

Type Amenities
Rendezvous Bar, Lobby bar Live music
Manatees Bar, Swim-up bar Open air
Barracuda Bar, Beach bar Open air
Sugar Reef Bar, Pool bar Open air
Showtime Bar Bar
Desires Music Lounge Nightclub Dance floor, Live DJs
Half Time Bar Bar, Sports bar Open air

Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room

Type of restaurant Type of cuisine Open for Additional Information
Market Café Buffet Caribbean Breakfast Dress code
El Patio À la carte Mexican Dinner Dress code
Himitsu À la carte Asian Dinner Dress code
Portofino À la carte Italian Dinner Dress code
Bordeaux À la carte French Dinner Dress code
Seaside Grill À la carte Grill/steak house Lunch Dress code
Oceana À la carte Seafood Dinner Dress code
Coco Café Café Coffee and Pastries Snacks
Barefoot Grill Buffet Grill Lunch, Snacks

  • Suites: 434
  • Built in: 2015

  • Fitness centre: on site
  • Fitness classes: on site
  • Salon: on site ($)
  • Sauna steam room: on site ($)
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Water aerobics
  • Water circuit available ($)

Carretera Federal
307,km 254 +600 Pueblo de Akumal
Riviera Maya, Mexico 77760
1866 GO SECRETS
95 km from CUN
  • Beach front

  • 24 hour all-inclusive: Included
  • All-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations not required, dress code in effect)
    • Unlimited domestic and premium drinks

Guests can Sip, Savor and See at nearby participating resorts from 6 p.m. to 1 a.m. every evening. Reservations must be made through the Resort concierge in advance. Restrictions apply. Visit www.amresorts.com/sip-savor-see for details.

  • Pets allowed available ($)

AMResorts® will now be welcoming small dogs (22lbs. / 10 kg or less) at all Zoëtry® Wellness & Spa Resorts, Secrets®, Breathless®, Dreams® and Now® Resorts & Spas. Please contact WestJet Vacations for details, restrictions and additional fees 1-877-737-7001.

Pools

  • Jetted pools: 2
  • Outdoor pools: 3
  • Cabanas available ($)

Water sports

  • Snorkeling: on site
  • Watersports centre: on site

Other sports

  • Aerobics: on site
  • Bicycles: on site
  • Tennis courts: on site

Other activities

  • Beach activities: on site
  • Daily activities: on site
  • Nightly entertainment: on site
  • Cocktail classes
  • Ping pong
  • Archery
  • Yoga
  • Dance Lessons
  • Football
  • Beach Volleyball

  • 24 hour front desk
  • ATM
  • Baggage check
  • Concierge
  • Currency exchange
  • Dry cleaning available ($)
  • Giftshop available ($)
  • Grocery items available ($)
  • Medical services onsite available ($)
  • Meeting facilities available ($)
  • Multilingual staff
  • Parking
  • Photo shop available ($)
  • Shopping onsite available ($)
  • Tour desk
  • Valet parking
  • Wedding facilities available ($)

Location

Address
Carretera Federal, 307,km 254 +600 Pueblo de Akumal, Riviera Maya, 77760, Mexico
95 km from CUN airport

Reviews

TripAdvisor Traveler Rating

5.0 Excellent

  • Cleanliness 5.0
  • Location 5.0
  • Rooms 5.0
  • Service 5.0
  • Value 4.5
TripAdvisor users rated this property 3 out of 5

Beautiful resort but unpleasant experience

sss20L (L) on Feb 01, 2023

Grounds are beautiful. All staff are wonderful. There was an issue with our room which was not usable for couple of hours. The manager Cayel was polite and provided us with late check out. However, to my surprise he insisted that we lesve the resort right after checkout. I understand that it’s all inclusive. However, sometimes we leave early and miss meals and sometimes late, depending on flight etc. We were always offered at other hotels including secrets, dreams and Sandals to stay in the resort after checkout. We recently stayed in Sandals and were given curtesy room to change for dinner. Here we were kicked out. And thus hotel us super expensive. Will not stay again in any secrets resort

TripAdvisor users rated this property 5 out of 5

2 special dinners in a row !!!

Maps61001300721 on Feb 01, 2023

My husband and I were just at secrets for a group trip. This was our second time going. Last year was amazing but this year was extra special. We attended a sashimi class between the pool areas which was very cool seeing a 150 pound tuna broke down afterwards my husband struck up a conversation with the head chef Amondo. They were talking about food in its purest form and how we hunt and process our own meat. Amondo asked for our room number and names and invited us to the French restaurant that night for a special meal. VERY EXCITING. Our waiter that night was Wilbur and very professional. The sous chef Ricardo came out and explained what we would be prepared this evening. The appetizer was this amazing cold crab leg followed by a lobster tail cut and served with root veggies. Ricardo went the extra mile coming to the table after each coarse to see how he was doing. Wilbur presentation couldn't be better. We we then served with a "special dessert" that was almost to pretty to eat...... but I did! What a great meal but it doesn't end there....... the following my husband seen Ricardo and thanked him for the wonderful meal. Ricardo asked where we were eating dinner that night and we had plans for Seaside. Little did we know but Ricardo made plans for us to have a SECOND special night, Montana met us at the checkin booth with a smile that should have let on to her nowing something was up. Our server was Alexis who told us we would be receiving the same special crab as the night before! The our chef this night was Luis who prepared our steaks perfectly. We were also offered bone marrow and special salt ( not for me but my husband loved it). Isis who i believe was the restaurant manager came by with Ricardo and Alexis to ensure our experience was the best it could be. 2 nights in a row WOW!!!! We ended the night at rondvoux being served drinks by Dianna and jose .... they were awesome. Diana was so sweet and my husband and Jose were cracking each other up. Thank you all and I can't wait to get back next year with the Breakfast Flakes!

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