Secrets Akumal Riviera Maya reviews

TripAdvisor Traveler Rating

5.0 Excellent

  • Cleanliness 5.0
  • Location 5.0
  • Rooms 5.0
  • Service 5.0
  • Value 4.5

12786 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Secrets Akumal

cydclaidelleee on Jul 13, 2024

It's one if not the nicest resort we've stayed at. From the moment you enter the resort, it's so beautiful and a lot to take in. As this being the 2nd Secrets we've visited after Maroma, the only unpleasant feedback I can give is I wish they had more activities like Maroma. Maybe add more volleyball games instead of 1, or basketball, maybe tennis during the day. Also need more night activities. Another thing I noticed is they did not have a restaurant specifically for preferred members and a preferred lounge with pool table and other games, like Maroma. But food and drinks here at Akumal is waaaaay better than Maroma. So whatever Akumal was missing, it's okay in exchanged for better food and drinks. Overall, I prefer this resort over Maroma, if I have to pick.

TripAdvisor users rated this property 5 out of 5

Best resort in Mexico!

jnandez (Denver, Colorado) on Jul 12, 2024

We love this resort! We have been here 3 times. Did a site inspection in 2022, got married there in 2023, and returned for a honeymoon/babymoon in 2024. The food here is incredible, the service is top notch and the ambiance is out of this world! We will happily come back after baby is born for a full week of true paradise!

TripAdvisor users rated this property 5 out of 5

Fabulous holiday

iand573 (Liverpool, United Kingdom) on Jul 12, 2024

We booked a ten night stay at this fantastic hotel for me and my wife. The facilities, rooms and restaurants were all great, the beach and sea were amazing too - snorkelling in the sea and seeing the turtles in the wild was some experience! Best of all, though, was the staff - they couldn’t do enough for us to make our trip perfect! We were there during a hurricane, which obviously affected the hotel, but within a couple of days, we couldn’t tell it had happened. All the staff were brilliant, despite the fact they must have been worrying about their own homes and family.

TripAdvisor users rated this property 5 out of 5

Incredible!!!

emerz1971 on Jul 11, 2024

An amazing vacation experience. Beautiful resort and so well maintained. Even though there was a hurricane the day we arrived it almost looked like nothing had happened. Service was impeccable. I can’t say enough about the food. It was like eating at a 5 star restaurant every day. Can’t wait to return. Please note it is an hour from tulum airport and an hour and a half from Cancun.

TripAdvisor users rated this property 5 out of 5

Ultimate Honeymoon Destination

William F (Dublin, Ireland) on Jul 11, 2024

From the time we got to the resort to the time we left we were treated so well , nothing was a problem to the staff . They made you feel so special . The food is amazing and so many restaurants to choose . We had a room concierge ( Billie ) who was amazing , made us feel so special . Our pool concierge Miguel went above and beyond , but so did the other staff , friendly and attention to detail was unbelievable. They made you feel so special . It was a honeymoon that we will never forget and we thank them so much .

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