Secrets Akumal Riviera Maya reviews

TripAdvisor Traveler Rating

5.0 Excellent

  • Cleanliness 5.0
  • Location 5.0
  • Rooms 5.0
  • Service 5.0
  • Value 4.5

12198 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Top-Notch All Inclusion

Stay648980 on Feb 24, 2024

We spent 6 nights at Secrets Akumal. We felt very welcomed by every member of the staff. They took care of every need and request we had! There were so many choices of food we were not able to take it all in! I very highly recommend Secrets Akumal!

TripAdvisor users rated this property 4 out of 5

Beautiful Resort

nathanlK4364HX (Mankato, United States) on Feb 24, 2024

Fourth Secrets resort we've been to. Not the best hotel service, but it is a large beautiful place. Snorkeling right in front of the hotel was great. Awesome food and choices for everyone. Entertainment staff are ALWAYS fantastic!

TripAdvisor users rated this property 5 out of 5

Better Than We Could Have Imagined

Scenic786032 on Feb 24, 2024

Secrets Akumal Riviera Maya was beyond wonderful! We loved all aspects of it! The staff was very attentive. All areas were clean. The beach and pool loungers were plentiful. The room was clean and comfortable. The food was plentiful and delicious! We would love to go back!!

TripAdvisor users rated this property 5 out of 5

Paradise

Flyer814272 on Feb 24, 2024

Amazing resort. Clean, good food, great entertainment. Staff was friendly and accommodating. You can snorkel right on your resort beach. Water is clear and mostly warm. You will see sea turtles, colorful fish, star fish, barracuda, & sting rays. You can use the resort’s life jackets for free with an hour limit by providing your ID. But, if you are a good swimmer, a life jacket is not necessary as you float well in salt water. Flippers are discouraged due to the coral preservation. You really don’t need to go off resort to have an amazing time. We didn’t use the spa, but the whole resort is a spa. The only restaurant you need a reservation is Himitsu (hibachi) and it is definitely worth it. This is a phenomenal resort!

TripAdvisor users rated this property 5 out of 5

Fabulous Stay

YaYaCruiser (Delta, Canada) on Feb 24, 2024

This resort is a true 5*. The cleanliness and resort maintenance are superlative. We had a partial ocean view double room. It was spacious, well appointed, beds were comfortable and it was spotless, We tried every restaurant and they were all fabulous. Never had a dish we didn't rave about. The service is impeccable. The pools are glorious. You will never go wrong with Secrets Akumel.

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