All inclusive

Bahia Principe Luxury Sian Ka'an

Riviera Maya 5.0

Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.

Overview

Contemporary design with luxury amenities to match.  At Bahia Principe Luxury Sian Ka'an, the innovative architecture fuses modern design with nature and allows you to immerse yourself in the Mayan jungle.  Just steps away, you’ll find the golf course, an ideal setting for both lifetime lovers of the sport and beginners. It’s a place of incomparable natural beauty. 

Added value

    Access to the facilities and restaurants of the Bahia Principe Luxury and Bahia Principe Grand hotels in the complex, except buffets.  Guests may use the buffet in their own hotel. 

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

420

Rooms

Junior Suite
  • 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
Junior Suite
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Balcony or terrace

Junior Suite Superior
  • 1 king bed, and 1 sofa bed
Junior Suite Superior
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Balcony or terrace

Junior Suite Superior Garden
  • 1 king bed, and 1 sofa bed
  • Garden view
Junior Suite Superior Garden
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Balcony or terrace

Amenities

  • Adults only
Type Amenities
Tao Bar
Uxmal Bar
Tikal Bar, Lobby bar
Xpu-Ha Bar
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Select public areas
  • Room
Type of restaurant Type of cuisine Open for Additional Information
Yalku Buffet International Breakfast, Dinner, Lunch
Alux À la carte Gourmet Dinner
Maiko À la carte Asian Dinner
El Cenote Buffet International All day dining
  • Rooms: 420
  • Floors: 3
  • Built in: 2011
  • Fitness classes
  • Salon available ($)
  • Spa available ($)
Carretera Chetumal Km 250
Akumal, Quintana Roo, Mexico 77780
011.52.984.875.5000
95 km from CUN
  • 24 hour all-inclusive: Included
    • All meals plus snacks
    • Unlimited international and domestic drinks

Pools

  • Freshwater pools: 1

Golf

  • Golf available ($)

Water sports

  • Motorized watersports available ($)
  • Non-motorized watersports
  • Scuba diving available ($)

Other sports

  • Tennis courts

Other activities

  • Daily activities
  • Nightly entertainment
  • Exclusive Beach Club at Bahia Principe Luxury Akumal Beach
  • Transportation from lobby to all lobbies within the Grand Bahia Principe Riviera Maya Resort
  • 24 hour front desk
  • Giftshop available ($)
  • Medical services available available ($)

Location

Address
Carretera Chetumal Km 250, Akumal, Quintana Roo, 77780, Mexico
Chetumal-Cancun KM 250

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 1 out of 5

FRAUDULENT BUSINESS PRACTICES

Cheree818 on Jun 29, 2021

DO NOT BOOK YOUR VACATION WITH THEM!!!!!! They are quick to take your money, even though they are closed until November. When I read the review that they were doing a bait and switch with their reservations when you arrive, I called and canceled my reservation immediately. It has been over a month since I have requested my full refund of my full payment and I have yet to receive my money. They blamed the delay on being short staffed…..

TripAdvisor users rated this property 1 out of 5

DO NOT BOOK UNTIL THEY ARE OFFICIALLY OPEN

Ags7584 (Texas) on Jun 08, 2021

As the previous review stated, this resort will NOT be open until NOV. I too made a rsv directly with BHP the first week of May for SK for this July but paid in full. I only found out by happen chance while searching the resort on FB and the comments on their fan page indicated rsv were being switched if booked with an agency (Canada). Immediately, I sent email after email and only two responses where ever received. One telling me to visit their website to see what hotels are open and another stating the hotel is closed and to email the reservation address directly (I DID!). When trying to call their call center I was miraculously disconnected after they pulled my rsv up. FINALLY, an agent confirmed my rsv was switched over to Akumal and that I would have a like room. This is fine and all but like room is not ADULTS ONLY! Additionally, the rates are higher at SK. After being completely upset over this I was placed on hold for 15 min to be told they have internal notes to place me in the adults only section or possibly a ocean front room. When asked why no one bothered to reach out to me, the rep stated they are just starting to contact reservations made in June/July. This is a drag and foreign to me as I have been a LONG time guest of BHP resorts. I have stayed at Akumal, Tulum and Coba many many times. Sian Ka’an was the only resort we had yet to stay. In fact, my family just returned from Tulum this April. I have never experience such unprofessional service. We’ve been guests at their resorts all over since 08 but after this, we will never book again. Bahia - All you had to do was contact me and tell me this. I am fine with Akumal but all you did was take my money and quietly hope I’d not notice until I got there and you’d think I’d have no other options so I’d just stay. Imagine if this were a first time guest. Thinking they booked one resorts only to be shafted. Terrible. You are taking ppls money interest free and then attempting to offer a lesser product. One someone may not want at all.

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