El Dorado Seaside Suites reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

14123 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Couples visit

sherhens (Salado, Texas) on Jan 31, 2025

Had a great time at this resorts. Loved the Bali beds available for everyone! Enjoyed all the restaurants. Had a FUN Halloween and the next day..Day of the Dead Rooms are okay but our friends room flooded the second day. Got moved with no problem. Would definitely return! Just know it is a long drive from Cancun airport!

TripAdvisor users rated this property 5 out of 5

Best variety in cuisine. Happy place. Water/ beach excellent for swimming no wake

Lynne M on Jan 31, 2025

Staff amazing.Best food, only 1 buffet. The most impressive feature was how they handled my husbands accident. The elevator door malfunctioned and closed on his body. While struggling ,his arm was cut in 3 places. Medics were prompt and concerned and thorough with his treatment. Medic checked his arm and replaced bandages “everyday.” We highly recommend this resort we booked w sun quest Vacations in Vancouver Canada

TripAdvisor users rated this property 5 out of 5

At El Dorado Seaside Palms the Balam Temazcal ceremony is amazing!!!

PamelajJayB (Manchester, United Kingdom) on Jan 30, 2025

We cannot thank the amazing team enough for guiding us through the full Balam Mayan Experience around Naay Spa palms. My hubby Eunan & daughter Kirsty highly recommend! We closed the year 2024 with the full experience. The Mayan shaman Tacho Quetzal and his team guided us through the temazcal ceremony, harmonising the 3 of us to the 4 elements and opened our respect for the Mayan culture and the jungle. The mixologist Antonio Guichard skillfully created the delicious drinks to accompany the 7 course gourmet food, created with expertise and love for Mayan México cuisine, by talented chefs and supported by an awesome team. Thank you to everyone involved! It's definitely worth the money and we'd recommend doing the full experience 4-5 hours of water therapy, amazing massage, temazcal ceremony and the 7 course meal. Go see Naay Spa or ask your concierge. We went home with more love in our hearts and soul enhancing guidance to welcome 2025. We feel so privileged to have spent our precious time with the best of what this resort offers! Everyone that works at the resort treats you like royalty and all take pride in their work. The gardens are beautiful too. We're already booked to return for the next new year holiday!! The food is always gourmet standard, the drinks are top shelf, the activities are fun, the palms beach is beautiful and full of tropical fish. Snorkeling at palms was a better experience than taking a catamaran out to the reef! All rooms no matter how much they cost or what decor they have, they're all really comfortable and very clean and your mini bar is fantastic with regular restocks. Getting around is easy, just thumb a lift when you see a golf cart. The entertainment is fabulous too. We cannot praise the resort staff highly enough, it's very good to see people that are absolutely loving their work. #ElDoradoseasidePalms #NaaySpa #balam #mayanculture

TripAdvisor users rated this property 5 out of 5

A special place.

532hattiep (West Midlands, United Kingdom) on Jan 29, 2025

I couldn't decide whether to rate this 4 or 5 so have gone with a 5. Things I loved....margaritas, the staff were so lovely, the restaurants were fantastic especially the Asian although waiting time in some was quite long...... The place had a Mexico authentic vibe. I liked it being adult only but I still think I preferred planet Hollywood in cancun despite both holidays being on par....they were chalk and cheese in terms of the hotel vibe but both amazing for different reasons. We were dissapointed we didn't see the monkey. We didn't make many friends and wish we had made more, but everyone was so lovely. The cocktails were incredible as was the food. Charlie Brown was a legend although some might have a difference of opinion given what he's up to on the beach. I managed to purchase a vape easily as I was worried about bringing mine from the UK. I wasn't as keen on the pool vibes that's the only negative and room a little dated. Very intrigued by hidden beach and a couple of ladies from their did take a shine to my partner so that was also a bit of a weird night as I hadn't realised a nudist hotel lay within the middle of the hotel complex. The silent disco was brilliant fun. Overall such a special holiday but having been to Planet Hollywood that would be my personal preference. Would love to try a new place in Mexico next. Thank you.

TripAdvisor users rated this property 5 out of 5

Excellent vacation

Anastasiya L on Jan 28, 2025

This is my second time at this resort! I had a wonderful time with my friends. Beautiful property, beach and amazing food. Some restaurant are first come first serve and fll up if you're not there early but otherwise the service was excellent. Special thank you to the entertainment crew especially Luis who was an absolute joy and made our experience extra special!

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