All inclusive

Valentin Imperial, Riviera Maya

Solidaridad 5.0

Overview

Luxuriate in exceptional service and create unforgettable memories at Valentin Imperial, Riviera Maya, an elegant Mexican hacienda style adults-only property, which offers a half-mile-long spectacular white sand beach and upscale accommodations. Appreciate two daytime restaurants including one buffet with à la carte breakfast option and one à la carte beach restaurant for breakfast and lunch. In the evening, enjoy unlimited dining in seven à la carte restaurants with no reservations. There are 11 bars, 3 swimming pools, including amain pool voted one of the 10 most breathtaking pools in Riviera Maya and featuring two swim-up bars. There is a "lazy river" style swim-up pool, daily activities, nightly entertainment, premium WiFi, and much more.

Additionally, our Valentin Cares Health and Safety Protocols have carefully been created to maintain a balance between safety and the conservation and protection of natural resources.

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

540

Rooms

Deluxe Junior Suite
516 square feet
  • 1 king bed, or 2 double beds
  • Garden view
Deluxe Junior Suite
516 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Slippers
  • Turndown service
  • TV
  • Complimentary toiletries
  • Nespresso coffee maker
Additional details

VALENTIN PRIVÉ is an upgrade available at the time of booking at an additional cost. VALENTIN PRIVÉ amenities include;

  • Private check-in and check-out at the Valentin Privé Lounge.
  • Pre-arrival concierge services at: vim.valentinprive@valentinmaya.com.
  • Early check-in and late check-out, subject to availability.
  • Bottle of sparkling wine upon arrival.
  • Fruit basket & petit fours.
  • In-room fresh flowers.
  • In-room top shelf liquor and wine selection (menu available with the Valentin Privé Concierge).
  • Valentin beach bag.
  • Lobster included at any of the à la carte restaurants without an additional cost.
  • Restaurant reservations through the Valentin Privé Concierge.
  • Reserved Bali beds under guest name at pool or beach area.
  • Exclusive access to Valentin Privé Lounge (7:00am-11:00pm) - premium Wi-Fi, concierge service, ultra premium bar service, light snacks (7:00 am to 9:00 pm).

Golden Junior Suite
656 square feet
  • 1 king bed, or 2 double beds
  • Pool view
Golden Junior Suite
656 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Slippers
  • Turndown service
  • TV
  • Complimentary toiletries
  • Nespresso coffee maker
Additional details

VALENTIN PRIVÉ is an upgrade available at the time of booking at an additional cost. VALENTIN PRIVÉ amenities include;

  • Private check-in and check-out at the Valentin Privé Lounge.
  • Pre-arrival concierge services at: vim.valentinprive@valentinmaya.com.
  • Early check-in and late check-out, subject to availability.
  • Bottle of sparkling wine upon arrival.
  • Fruit basket & petit fours.
  • In-room fresh flowers.
  • In-room top shelf liquor and wine selection (menu available with the Valentin Privé Concierge).
  • Valentin beach bag.
  • Lobster included at any of the à la carte restaurants without an additional cost.
  • Restaurant reservations through the Valentin Privé Concierge.
  • Reserved Bali beds under guest name at pool or beach area.
  • Exclusive access to Valentin Privé Lounge (7:00am-11:00pm) - premium Wi-Fi, concierge service, ultra premium bar service, light snacks (7:00 am to 9:00 pm)

Golden Junior Suite Swim-up
656 square feet
  • 1 king bed
  • Pool view
Golden Junior Suite Swim-up
656 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Slippers
  • Turndown service
  • TV
  • Complimentary toiletries
  • Nespresso coffee maker
Additional details

VALENTIN PRIVÉ is an upgrade available at the time of booking at an additional cost. VALENTIN PRIVÉ amenities include;

  • Private check-in and check-out at the Valentin Privé Lounge.
  • Pre-arrival concierge services at: vim.valentinprive@valentinmaya.com.
  • Early check-in and late check-out, subject to availability.
  • Bottle of sparkling wine upon arrival.
  • Fruit basket & petit fours.
  • In-room fresh flowers.
  • In-room top shelf liquor and wine selection (menu available with the Valentin Privé Concierge).
  • Valentin beach bag.
  • Lobster included at any of the à la carte restaurants without an additional cost.
  • Restaurant reservations through the Valentin Privé Concierge.
  • Reserved Bali beds under guest name at pool or beach area.
  • Exclusive access to Valentin Privé Lounge (7:00am-11:00pm) - premium Wi-Fi, concierge service, ultra premium bar service, light snacks (7:00 am to 9:00 pm).

Golden Superior Junior Suite
656 square feet
  • 1 king bed
Golden Superior Junior Suite
656 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Slippers
  • Turndown service
  • TV
  • Complimentary toiletries
  • Nespresso coffee maker
Additional details

VALENTIN PRIVÉ is an upgrade available at the time of booking at an additional cost. VALENTIN PRIVÉ amenities include;

  • Private check-in and check-out at the Valentin Privé Lounge.
  • Pre-arrival concierge services at: vim.valentinprive@valentinmaya.com.
  • Early check-in and late check-out, subject to availability.
  • Bottle of sparkling wine upon arrival.
  • Fruit basket & petit fours.
  • In-room fresh flowers.
  • In-room top shelf liquor and wine selection (menu available with the Valentin Privé Concierge).
  • Valentin beach bag.
  • Lobster included at any of the à la carte restaurants without an additional cost.
  • Restaurant reservations through the Valentin Privé Concierge.
  • Reserved Bali beds under guest name at pool or beach area.
  • Exclusive access to Valentin Privé Lounge (7:00am-11:00pm) - premium Wi-Fi, concierge service, ultra premium bar service, light snacks (7:00 am to 9:00 pm).

Emerald Junior Suite Oceanfront
624 square feet
  • 1 king bed
  • Oceanfront
Emerald Junior Suite Oceanfront
624 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Slippers
  • Turndown service
  • TV
  • Complimentary toiletries
  • Nespresso coffee maker
Additional details

VALENTIN PRIVÉ is an upgrade available at the time of booking at an additional cost. VALENTIN PRIVÉ amenities include;

  • Private check-in and check-out at the Valentin Privé Lounge.
  • Pre-arrival concierge services at: vim.valentinprive@valentinmaya.com.
  • Early check-in and late check-out, subject to availability.
  • Bottle of sparkling wine upon arrival.
  • Fruit basket & petit fours.
  • In-room fresh flowers.
  • In-room top shelf liquor and wine selection (menu available with the Valentin Privé Concierge).
  • Valentin beach bag.
  • Lobster included at any of the à la carte restaurants without an additional cost.
  • Restaurant reservations through the Valentin Privé Concierge.
  • Reserved Bali beds under guest name at pool or beach area.
  • Exclusive access to Valentin Privé Lounge (7:00am-11:00pm) - premium Wi-Fi, concierge service, ultra premium bar service, light snacks (7:00 am to 9:00 pm).

Silver Junior Suite
516 square feet
  • 1 king bed
  • Garden view
  • No more than 2 guests in the room
Silver Junior Suite
516 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Slippers
  • Turndown service
  • TV
  • Complimentary toiletries
  • Nespresso coffee maker
Additional details

VALENTIN PRIVÉ is an upgrade available at the time of booking at an additional cost. VALENTIN PRIVÉ amenities include;

  • Private check-in and check-out at the Valentin Privé Lounge.
  • Pre-arrival concierge services at: vim.valentinprive@valentinmaya.com.
  • Early check-in and late check-out, subject to availability.
  • Bottle of sparkling wine upon arrival.
  • Fruit basket & petit fours.
  • In-room fresh flowers.
  • In-room top shelf liquor and wine selection (menu available with the Valentin Privé Concierge).
  • Valentin beach bag.
  • Lobster included at any of the à la carte restaurants without an additional cost.
  • Restaurant reservations through the Valentin Privé Concierge.
  • Reserved Bali beds under guest name at pool or beach area.
  • Exclusive access to Valentin Privé Lounge (7:00am-11:00pm) - premium Wi-Fi, concierge service, ultra premium bar service, light snacks (7:00 am to 9:00 pm).

Amenities


Location

Address
Carretera Federal 307 Chetumal Puerto Juárez KM 311+500, Solidaridad, 77710, Mexico
34 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 1 out of 5

Beach disappointed

Ilovetoswim100 on Jul 13, 2024

BEACH: As soon as the clock hits 5pm, they harass and yell at people to get out of the water and say it's because of the red flag, when they were ok with people swimming from early morning and until at 16:59, but not after 5pm when the red flag was present the whole day. There are people who come from the landlocked areas and pay a lot of money just to swim in the ocean, so it is so terrible of them to harass people like that because they wanna go home early. You also will need to walk quite a bit to get to the not-rocky area if you want to swim. Also, as soon as there is a crowd at the beach, around 10-12pm, the tractor comes along and cleans the seaweed -- so enjoy inhaling the exhaust along with some ocean breeze, because of course there is no better time to clean the seaweed. FOOD: Lunch selection is absolutely terrible. You cannot chew the meat, it's like rubber---any kind. Ladies that fry fish/meat -- cannot fry them properly. We waited for at least AN HOUR to be seated at 8pm--they have not buffet for dinner. The Italian is the best one to visit. The French and Indonesian are second best, but the food there is pretty mediocre. The Japanese one (just normal menu, not sushi bar and not hibachi) is the worst! Do not recommend. Le Marche (lunch buffet) closes the area where the AC is at 3 pm, and then everybody is forced to eat in a hot area until 4 pm. A lot of mosquitos everywhere and the hotel does not spray or provide complimentary repellants anymore like they used to do, unless you are near the restaurant. FITNESS: they clean/sweep the room during lunch when the majority of people work out there so you will breath in all this dust. Also, the weight room is outside--good luck working out in a heat! The tiny room with a couple of cardio machines and all upper-body cable machines cannot be called a fitness center--it's a joke! ENTERTAINMENT: Horrible shows! They can't even hire a normal Michael Jackson impersonator, let alone the rest of the less-known acts. Ppl would literally stand up and leave after each song as the MJ show progressed and the MJ show is always the highlight of any resort!!!! Do not waste your time going to the 9pm shows. The IMPERIAL BAND was superb!!!!--you can request them to play your fav songs and can even dance there. The DJ afterwards and dancing were fun too if you have the crowd. You can also request Dj to play songs because he's not really good by himself. Otherwise, the entertainment crew are not doing their jobs to attract more people, so you are on your own.

TripAdvisor users rated this property 4 out of 5

A Sure Value

JulieP2829 on Jul 13, 2024

We stayed at the Valentin Imperial ten years ago and were extremely satisfied. We repeated the experience in 2024 and were delighted to find that the Valentin had remained much the same, with beautiful rooms, excellent cuisine and excellent service. However, one thing had changed... and in our opinion would need to be corrected. In its desire to be a cutting-edge hotel, the establishment seems to have forgotten that one of the main reasons why we take vacations is to “disconnect”, particularly from our cell phones. We therefore strongly recommend that the hotel reintroduce a traditional paper menu in all its restaurants, so that guests do not have to carry their cell phones everywhere in the hotel.

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