Valentin Imperial, Riviera Maya reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

18084 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Another Great Visit. Highly recommend!!!!

Destination789554 (Raleigh, North Carolina) on Sep 30, 2023

2nd time at Valentin & another outstanding visit. Great service, food was very good, love that reservations for dinner aren't needed, option for room service is nice. Lots of fun activities with GO team. Nightlife and shows were fun (Imperial Band was outstanding). Staff works VERY hard including the lovely ladies who greeted us the breakfast buffet each morning (Maricruz!), pool bartenders (I remember Sonya but they was all super including the trainees). The guests are fun-loving and so easy to meet people (Hi to Missy, Russ, Tim, Gwen, Priscilla, Dave, Savannah, Jake, Beth, Doug, & Allisons). Another HUGE plus for me is no timeshare garbage. My only minor request would be some beach chairs a little closer to beach bar if you aren't a privilege upgrade but I understand the rationale. And my pro tip is to specifically order your top-shelf liquor brands because they have lots of them. Oh Valentin....I'll be back :)

TripAdvisor users rated this property 5 out of 5

Highly recommend the VIM in Cancun

86teal (Salt Lake City, Utah) on Sep 29, 2023

The pool, entertainment, service and ambiance of VIM were amazing! Special shout out to Osmar at the sports bar. He elevated our experience to a whole new level. Thank you Osmar!!! This is our second time coming to the VIM. Everything is top notch. From our room, the food, drinks, staff, activities...we highly recommend this resort.

TripAdvisor users rated this property 5 out of 5

Always a great time.

Traveler22337676995 on Sep 29, 2023

10th time at this resort, the staff is amazing,shout out to Lorenzo, and all the Go team, also Jorge in le Marche resturant for always taking care of us,and don't forget Dora, she is always there to help with anything you need.

TripAdvisor users rated this property 5 out of 5

Fantastic Experience

Escape59997744646 (Highland, Indiana) on Sep 29, 2023

I want to thank the staff for the amazing experience and joy that my wife and I had here for our anniversary for our anniversary and Evie’s birthday. Everything is so special. It is like paradise here Muchas gracias. I also just want to say a word about the shows the cleanliness, just the attitudes of people here anything to give you joy and happiness had a great experience of a resort that’s what they do here much thanks to Dora to guest services, Director, who just meeting her fills you with love and joy.

TripAdvisor users rated this property 5 out of 5

Amaizing Resort

Evelyn M on Sep 29, 2023

This is our 1rs visit here and won't be a last. Everything about it at valentin was amazing...the staff is great , the accomodations, the people, the food, and the entertainment. Wonderful place to celebrate Anniversary and birthday ?? Big shout out to The valentin resort, like Evelyn, Max Mejan, Dora was amazing.!!! See you next time ??

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