All inclusive

Hard Rock Hotel Riviera Maya

Riviera Maya 5.0

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Overview

Just off the azure waters of the Caribbean Sea, the all-inclusive Hard Rock Hotel Riviera Maya is nothing short of the ultimate crowd pleaser. Live it up with world-class shopping and endless style. Hit the Roxity Kids Club™, or channel your inner awesome and head to Heaven — an adults-only expanse with stunning pools, lavish spa treatment rooms, and access to signature golf courses by Jack Nicklaus and Robert von Hagge. Bottom line, it's all top-shelf. Enjoy!

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

1264

Rooms

Deluxe Gold
482 square feet
  • 1 king bed, or 2 double beds
  • Garden view
Deluxe Gold
482 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Slippers
  • TV

Deluxe Family Room
482 square feet
  • 1 king bed, or 2 double beds
  • Resort view
Deluxe Family Room
482 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Slippers
  • TV

Deluxe Gold – Adults only
482 square feet
  • 1 king bed, or 2 double beds
  • Resort view
Deluxe Gold – Adults only
482 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Slippers
  • TV

Diamond King – Adults only
482 square feet
  • 1 king bed
Diamond King – Adults only
482 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Slippers
  • TV

Deluxe Sky Terrace – Adults only
964 square feet
  • 1 king bed
  • Ocean view
Deluxe Sky Terrace – Adults only
964 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Slippers
  • TV

Amenities

  • Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)
  • Children’s pool
  • Playground

Kids Club

Open from: 9:00 a.m. to 9:00 p.m.
Age range: 4 to 12

Woodward Riviera Maya ($)

Enjoy indoor skateboarding, BMX biking, trampolines and foam pits, parkour, practice cheer, hip hop dance, and an interactive digital media space. This 29,000 sq. ft. shrine to lifestyle sports is open to Hard Rock Hotel Riviera Maya guests – as well as nonguests - age 7+

The age range below will determine the quantity of children during booking.
  • Children ages: 4 to 12
  • See the Show
Type Amenities
Lobby Bar Bar, Lobby bar
Swim Up Bar Bar, Swim-up bar Open air
Pool Bar Bar, Pool bar Open air
Beach Bar Bar, Beach bar Open air
Lounge Bar, Lounge Live music, Open air
Wine/Martini Bar Bar, Wine/martini bar Bottle service, Live music
Music Lounge Bar, Music lounge Dance floor, Live music
Heaven Nightclub Dance floor, Live DJs

Minimum age restrictions apply, picture ID required.

All shows, nightclubs and attractions are subject to change.

Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room

Internet

  • In room wired
  • Business centre
Type of restaurant Type of cuisine Open for Additional Information
The Market Buffet International Breakfast, Dinner, Lunch
Pizzeto Snack bar Italian Lunch
Frida À la carte Mexican Dinner
Ipanema À la carte International Dinner
Zen À la carte Asian Dinner
Toro À la carte Grill/steak house Dinner, Lunch Adults only
Ciao À la carte Italian Dinner Adults only
Le Petit Cochon À la carte French Dinner Adults only
Caffeto Snack bar Coffee and Pastries Breakfast
Float Snack bar Coffee and Pastries Snacks
Dive Snack bar Coffee and Pastries Snacks
Los Gallos À la carte Mexican Dinner Adults only
  • Rooms: 1264
  • Renovated in: 2013
  • Eco-friendly hotel
  • Fitness centre: on site
  • Fitness classes: on site
  • Salon: on site ($)
  • Sauna steam room: on site ($)
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Water aerobics
  • Water circuit
Km. 72 Carretera Cancun-Tulum
Riviera Maya
Riviera Maya, Mexico 77710
+52.984.875.1100
75 km from CUN
  • Beach front
  • Private beach
  • All-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations not required, dress code in effect)
    • Unlimited domestic and premium drinks

Pools

  • Jetted pools: 5
  • Kids pools: 1
  • Outdoor pools: 6
  • Cabanas: Included
  • Water slides: Included
  • Waterpark: Included

Water sports

  • Non-motorized watersports: on site
  • Snorkeling: on site

Other sports

  • Aerobics: on site
  • Bicycles: on site
  • Climbing wall: on site
  • Tennis courts: on site

Other activities

  • Beach activities: on site
  • Daily activities: on site
  • Games room: on site
  • Nightly entertainment: on site
  • Intro scuba lessons in the pool
  • 24 hour front desk
  • ATM available ($)
  • Baggage check
  • Business centre
  • Catholic wedding chapel available ($)
  • Currency exchange available ($)
  • Giftshop available ($)
  • Laundry services available ($)
  • Medical services onsite available ($)
  • Meeting facilities available ($)
  • Multilingual staff
  • Parking available ($)
  • Photo shop available ($)
  • Tour desk
  • Valet parking available ($)
  • Wedding chapel available ($)
  • Wedding facilities available ($)

Location

Address
Km. 72 Carretera Cancun-Tulum, Riviera Maya, Riviera Maya, 77710, Mexico
75 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

Pool service was great

michellelX4958MJ on Jun 18, 2021

Pool concierge was excellent and quick to bring drinks and food, and also helped reserve seats in the members area. Despite all the rain during our week, they kept up a positive and friendly attitude and helped keep our belongings dry.

TripAdvisor users rated this property 5 out of 5

I have a time share with the hard rock. This is my 7th year at this resort

O7267XAjoanner on Jun 17, 2021

Would like to give a special thanks to our butlers Moses and hector . They went beyond the call of duty to accommodate both me and my friend Dawn.Also would like to give lucy ( entertainment by the pool) for breaking us out of our shell. Can't wait to see all of you next year. Mrs. Roberts

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