All inclusive

Ocean Maya Royale

Playa del Carmen 4.0

Overview

The Ocean Maya Royale hotel is located on the seafront of Riviera Maya, in the heart of the Mexican Caribbean and close to Playa del Carmen.

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

320

Rooms

Maya Deluxe
  • 1 king bed, or 2 double beds
  • Garden view
  • No more than 3 guests in the room
Maya Deluxe
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • TV
  • 110 volts

Maya Deluxe Ocean View
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 3 guests in the room
Maya Deluxe Ocean View
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • TV
  • 110 volts

Privilege Junior Suite
  • 1 king bed
  • No more than 2 guests in the room
Privilege Junior Suite
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • TV
  • 110 volts
Additional details

Privilege amenities include;

  • Privilege check-in & check-out with free late check-out until 3 p.m. (subject to availability)
  • Welcome gift.
  • Reservations with priority seating in all a la carte restaurants.
  • 24 hour room service.
  • Daily Privilege ‘Cook to order’ Breakfast served in a private designated area.
  • Special dinner included for stays of 4 nights or more.
  • Access to private Privilege lounge with Premium and International drinks, wine selection, breakfast, lunch and dinner service, coffee and tea menu, hors d’oeuvres & snacks, Wifi and PC’s with free internet service, personalized service and Private concierge.
  • Private beach section with upgraded chaise lounges and bali beds and Private waiter service.
  • Rooms include scale, full mini bar, welcome bottle of wine, turndown service, spa, exclusive bath amenities, exclusive towels in room, bathrobe and slippers.
  • Privilege Kids will receive Daisy Welcome Kit, special drinks and meal in Privilege Lounge, bathrobe, beach toys, VIK (Very important Kid) in Family hotels.
  • Butler Service.
  • Access to visit, dine, and experience another Ocean Hotels property for an evening. Visit time frame is from 6pm to 1am, includes dinning, drinks, and entertainment. Transportation between properties is not included. 

Honeymoon Maya Deluxe Privilege
  • 1 king bed
  • Garden view
  • No more than 2 guests in the room
Honeymoon Maya Deluxe Privilege
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • TV
  • 110 volts
Additional details

Privilege amenities include;

  • Privilege check-in & check-out with free late check-out until 3 p.m. (subject to availability)
  • Welcome gift.
  • Reservations with priority seating in all a la carte restaurants.
  • 24 hour room service.
  • Daily Privilege ‘Cook to order’ Breakfast served in a private designated area.
  • Special dinner included for stays of 4 nights or more.
  • Access to private Privilege lounge with Premium and International drinks, wine selection, breakfast, lunch and dinner service, coffee and tea menu, hors d’oeuvres & snacks, Wifi and PC’s with free internet service, personalized service and Private concierge.
  • Private beach section with upgraded chaise lounges and bali beds and Private waiter service.
  • Rooms include scale, full mini bar, welcome bottle of wine, turndown service, spa, exclusive bath amenities, exclusive towels in room, bathrobe and slippers.
  • Privilege Kids will receive Daisy Welcome Kit, special drinks and meal in Privilege Lounge, bathrobe, beach toys, VIK (Very important Kid) in Family hotels.
  • Butler Service.
  • Access to visit, dine, and experience another Ocean Hotels property for an evening. Visit time frame is from 6pm to 1am, includes dinning, drinks, and entertainment. Transportation between properties is not included. 

Privilege Honeymoon Junior Suite
  • 1 king bed
  • Garden view
  • No more than 2 guests in the room
Privilege Honeymoon Junior Suite
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • TV
  • 110 volts
Additional details

Privilege amenities include;

  • Privilege check-in & check-out with free late check-out until 3 p.m. (subject to availability)
  • Welcome gift.
  • Reservations with priority seating in all a la carte restaurants.
  • 24 hour room service.
  • Daily Privilege ‘Cook to order’ Breakfast served in a private designated area.
  • Special dinner included for stays of 4 nights or more.
  • Access to private Privilege lounge with Premium and International drinks, wine selection, breakfast, lunch and dinner service, coffee and tea menu, hors d’oeuvres & snacks, Wifi and PC’s with free internet service, personalized service and Private concierge.
  • Private beach section with upgraded chaise lounges and bali beds and Private waiter service.
  • Rooms include scale, full mini bar, welcome bottle of wine, turndown service, spa, exclusive bath amenities, exclusive towels in room, bathrobe and slippers.
  • Privilege Kids will receive Daisy Welcome Kit, special drinks and meal in Privilege Lounge, bathrobe, beach toys, VIK (Very important Kid) in Family hotels.
  • Butler Service.
  • Access to visit, dine, and experience another Ocean Hotels property for an evening. Visit time frame is from 6pm to 1am, includes dinning, drinks, and entertainment. Transportation between properties is not included. 

Maya Superior Deluxe Garden View
  • Garden view
  • No more than 3 guests in the room
Maya Superior Deluxe Garden View
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • TV
  • 110 volts

Amenities


Location

Address
Carretera Federal Chetumal, km. 299, Playa del Carmen, 77710, Mexico
55 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

Perfect, relaxing, adults only dream vacation spot

shannoncE4764HC (Darien, Illinois) on Apr 26, 2024

What a pleasant surprise! We take 2-3 trips to Cancun/PDC per year for the last 12+ years and this was our first time at OMR. This is an excellent resort. The small size means you can get anywhere quickly and easily. We loved the bungalow style housing and had an unobstructed ocean view which was phenomenal and steps from the sand, pool and 3 restaurants. Privilege is exactly that, a true Privilege and we will always choose this level as OMR truly provides a special level of service for this category including an entire oceanside restaurant serving breakfast, lunch and dinner exclusively for Privilege level guests. All the food was good to very good, at all of the restaurants. The beach is rock free, clean and easily swimmable. We did not spend any time at the party pool but the quiet pool was absolutely our speed as was the Privilege beach where were were well taken care of every day. The employees were truly happy to provide excellent service. The employees at OMR are the true stars of this spectacular show! Special mention to Fabian Flores, our concierge/butler for the week. Fabian excels at his job, period. What a great guy. Ilsa (I), Ilsa (II) & Carolina at Privilege restaurant provided excellent service, remembered our names, what we like to eat/drink, our dog's name (!!!) and were all smiles, every day. Jorge, beach concierge could not have been more pleasant and helpful, every day. Roberto at Privilege check in went so far above and beyond to make sure our vacation was perfect-we are forever in his debt. We have found a new home at OMR and look forward to returning later this year. Thank you OMR-what a perfect vacation!

TripAdvisor users rated this property 4 out of 5

Expect fun, but not a restaurant meal.

richard p (Guernsey, United Kingdom) on Apr 25, 2024

Just checking out from a 1-week stay here. Overall, we have had an excellent time. The staff are amazing and attentive. The Blue Team is great, so full of energy, and really gets everyone having fun. The bar staff work endlessly and are super friendly. The beach is lovely and there's a beautiful lagoon just a short walk away. Special shout to Margerita, in the excursions hut. We did the Tulum visit with cenote swim......outstanding our guide Leo was a lovely bloke. What really frustrated us was not being able to book a restaurant, which ultimately meant we ate buffet almost every night. Pretty poor setup, but that's our only gripe. Good rooms, bit tired, but nothing major. I would still recommend this hotel to anyone considering it. It's what you make of it what makes the holiday.

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