TripAdvisor Traveler Rating

There were a couple of issues with our room but our concierge Leidy was very helpful and quick to get the issues fixed. The food was delicious and all the staff was very polite and accommodating. The resort was well maintained and clean. Dolce Vita resteraunt had a lovely ocean breeze and beautiful view of the water. The sports bar was a bit disappointing and the service there could've been better. But Tiger at the Lobby bar was grrrrreat!!! Would recommend for a relaxing week away ??

Great property, excellent hospitality with exceptional service, especially from people like Ana from Mike’s Coffee and Erik from restaurant El Charro

What a great property. Clean and welcoming from start to finish. H10 does a great job here!

The resort sparkles for a mature resort. As an adults only resort, we experienced all the relaxation and comfort that surpasses all expectations. The property is maintained continuously and we enjoyed the resident wildlife which is entertaining. The rooms are comfortable and we enjoy the compact layout of the property. The menus and food quality continues to improve each visit. The beach is beautiful and clean with continuous care. The staff is exceptional from check-in to check-out, accommodating any special needs. Special thanks to Juan our Butler, Gabrielle in reception, Alfredo our waiter, Sandi, and Herbert (Tiger) and many others for the most enjoyable stay. Looking forward to our next stay.

This was my third visit to the resort, and each time it just keeps getting better. From start to finish, the experience was seamless and truly enjoyable. A big thank-you to Roberto and Enrique at Guest Services for a smooth check-in and check-out, and especially to Gabriela for helping us secure our à la carte reservations—greatly appreciated! Herbert and Jorge at the Lobby Bar were fantastic and made every visit special by remembering my non-alcoholic chaya mojito. Vicente and Rosaisela at La Hacienda Buffet were attentive, and the food offered plenty of fresh and healthy options. At Blue Moon, Isai and Hilda provided excellent service and the food was exquisite. Grecia at Dolce Vita welcomed us warmly, while Alberto and Clara made the experience even better—the lamb chops were outstanding. At El Charro, Selene’s service was wonderful, and the molcajete and churros were delicious. The resort itself is beautifully maintained, with a clean beach, refreshing pools, and a safe, relaxing atmosphere. The staff throughout are friendly and attentive. We also enjoyed the entertainment, especially the silent party, fire show, and beach party. The live saxophonist on the beach and guitarist in the lobby were exceptional. A peaceful 20-minute walk to Tres Ríos, where the rivers meet the sea, was another highlight. Overall, the staff, food, and atmosphere made this stay unforgettable. Highly recommended—we will definitely be back!