TripAdvisor Traveler Rating

This hotel is amazing, everything is close and the view is great, if you want to relax but at the same time do activities this is the place, the hotel have shows at night and activities during the day like tequila seminar with Viridiana and Pilar.

Had a great time again at the ocean maya again. From check in with Carolina to the service from the bartenders, waiters and waitresses everything was incredible. The room was great the beds are really comfortable and the food was fantastic. It’s not my first time at the hotel and won’t be the last. I’d like to make a special mention of Jony, eber, Diego and Roberto at the pool bar. You guys are great and thanks for everything. At the lobby bar Octavio, Jorge, isai, Rey, Tigre, Augustine, yovannetti y Edith. Thanks very much for making my vacation so special. I can’t wait to see you all again.

We had the best time at Ocean Maya Royale! We had breakfast and dinner in the privilege lounge and it was excellent. The service at the top bar was also superb. I would highly recommend you visiting this resort.

We always have a great time at any of the resorts and Ocean Maya Royale was no exception. The staff are the best and Edith was exceptional. She handled our requests at the main square and was so attentive and accurate and friendly. I loved when she came round! I also really enjoyed interacting with Viridiana (we became fast friends!) and Susanna (blue team), Armando (server staff), Augustin (Mike's coffee), and Elder and Alejandro (Privilege). The people really help to make the trip that much better and these are particularly awesome!

Specifically I'd like to give a shout out to Pilar for the tequila class, which in turn convinced us to try the Mayan dinner. THAT was absolutely phenomenal. Alberto & Isai were very attentive. The food was delicious and way too much. The entertainment was mind blowing. Pilar's lessons on the Myan culture were so interesting and informative. This is my 2nd time to Ocean Maya Royale and I can't wait for my 3rd.