Ocean Maya Royale reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

10200 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Beautiful Hotel

R2007LFlaurens on Jul 01, 2022

I stayed here in June with my boyfriend. The Hotel is very romantic and well maintained. The staff cannot do enough for you, our favourite staff member being the barman Oli (pictured) who was so funny and friendly. They certainly don’t hold back on refilling your drink as soon as it is empty and are willing to make you any drink even if it is not on the menu! The only negative is the seaweed which can’t be helped due to the location, and the fact there were a few power outages. But it was never out for too long. I would definitely return. The food was amazing, we tried every a la carte restaurant in the evening. All were amazing in there own way, especially the show put on in Yookoso, but our favourite food wise was the Blue Moon French restaurant. There was a quiet relaxing pool for those who like a more relaxed atmosphere and then a pool nearby that we called the ‘party pool’ where all the activities and music played as well as the swim up bar. We enjoyed both pools and found the entertainment at the party pool very enjoyable. Overall we had an amazing holiday.

TripAdvisor users rated this property 5 out of 5

Still king of the pool

V8047FFandyp on Jun 29, 2022

Just completed my 5th visit to OMR so you could say I like it. The place is as good as ever. The grounds are immaculate and the garden staff are professional and polite. Bar staff are brilliant from Miguel, Eber and Johnnie at the pool bar to Oli and Octavio at the reception bar. Cleaners keep the room immaculate. The entertainment team are as good as ever , Mellisa very cheerful polite coming to say hi everyday. Biggest shout out has to go to Yovonetta (excuse spelling) the evening waitress , the women doesn't stop , absolutely brilliant. The only downs was an Irish guy trying to steal my crown .....not a chance. See you all soon.

TripAdvisor users rated this property 5 out of 5

Awesome vacation

lorenagW7453RS on Jun 27, 2022

My fiancé and I came to visit this resort last year with family and we decided to come again just us two. We encountered familiar faces which was great. Eduardo Izquierdo was such an amazing person. He’s a waiter that has treated us like family. He’s very attentive and very kind. We have always felt good seeing familiar faces and this time we also met Roque which has also been super sweet and very kind to us. I hope this hotel keeps employees that make this hotel feel like a second home. These two employees Eduardo and Roque are exemplary employees that always greet us with such sweet gestures which makes us feel super welcome!

TripAdvisor users rated this property 5 out of 5

Beautiful resort, fantastic time!

vbell273 (Barrie, Canada) on Jun 23, 2022

Let's just start by saying this resort is very beautiful. The tropical well manicured gardens and grounds were so pretty. I found the resort very well kept and the staff to be very friendly. Our room was very spacious and nice. We chose the privilege Honeymoon suite with outdoor jaccuzi tub. The benefits and perks of privilege were nice to have but I'm sure you would have just as nice of time not upgrading. The privilege restaurant had great food and was a quiet atmosphere. Great breakfast and yummy fish tacos for lunch. Our pkg included a lobster steak dinner which was delicious! Our room fridge was stocked daily with beer, spirits, pop and plenty of water. The privilege beach was nice to have the sun beds to relax on if you wanted to get away from the crazy fun pool activities. Privilege also came with a concerirge who checked in with us daily. He would often find us lounging on the beach and by the pool and asked if everything was good with our room and service. He also helped us make our dinner reservations. Other perks were you didn't need a beach towel card to track your towels, drink service on the beach privilege section, and 24 HR room service which was nice for late night snacks or early morning treats or breakfast with tea or coffee. The food was delicious! We ate at all the restaurants and enjoyed them all. Mexican night at the buffet was delicious! The Habachi show at the Japanese restaurant was fun and yummy! It's beautiful to sit by the sea at the open air Italian restaurant, food was good and they make great lasagne! The Blue moon was quiet and romantic with amazing service and food. Mike's coffee bar had tasty treats and lattes. I also enjoyed my daily Nachos at the Mexican restaurant El Charros by the pool! The party pool with swim up bar was the place to be for all the action. The entertainment staff went out of their way to make sure everyone had a good time. Melissa, Angel, Vierly, Eddy, Alexis, and Andrea all made sure we were all having fun! My husband who is a joiner played all the sports, volleyball, water polo ect. At night they hosted the evening shows. The bull riding and karaoke contest was fun to watch! The shows were pretty good. The dancers were really talented and I quite enjoyed the Michael Jackson Show. The bar tenders, waiters, cooks, chamber maids, maintenance ect all were working very hard for the guests. Don't forget to leave some tips! Lastly I would just like to mention the beach issue!! The seaweed problem is true. Yes it was smelly at times but it did not ruin my holiday. It was incredible how hard they worked daily to remove it. They took it out by the truck load full all day. When we first got to the resort it was in huge piles as the week before storm brought it to shore. Halfway through, they had cleaned it all out and the beach was usable. I actually thought at first there was no way I was going to swim in there but I did after those Boys worked hours and hours cleaning the beach! It's mother nature and the resort does its absolute best to get control of it! Thank you OMR for the amazing memorable vacation!!

TripAdvisor users rated this property 5 out of 5

Amazing resort

Felix J on Jun 22, 2022

The resort is excellent very nice place not to forget about melissa that works as an animator very sweet,beautiful, very funny and welcoming as well! Would definitely come back here because there are great activities and food! Thank you melissa!

View All