TripAdvisor Traveler Rating

Excellent Hotel, rooms and installations in good shape. Nice pool area and real sand beach which is cleaned every day. Excellent restaurant and bar services, real AI. Wide variety of food and drinks, friendly waiters and bartenders. Front desk helpful to solve any small problem. Only thing to criticize: Don't consult the doctor at the hotel, especially his medicines are about 8 times more expensive than in the pharmacy.

All of the staff does a magical job, including Alberto who s the poolside entertainment ! Wonderful ! The bubble party was so fun! We enjoyed the pool bar ! Pool aerobics are so much fun ! Alberto brought us spa towels as we sat by the pool . Top notch service!

The experience team: Alberto, Grecia, Moises, Victor. Our ever faithful night time waitress Ana (love)! The pool bar staff: Miguel, Eber, Jonny, Francisco, Andres, keep pouring my friends! Daily breakfast: Ilsa, Sophia, Rusbeck, Laura and Carla. Blue Moon/Privilege: Ermilio works so fast and so hard every single night! Jose and Jorge at Dolce Vita make the dining experience top notch! Just to name a few of the amazing staff members at this resort. We come every year and the employee retention is amazing! The excellent service is the reason we return to this resort so many times. Until next time, OMR, we leave relaxed and happy ??

It was a really nice resort for taking it easy. The grounds and rooms were well maintained and staff were really friendly. People staying there were relaxed and having a good time but no one got too overly crazy and if you like to be asleep by 9pm, you could be without any loud partying. The late evening parties and shows were at the main lobby building so things were nice and quiet in our building (#12) by the pool by bedtime. If you’re into the gym- it had the solid basics (smith machine, free weights, cable machine, cardio equipment). It was busy in the morning but we went back early afternoon and had it all to our selves. I included photos as I had found it hard to find updated ones so I could plan my workouts ahead of time :) The food was good but nothing special outside what we could normally get back at home. The breakfast buffet at La Hacienda was my favorite personally with the fresh juice, papaya, and some kind of sliced yummy sausage. Drinks- Depends what you’re into. My friends enjoyed them but they were more focused on getting buzzed. I personally can’t drink that many sugary drinks so I’d rather have one super good high quality drink. I enjoyed the fresh juice bar though and they had plenty of cold drinking water around the pool. Overall, if you’re looking for a place to get far away and just chill by a pool/beach it was a nice resort. If you’re more of a foodie or looking for more activities outside of a pool, I’d probably go elsewhere.

It was my 50th birthday so we thought we would come to Mexico, the hotel is nice and clean and there is a good variety of food. The entertainment team are so good and keep everyone entertained with yoga, aqua gym and the crazy games. The only thing was the location as we sometimes like to go out at night