All inclusive

Ocean Maya Royale

Riviera Maya 4.0

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Overview

The Ocean Maya Royale hotel is located on the seafront of Riviera Maya, in the heart of the Mexican Caribbean and close to Playa del Carmen.

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

320

Rooms

Maya Deluxe
  • 1 king bed, or 2 double beds
  • Garden view
Maya Deluxe
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • TV
  • 110 volts

Maya Deluxe Ocean View
  • 1 king bed, or 2 double beds
  • Ocean view
Maya Deluxe Ocean View
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • TV
  • 110 volts

Privilege Junior Suite
  • 1 king bed
Privilege Junior Suite
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • TV
  • 110 volts
Additional details

Privilege services include:

  • Minibar, restocked daily with soft drinks, water, and beer and liquor
  • Premium top-shelf liquor service in bars and restaurants
  • Exclusive Privilege Lounge
  • Exclusive Privilege Sun Terrace

 

Honeymoon Maya Deluxe Privilege
  • 1 king bed
  • Garden view
Honeymoon Maya Deluxe Privilege
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • TV
  • 110 volts
Additional details

Privilege services include:

  • Minibar, restocked daily with soft drinks, water, and beer and liquor
  • Premium top-shelf liquor service in bars and restaurants
  • Exclusive Privilege Lounge
  • Exclusive Privilege Sun Terrace

Privilege Honeymoon Junior Suite
  • 1 king bed
  • Garden view
Privilege Honeymoon Junior Suite
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • TV
  • 110 volts
Additional details

Privilege services include:

  • Minibar, restocked daily with soft drinks, water, and beer and liquor
  • Premium top-shelf liquor service in bars and restaurants
  • Exclusive Privilege Lounge
  • Exclusive Privilege Sun Terrace

Amenities

  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Adults only
Type Amenities
Pool bar Bar, Pool bar
Swim up bar Bar, Swim-up bar
Lobby Bar Bar
Sport Bar Bar, Lobby bar, Sports bar
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Room
  • Throughout the property
Type of restaurant Type of cuisine Open for Additional Information
La Hacienda Buffet International Breakfast, Dinner, Lunch
El Charro À la carte Mexican Dinner
Yookoso À la carte Asian Dinner
La dolce Vita À la carte Italian Dinner
Snack area Snack bar International Lunch, Snacks
Mike's coffee Café Coffee and Pastries Snacks
Blue Moon À la carte International Dinner
  • Rooms: 320
  • Fitness centre: on site
  • Salon: on site ($)
  • Sauna steam room: on site
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Water aerobics
Carretera Federal Chetumal
km. 299
Playa del Carmen, Mexico 77710
52 (984) 873 4700
55 km from CUN
  • All-inclusive: Included
    • Unlimited international and domestic drinks

Pools

  • Outdoor pools: 2

Water sports

  • Motorized watersports: on site ($)
  • Non-motorized watersports: on site
  • Scuba diving: on site ($)
  • Snorkeling: on site

Other sports

  • Aerobics: on site
  • Bicycles: on site ($)
  • Tennis courts: on site

Other activities

  • Beach activities: on site
  • Daily activities: on site ($)
  • Games room: on site
  • Nightly entertainment: on site
  • Towel service
  • Umbrellas
  • Lounge chairs
  • Dive school available ($)
  • Business centre available ($)
  • Currency exchange available ($)
  • Giftshop available ($)
  • Laundry facilities available ($)
  • Meeting facilities available ($)
  • Tour desk available ($)
  • Wedding facilities available ($)
  • Car rental available ($)
  • Free Wi-Fi in the lobby

Location

Address
Carretera Federal Chetumal, km. 299, Playa del Carmen, 77710, Mexico
55 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 4 out of 5

Likely to Recommend

C3786HGoliviap on Jun 15, 2021

Great entertainment staff and fun events every night! The pool area was fun and relaxing. Food options were kind’ve limited, but for all inclusive it wasn’t too bad. Definitely a great option for a more affordable resort to go to in Cancun.

TripAdvisor users rated this property 3 out of 5

Borring

G6705HWannak (Southwick, Massachusetts) on Jun 14, 2021

We have been in Mexico 9 times and we have been traveling different islands for the last 25 years this is the worst hotel I book ( maybe due to Covid I do not know ). We have just returned home from a vacation stay at Ocean Maya Royale in Playa Del Carmen, Mexico. This was the first time we have stayed at an H10 Resort. The experience we had was not the greatest. Grounds beautiful, rooms ok do not pay for an upgrade to privilege, not worth the money. The is nothing to do there just eat, drink and stay at the pool if you like to eat and drink all day long this is the place for you. The sports bar has drinks and food and should be a bar, TVs and pool tables and other things to do at the sports bar not food like burgers and wings, etc.. maby snacks yes. Pool entertainment and night entertainment not existing they trying their best but still boring. We will never return to this hotel. OCEAN FULL OF SEAWEEDS AND STINKS.

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