Bay Gardens Beach Resort and Spa reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

3282 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Ian Hippolyte's

itisian1 on Jul 12, 2024

I must sdmit that Bay Gardens Resort and Spa has a welcoming atmosphere and very friendly staff. Would definitely recommend.

TripAdvisor users rated this property 4 out of 5

Excellent Stay

Agatha D on Jul 10, 2024

Excellent stay at Bay Gardens beach resort. Everything was top notch. The food, the beach and especially the service. Shout out to harmony for the fabulous service. We want to extend a special thanks to Tasia in the restaurant for going above and beyond for us. You are definitely something special. Bay Gardens should be honored to have you.

TripAdvisor users rated this property 2 out of 5

Decent resort.

kamiko95 (Macon, Georgia) on Jul 09, 2024

We traveled here for my friends 30th birthday. The rooms were average, the lock to the patio door was sketchy and the door could easily be opened with enough force. Truly a safety concern. The venders who you are told stick to the beach approached us multiple times on the resort property trying to sell us things. The wall around like they are also guests there, that’s ridiculous. Housekeeping was good some days horrible the next. One night I had to go hunt down my own toilet paper because we were never brought any. The same for wash cloths. I truly didn’t enjoy my experience here but me and my 3 friends genuinely tried to make the best of it. Out of 5 nights here we maybe enjoyed 2.

TripAdvisor users rated this property 4 out of 5

Good vacation

Ms_Smith1420 (Toronto, Canada) on Jul 09, 2024

I went with my mom and 2 children (4 years old and 10 years old). This is a small resort in comparison to other all inclusive resorts I’ve stayed at, however, it is a nicely laid out resort with easy access to everything. My children loved the beach and the water park. The staff in every department were very friendly and helpful. The food is satisfying. When dinner is not buffet style, there is a bit of a wait for your order when the restaurant is full. One thing to note, is the outlets in the rooms, we are from Toronto, outlets do not match our charging cords. Thankfully the resort provided us with an adapter. However, it would be nice to know that adapters are needed ahead of time, maybe it’s stated on the resorts website and I missed it. The resort provides a shuttle, for a fee, to the Friday night street festival. If you’re a lover of music, you’ll definitely want to take a taxi back and not the shuttle as the shuttle leaves the street festival at 10:30, just as the best music starts playing. Overall, very enjoyable family vacation. I would definitely return to Bay Gardens Beach Resort.

TripAdvisor users rated this property 1 out of 5


Julia Zumba m on Jul 08, 2024

Where do I begin: the place needs lots of repairs first the lobby it should be welcoming these chairs at the front are very ugly and very dirty please get rid of them. Some of the staff are not trained to work with people, for example the massage people need to be trained they hurt my back and my sister’s back, they give rub down and not massage.the activities should be better and everyday. The food is boring more variety add oatmeal sometimes.

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