TripAdvisor Traveler Rating

My family and I had the best experience here ever. We met so many amazing people. The food is great, the service, and again the people. Cheeky, Barbie and Shaquana, made my experience the best! This place feels like home and I would recommend going to this resort!

There aren’t enough kind words to say how AMAZING our stay was at the Alexandra!! We traveled to Turks and Caicos for my husband’s 50th birthday and it did not disappoint! From the staff, food, daily entertainment, beautiful property, location and more-this place is top tier. The restaurant, Black Rock had an exceptional ribeye steak, along with the Fish Deck having great sushi. All of the food was fabulous. The rooms were clean and cool (you need that A/C out there!) and always well stocked by housekeeping. A bonus was our suite having a washer and dryer. The property itself was well kept, clean and beautiful. The schedule of events and entertainment at the resort was perfect. Karaoke night was our favorite. But what really sets this place apart are the people who work there. The staff at Alexandra are impeccable! From the time we walked in, we were treated wonderfully. Brown at the front desk showed us excellent hospitality. He brought my husband a bottle of champagne and cake for his birthday. Skyers at the Coconut Bar always had our drinks ready with a smile and a joke! Wilkins and Leo kept the party going for us at the bar, dancing & singing. Barbie was the sweetest, making sure my husband was having a great time for his birthday. Rosline, Shirley, and Anderson waited on us when we dined and their service was great. Romaine aka Lettuce, is the keyboardist & the definition of Irie Vibes- his smile and laugh is contagious and his no-worries attitude is something we can all appreciate. And last but certainly not least, there’s Rhazzor the assistant entertainment manager, but we now consider him a part of the family. Rhazzor went above and beyond to make our stay the best and he did just that! From helping with reservations, checking in on us daily, and just having conversations with us, he made our trip. I hope the Alexandra knows just how valuable of an employee he is. Our vacation wouldn’t have been the same without him. Thank you Rhazzor!!! So in summary, we had an unforgettable time, made so many memories and now have new friends we call family. I would recommend the Alexandra to anyone who is coming to Turks and Caicos/Grace Bay. This IS the place to be. It’s not goodbye, just see you later…

The place is beautiful and the people made the experience amazing. Special thanks to Rhazzor who is an amazing human and really made this place special to us. Also above and beyond service from Wilkins, Sky, Brown, Barbie, and Rosaline.

would 100% recommend this place. the rooms are very nice and room service comes to clean and make your bed everyday! everyone here is so nice and there are so many activities to do here in turks and caicos! it’s never too noisy at all. the assistant of entertainment, razor, is one of the highlights of my trip.

it was perfect, food was very good. the atmosphere and everyone was super nice. i loved it overall, the rooms are very nice as well.