The Sands at Grace Bay reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.5
  • Service 4.0
  • Value 4.0

2374 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Back again for like the 6th time

louraedude (New York) on Jul 02, 2022

Always a great stay! People so nice. Gardens are beautiful. I have never been here in June-July but no different than spring or fall. Awesome. Came with my grandchildren 6 and 8 . They loved it. Free water craft, pool toys, etc. They supplied safety vests, towels, etc. Top shelf treatment. The only suggestion I have is they need to move the piles of beach chairs off the beach. When not crowded they leave these in a tall pile blocking the view of the water for some who are using the palapa- see my photo. Could not see my grandson in the water - dangerous. Also get more keys. They could only supply one per room. Poor planning. We will be back as this place is a good value.

TripAdvisor users rated this property 4 out of 5

The place is very good

LaVoz N (Miami, Florida) on Jun 30, 2022

The beach is outstanding Grace Bay is truly the best beach all around the Atlantic. warning do not drink their tap water is bad, ice is bad, tap is bad, salads un cooked food all bad ideas. Watch out we were 6 and we all got sick from the water.

TripAdvisor users rated this property 3 out of 5

“Ocean” views

afzae10 on Jun 26, 2022

The Sands is beautiful. We had a two bedroom and it was so nice to have two bathrooms, a full kitchen, laundry. . . The screened in porch was amazing. However, just make a note that even though they say rooms are ocean view, that seems to mean from somewhere in the room, or in our case, standing up on the ground floor screened in porch and facing all the way to the left. If you sat down all you saw was bushes/courtyard. We asked them about this and they agreed to show us a room in the am and we could decide if we wanted to move. We viewed the room, still no view unless you looked left from the porch but at least we could see the ocean from a seated position. The problem was no twin beds. Housekeeping said they could fix that so we agreed to change rooms. The following day we had to pack up by 11 and all our stuff was stored at lobby area. They told us they would call when new room was ready. They did not. At four (check in time) we went to inquire. When we got to new room there were no twin beds. . . My husband spent a good hour trying to figure something out. We had already lost a day of vacation trying to work this all out. . . So on our third day they switched the beds in the second bedroom to twins. Hotel staff in other parts of the hotel went out of their way to help with whatever we needed. The front desk staff it was like pulling teeth to get help. I am just thankful we did not have small children with us because being without a room that long would have been an issue. I searched online but I’m just not sure how you know which rooms are ocean view or not.

TripAdvisor users rated this property 4 out of 5

Loved every minute @ SGB, T&C

BAK (Manchester Township, New Jersey) on Jun 25, 2022

Hi all. This is about my trip last July - August 2021. It was wonderful. The 5 of us family members ( husband, myself (78 & 73), daughter, son-in-law (51 & 56) & grandson (14) stayed from 7/27 - 8/3 in a 2 bedrm 2 bath suite building 4 ground level pool side. Because of our age and health issues we need to be in that building. With the help of Barbara, (the front desk manager) we were given a room that met our needs. This will be our 11th stay at the SGB, T & C. We are all so looking forward to being there again. We are booked for the same time period this year. It's our home away from home. We usually eat at Hemingways on our first night there. Some of us enjoy the breakfast and lunch also served there. A big hello to Erica! Hope to see you soon. As I have mentioned in other post we are potted palms. We sit by the pool or on the beach. We just want to relax, eat well, drink way too much and have fun in the sun and shade, and enjoy the live music on specified nights. The rooms at the Sands GB have always met our needs.....clean & safe. Yes, some of them need new furniture etc. as some guest and myself have stated. Not sure if this upgrade is mandated by the SGB or up to individual by owners. My biggest compliant is the fact that there is only one safe and that is in the main bedroom. IMHO........There should be a safe in each bedroom. Staff there has always responded when we need something brought to us. We are so looking forward to our up coming stay, just waiting for medical clearance (Non COVID-19 related) for two of us too travel. Praying for this to happen. Keeping all fingers and toes crossed! We have traveled to many other Caribbean Islands and stayed at other hotels/condos , but this is the one we enjoy the most. Hope to see you all soon. BAK, NJ

TripAdvisor users rated this property 5 out of 5

Beautiful resort

marykathrync2022 on Jun 12, 2022

My husband and I celebrated our 9th anniversary at the Sands last week. We were impressed with everything- the friendliness of everyone, the beauty of Grace Bay and the resort, the list could go on and on. We felt “at home” immediately and enjoyed every second we were there. The resort was not overcrowded and had plenty of chairs, floats, etc. Hemingway’s restaurant at the Sands was great. Loved the passion mojito! We can’t wait to return and we plan to stay at the Sands on all future trips to TC.

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