TripAdvisor Traveler Rating

To start, I would officially give a 4.5 star rating. The pros that make the Sands great are the beautiful grounds and lovely suites that include a screened in porch. For anyone that has traveled to somewhere tropical, the bugs can be the biggest headache so the screened in porch was a major bonus. The junior suite was clean and included a comfy bed with crisp linens and soft pillows. A mini kitchenette and stacked washer dryer allowed for at home amenities and connivence while away from home. The pools were nicely maintained and inviting but the real gem is the amazing beachfront that is steps away. The beach crew is friendly and helpful and the inclusion of all the water activities (snorkeling equipment, paddle boards, kayaks, etc.) was a major bonus. The onsite restaurant, Hemingway, is solid and great for breakfast, beach lunches, and a nice dinner. The sister property of The Palms is walking distance along the beach and offers extra dining options. The main reason for not giving the property a 5 star review is the fact that there was only one restaurant on property and the fact that the service was great in some areas but good overall. As for the construction of the St Regis next door, it’s not intrusive. There is more noise in NY on a daily basis than there is from the construction site in my opinion. In general I was not aware of the construction unless waking passes it on the beach. Overall a great stay and a great value while visiting the beautiful waters and beaches of TCI.

The resort itself is nice but unfortunately is located right next to a major construction site (new St Regis hotel) which means you will hear loud contruction noise from 7am to 7pm every day, by the beach, non-stop noise which totally kills the calm relaxing vibe you’re hoping to get for the price of staying here. This construction will likely last for many months if not years; I recommmend choosing a place closer to the Ritz Carlton to move away from the noise.

Upon arrival I did not feel welcomed by front desk. She was possibly being racist as I saw her treat others a certain way. She was very rude to me. Our room had a bad stench to it. We couldn’t shower comfortably because our shower water will get cold after just 3 minutes. After my stay I tried reaching out to the manger and they are unresponsive. I definitely would not recommend. This place is more of a 3 star hotel. Book somewhere else.

We really enjoyed our stay! We travelled with our 5 month old son and took advantage of the babysitting services arranged by the resort. They set us up with Janice who was amazing and looked after our little guy with so much care and love, sending pictures throughout the hours we were out! She put our minds at ease and made our vacation date nights more enjoyable. The resort itself was very nice but be sure to pack bug spray if eating outdoors!

Offseason is great time to go. Nice room very well cleaned and serviced. Everyone was so nice. Rum punch greeting. Pool towels and beach chairs always available.