TripAdvisor Traveler Rating

Our stay at The Sands was absolutely wonderful! We loved the resort, the pools, and the breathtaking beach! The staff was so wonderful to us and kind! One thing that we loved about it was all the privacy you had even while enjoying the pool. Such a great place that we would love to go back to sometime.

Our family of 5 stayed at The Sands at Grace Bay for a 5 night stay in a 2 bedroom ocean view suite. We truly enjoyed our stay here. It really is a hotel with an AirBnB vibe to it. So many wonderful amenities, housekeeping that made our stay lovely. The room was in great condition, very clean, and provided all of the essential apartment supplies for laundry and cooking if you wanted to. It had a large screened balcony that had a gorgeous view of both the pool and the beach. The resort grounds well maintained and it was easy to get a chair at either the pool or beach. The beach is ridiculously beautiful on Grace Bay and the location is less crowded, which we loved! Utilize the beach amenities and the guys who help book excursions and give towels by the pool/beach entrance - they are awesome and so nice! The Sands location was perfect for us. We walked everywhere (no cooking for me on vacation! ??) for coffee and meals. Shay Cafe and Lemon2Go were so close, we had amazing coffee every morning! We walked everywhere - to Somewhere Cafe down the beach for lunch/snorkeling to Infiniti restaurant for dinner one evening. Hemingways on site was very good as well for while you are on resort. There is construction occurring but we were not bothered by it nor was it excessive. If you are into a relaxing resort that feels less like a formal hotel experience, Sands is a perfect choice. We will definitely be back!

We just got back from 4 nights and LOVED our stay here. Family of 5 so finding beachfront with resort amenities without a crazy high prices - this was the fit! We had ocean view…not really much of a view but loved how close it was to the beach, pool, and Hemingways. It’s the perfect blend of an Airbnb and a resort. Loved having beach chairs and beach service. The landscaping and resort was so clean and well kept. Our 2 bed with den room was exactly like the photos. Housekeeping service was great. FYI: 2 detergent pods come with room for 2 loads of laundry. Location was perfect - 10 minutes max to anywhere. Lots of comments about construction noise…yes you could hear it but it was not at all an interruption to our day. I would absolutely stay here again and highly recommend it.

I had high hopes for this hotel. My major issue was that the room has doors connecting adjacent rooms. The problem was the doors are wooden so it felt like our neighbors were literally in the room with us. We could clearly hear conversations, cell phone alerts, and even smell their coffee in the morning. The room was also beat up— dents in the walls, scuff marks, and the air conditioner unit, which makes a very loud click when it turns on, is in the bedroom. Would also have expected the staff to be friendlier.

The beach is beautiful, and we appreciated how easy it was to find chairs by both the beach and pool. The resort grounds are attractive, and the beach location is excellent. Unfortunately, several aspects of our stay fell short of expectations. Our Junior Suite did not look as updated or spacious as the online photos suggested. The suite shared a locked connecting door with the neighboring suite, and we could clearly hear their conversations, coughing, snoring, bathroom noise, and doors opening and closing. My daughter was uncomfortable at night because it was often difficult to tell whether noises were coming from our suite or the neighboring one. When we asked about it, the front desk told us all suites are configured similarly and there was nowhere with more privacy. We also frequently heard noise from outside walkways and staff areas. Nearby high-rise construction was both noisy and visually distracting. Our Courtyard View Junior Suite felt more dated and less spacious in person than the website photos suggested. In particular, the bathroom did not match our expectations based on the images shown online. Dining options were limited. Hemingway’s is the only on-site restaurant, breakfast doesn’t begin until 8 a.m., and there is no coffee shop or grab-and-go option for early excursions. We also found the service at the restaurant to be less friendly and welcoming than we experienced elsewhere on the island. We were surprised that Wi-Fi was limited to four devices per room. Additional devices and “faster” internet required an extra fee, but even after upgrading, we did not find the internet particularly fast. The beach is truly the highlight of this property, and we had a wonderful time on Grace Bay. However, the noise issues between suites, room that did not match the website photos, limited dining options, additional internet fees, nearby construction, and overall value kept the experience from meeting our expectations. While we enjoyed our vacation, we would likely choose a different resort on a future visit.