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Overview
Everyone will enjoy this resort's proximity to the town of Varadero. It is a great place for long walks on the beach and mingling with the friendly Cubans.
Check in
4 p.m.
Check out
12 p.m.
Rooms
287
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly entertainment
- All taxes
Rooms
- 1 double bed, or 2 single beds
- View of garden or pool
- No more than 2 guests in the room
- 1 double bed, or 2 single beds
- View of garden or pool
- No more than 2 guests in the room
- 24 hour room service
- A/C
- Hair dryer
- Mini-fridge
- Safe
- TV
- 110/120 volts
- Patio/balcony (main floor only)
Amenities
- Adults only
| Type | Amenities | |
|---|---|---|
| El Mojito | Bar | |
| Plaza | Bar, Lobby bar | |
| El Framboyan | Bar | |
| El Traguito | Bar, Beach bar |
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Room
- Throughout the property
Internet
- Business centre available ($)
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| La Hacienda | Buffet | International | Breakfast, Dinner, Lunch | |
| El Framboyan | Buffet | International | Breakfast, Lunch | |
| Sushi Restaurant | À la carte | Sushi | Dinner | Reservations required |
| El Cactus | À la carte | Mexican | Dinner | Reservations required |
| Fusion | À la carte | International | Dinner | Reservations required |
- Rooms: 287
- Fitness centre: on site
- Spa treatments: on site ($)
- Yoga
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited domestic drinks
Pools
- Jetted pools: 1
- Outdoor pools: 2
Water sports
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
- Scuba diving available ($)
- Snorkeling: on site
Other sports
- Tennis courts: on site
Other activities
- Daily activities: on site
- Games room: on site
- Nightly entertainment
- 24 hour front desk
- Currency exchange available ($)
- Giftshop available ($)
- Laundry services available ($)
- Medical services available ($)
- Medical services onsite available ($)
- Parking
- Wedding facilities available ($)
Exterior view
Exterior lobby entrance
Pool games
Grounds
Pool area
La Hacienda restaurant
Pool
La Hacienda buffet
Pool views
Exterior view
Pool aerial view
Lobby
El Cactus
Fusion
Resort view
Garden at the pool
Location
Reviews
Bye Roc Barlovento
shanimp on Jan 28, 2023
I traveled to Cuba last week, Havana then Varadero with my friend. The Pro would be the easy access to the beautiful beaches and the clean and well kept grounds. My Cons list is too extensive but I'll narrow it down... Upon arrival the front desk staff were pleasant, asked us to make dinner reservations with "Frank" at Customer Service. We felt he ignored us for some time as he laughed and spoke with a Canadian couple who were checking out. He even came to me and asked "Do you need me right now?" We were not his priority... We had to switch rooms as our first room was filthy, urine on the seat, dirty towels on the floor and a bucket in the bathroom, Clearly this room was not cleaned prior. When I went back to the reception desk to make them aware of this issue, I was rudely told by Nuirka that i would need to wait until all rooms were cleaned so she can speak with Housekeeping. That's ridiculous. I felt the receptionists and Frank in Customer service catered to Spanish speaking visitors or Canadians. My biggest problem was when they deactivated our keys stating that we need to check out on the 22nd when my reservation, which I should Nuirka, clearly states the 23rd. When I asked Frank if I could speak to a manager, he rudely told me to sit down and wait. This is not the way to speak to paying customers. After they figured out they were wrong, zero apology from those involved, only a nice manager who provided a complimentary bottle of rum. I love Cuba but will not stay in a resort where I feel like a second class citizen. Frank also sat us at 8:30pm at the Mexican restaurant and we were the only ones in the restaurant. Mind you, we passed by the restaurant at 6:30 and there was plenty room. He was just being a jerk to us, I would hate to think it's because we were the only African-Americans at the resort. I cannot in all honesty recommend this hotel.
First time visiting, won’t be the last
E2073GLjamiel on Jan 28, 2023
Staff are wonderful everywhere in this resort, rooms best I have had in Cuba, u don’t come to Cuba for the food but you won’t go hungry here. Beach is a dream come true with sand bar allowing you to walk a good ways out from shore.
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