TripAdvisor Traveler Rating

Very clean and well organized. Beach is beautiful, staff was friendly and helpful. They all did the best with what they have to offer. Would definitely return, perfect for families with children. Yuya is the best ??

My husband and I stayed here from January 10 - 21 with my brother-in-law and sister-in-law. We were in the 700 building which is one of the buildings closest to the beach which was perfect for us. I think it was a great location for our rooms as we were away from the main entertainment and restaurants so if you are looking for something a little quieter request this building. This was our 3rd trip to Cuba but our first stay at this resort. All of the staff we met were very friendly and helpful. I can't say enough about the servers at the buffet. They recognized us within a few days and got to know what we wanted for drinks even before we sat down. Every employee we met was helpful and friendly and went out of their way to make our stay enjoyable. The front desk staff are so helpful and always had a smile when serving our requests. The beach was amazing. We spent hours relaxing on the loungers. There is a restaurant just steps from the beach you can go to for lunch. We didn't spend time at the pool simply because we prefer the beach. If you are visiting Cuba, keep in mind that supplies such as cheese may not always be available but I was happy with the variety of foods so I didn't think it took away from the overall experience. I know lots of people complain about food in Cuba but I love Cuban food and the staff did a great job making the food delicious with supplies they had. This was a wonderful experience and happy we stayed here.

we chose this hotel for the nice reviews and also because sunwing recommended so well, they have good service, good food, my chambermaid yoya is so good keep the roo. very clean, awesome entertainment thanks yuya and customer service is the best thanks yas

Booked Roc Arenas Dorado for Jan 13 -20. Probably would have shied away from a 3+ star in cuba but afriend was there and said it was good. Plus all the reviews of the 4 and 5 star were poor so thought, why not go with no expectations and won't be disappointed. We were pleasantly surprised! Resort was clean, staff always cleaning, garbage removed often, they are renovating, freshly painted, water was always hot for shower, lots of toilet paper, pool was clean, beach was beautiful. The food wasn't horrible and had lobster at one a la carte. If I had a complaint it would be that there was no vodka, but that is the norm for cuba these days. Lots of shortages and not the resorts fault. For $845 out of London Ont I think it was an amazing deal a d would return

Thank you for the good vacation we have had, the good food, the good drinks, the kindness of the reception girls, the excellent entertainment, and the customer service work. thank you all for the good times. A hug