TripAdvisor Traveler Rating

We had a lovely time and the people of the resort are wonderful. However, sleeping is an issue; noise is one with people partying until 3 in the morning and nothing was done until the 6th night when I said I would call the police myself next time. If it wasn't for the noise, the bedbugs would make sleeping a chore. Talking with other tourists I found five other rooms/ villas had them, it was easy to see all the people with bites on their legs and arms. I first thought it was ants as they were crawling on the bed and in the bathroom but the spray I had stopped them and mosquitoes unfortunately not the bedbugs. The food isn't the greatest but Cuba is in financial trouble and importing food and other items is slow. The chefs try their best some are heavyhanded with the salt. This resort isn't very handicap accessible with multi-level floors some only reachable with stairs and some ramps blocked with overflow furniture. Elevators were an issue of the two banks of elevators only one worked most of the time. The beach and pool are nice with lots of lounge chairs and sling-back chairs, but the umbrellas are limited. Drinks are either beer or rum and the pop varies depending on where you go and what day it is. Bring lots of money! The ATMs- (7 in all Varadero) and the 4 we visited were out of money and we left our passports in the safe so couldn't withdraw any directly from a bank. If you wish to bring gifts the basic medications for pain and allergies were most appreciated along with cleaning wipes and hand sanitizer.

7th time there and requested room 3 months in advance, got a garbage room. Sorry, we have no more rooms. We don't care if you were here 7 times, here's your key. Elevator not working so we drag our suitcases up to 5th floor. ( elevators not working for 7 days) Food was typical for the shortages in Cuba , no eggs, potatoes, burgers, fries, hot dogs, bread.

My two week stay at Villa Cuba was ok. The beach is really beautiful. Hotel is run down. Rooms are moldy paint peeling off the ceilings. Changed rooms twice not much better than the first one. The employees and the maids are very kind and helpful. A lot of stairs involved in this resort. Elevators are scetchy or not working. The alcohol is minamul If you like rum and Crystal beer then you'll be fine. Don't expect vodka drinks or baileys for your coffee nothing like that here. The food again is well Cuba. No bacon at breakfast. Mystery meat was alway on the buffet. No hamburgers no hotdogs no french fries. Alot of misitoes after dark..being bug repelant. Bring American ones for tips. Dont tip with Canadian loonies and twoonies. Cubans can't use them! Enjoy you vacation.

First time at this lovely resort and will definitely return. Hotel is gorgeous but what stood out was the employees. From the front desk to the dudes painting the atrium I found the ENTIRE staff giving it their all in spite of Cuban supply chain nightmares. Got engaged and the manager Adrian had a little champagne celebration for us. The generosity, love and kindness left us speechless. Tourism is Cuba's lifeline and COVID kicked the industry in the teeth. The citizens don't have a penny but will give you one anyhow. Please bring american $1 bills for tips and no loonies as they can't exchange them.

I've always wanted to visit this resort and finally had the opportunity during end of March to April 2. We have no complaints. Spacious clean rooms with a beautiful ocean view from 2709 room comfy beds and pillows and great ac. pretty grounds with lush plants. good selection of foods at breakfast lunch and supper. Loved the coconut bars for supper dessert.. My husband liked the ham sandwiches at the snack bar. Great service by all staff very friendly and approachable. Clean pools. Although elevator gave out a few times we didn't mind the walks up the side stairs. The main staircase could be cleaned up a bit though. We would stay again. Thank you all for the hospitality!