We loved our 2 night stay in the Fairmont Gold room during Valentine’s day. We haven’t stayed in the hotel for a number of years and all I can say is she looked great. Staff, service , rooms, bars, restaurant, and pool/ gym were great. We ate the restaurant for dinner 1 night at Q and the service / food were terrific. The highlight for us was going for drinks and hors d'oeuvres in the gold room which was HUGE. The gold room was approximately$125 more per night but includes a fab breakfast , snacks , non alcoholic beverages, desserts and appetizers. It was worth it. Best part of the hotel was is location right in the heart of the Victoria Inner Harbour .
Amazing Harbour Views
Feb 16, 2024
Our flight arrived early and with our ALL benefits we were able to get into our room early! We received personalized touches throughout our staff. Lovely hotel with lots of history. Loved it and would stay again and again. The staff were so helpful in booking dinner reservations to activities.
A cozy stay for a winter getaway
Feb 16, 2024
My partner and I stayed at the Fairmont Empress for a short winter getaway and had a lovely time. We enjoyed the spa, afternoon tea, and night caps at Q bar. We also enjoyed the short walk to other restaurants, shopping, and activities in Victoria. Would definitely recommend!
Had a great stay and enjoyed the amenities
Feb 15, 2024
The customer service was excellent. All staff were so courteous ms pleasant, and made us feel special. The room was pleasantly updated and well equipped with all necessities for a great stay. Would definitely recommend to friends and family
not up to snuff
Feb 14, 2024
not up to expectation. yes, very picturesque and imposing structure, scenic as well. overall room was less than expected. standards for maintenance and housekeeping seem "lacking". may try again, but will need time to consider or forget issues on recent visit