Fairmont Empress reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.0
  • Service 4.5
  • Value 4.0

4888 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Visit to Victoria fairmont Princess.

nagesan (Toronto, Canada) on Jul 23, 2021

Great location we had a great room with a view of the Harbour. When you visit try the high tea service was excellent. Everything was way and beyond expectations. Breakfast was great. Visit bar the bartenders are very good. Walk around the hotel great pictures and a lot of History. Visit the shops in the hotel great deals.

TripAdvisor users rated this property 4 out of 5


W2074UMjasonm on Jul 17, 2021

If your looking a fabulous experience with a view, Fairmont Empress is it. We stayed here to wrap up our honeymoon and it felt like Royalty. They have redone the hotel immaculately and the staff are top notch. There were some old pipe sounds that woke us up occasionally but it was a great stay!

TripAdvisor users rated this property 4 out of 5

A lovely experience to be remembered.

556donnai (Toronto, Canada) on Jul 15, 2021

It was a 50th anniversary to stay again at the Empress where we stayed in the red velvet "honeymoon suite" for one night in 1971. We enjoyed the nostalgia (pictures); noticed the ivy had been removed - probably a good thing; and once again had tea in the lobby. We did miss the old setting in the lobby, however, I'm sure new guests will enjoy the new look. We were pleasantly surprised to receive an anniversary cake for two on our first night's stay. And the lovely white roses in the garden were beautifully perfumed. We appreciated the restrictions for elevator use because everyone is still not fully vaccinated for COVID, as we are. The staff were very helpful and pleasant.

TripAdvisor users rated this property 5 out of 5

Will be back

jayneb428 (Barrie, Canada) on Jul 15, 2021

Staff was pleasant and accommodating. Rooms were big enough and beds were very comfortable. Location was superb. Would most definitely return. Only criticism was the lack of free wifi. I think it would go without saying in this day and age that wifi should be the norm.

TripAdvisor users rated this property 5 out of 5

Wonderful weekend away!

wisemanm2017 (Nanaimo, Canada) on Jul 15, 2021

Beautiful hotel, excellent customer service, perfect pool for little ones, delicious food, lovely lavender lemonade. Enjoyed everything the hotel had to offer. We loved sitting around the fire pit at the gold lounge.

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