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Overview
Rising regally over Victoria's spectacular Inner Harbor, Fairmont Empress luxury chateau-style hotel showcases the spirit and energy of Vancouver Island in grand style and offers the perfect escape from the stresses of modern life. Guests can enjoy activities such as whale watching safaris, world-class cultural exhibits, playing golf, tasting mouth-watering local cuisine, or going on scenic garden and winery tours. No stay at The Empress would be complete without a visit to one of the magnificent Victoria restaurants in this historic hotel. Guests may try the coveted English ritual of Afternoon Tea, savor the famous curry buffet in The Bengal Lounge or sample award-winning food and wine in The Empress Room. The impressive surroundings and exceptional cuisine guarantee a truly memorable Victoria dining experience.
Check in
4 p.m.
Check out
11 a.m.
Rooms
477
Inclusions
Rooms
- 1 king bed, or 2 double beds
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Maximum 3 adults
- Maximum 2 children
- No more than 3 guests in the room
- Ceiling fan
- Seating area
- Smoke-free
- 24 hour room service
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Rollaway bed (on request)
- TV
- Complimentary toiletries
Amenities
- Elevators.
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Check-out time: 11 a.m.
Wi-Fi
- Lobby available ($)
- Room available ($)
Internet
- In room wired available ($)
- Business centre available ($)
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| The Bengal Room | Buffet | International | Dinner, Lunch | |
| The Empress Room | À la carte | International | Breakfast, Dinner | Dress code, This venue may be closed or have reduced days of service during low season |
| Afternoon Tea | Café | Coffee and Pastries | Snacks |
- Rooms: 477
- Fitness centre: on site
- Salon: on site ($)
- Sauna steam room: on site
- Spa: on site ($)
- Spa treatments: on site ($)
Pools
- Jetted pools: 1
- Kids pools: 1
- Baggage check
- Business centre available ($)
- Concierge
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry facilities available ($)
- Laundry services available ($)
- Parking available ($)
- Tour desk
- Valet parking available ($)
- Wedding facilities available ($)
Fitness centre
Exterior
Lobby
Lobby bar
Meeting room
Pool
Q Bar
Spa
Location
Reviews
Disorganised and disappointing
Robyn G (Victoria, Canada) on Nov 28, 2022
On arrival, my booking could not be found. I was told it eventually was found that because I booked on a 'third party site'- the Accor booking site- it had not 'pushed through' the booking onto their system. I had also pre-ordered a charcuterie platter for the room which was not there. I had to make several enquiries to arrange this after the fact. The hotel did send a complimentary bottle of proseco, for which I was grateful, I was just very underwhelmed by the service and lack of co-ordination between the booking and arrival. One pays a premium to stay there, and I arrived at 6pm leaving early in the morning- I only had a few hours to enjoy my time there and can't say I did much.
Our Anniversary
Yawannafanta on Nov 26, 2022
I would give 5 stars but my feelings are still hurt that we planned our trip for tea time and just before arriving it was cancelled. Also wasn’t put in the room I reserved. But the hotel is beautiful and the service excellent. Maid service is perfect!
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