Active Advisories
Please note Hotel Grand Pacific will be upgrading some fitness facilities which includes removing the current weight equipment, installing a new rubber floor in the weights area, and adding new Matrix weight machines. The current schedule has the closure beginning on July 15, 2024, and all spaces reopening on July 27, 2024. Please be advised during this period, the weights, cardio, squash, and studio spaces will be closed. However, the front desk area, pool area, and changerooms will remain open.
Studio classes will continue during the closure and will be held in the Courtyard Room, located down the hall from the Courtyard Café, with sign-in still at the front desk. The class equipment will be stored in the Courtyard Room throughout the closure. Aquafit classes will not be affected.
Overview
Discover a more personalized guest experience at our harbourfront hotel in Victoria, British Columbia. Welcome to the Hotel Grand Pacific, a hotel that recognizes that the perfect getaway has to embrace all facets of your lifestyle. During your stay with us, try a variety of guest experiences from the Wild West Coast to Afternoon Tea, with walks to the sea wall or yoga classes at our on-site and unparalleled athletic club. The world is your oyster during your stay at our full-service hotel in Victoria, BC, the premier choice for business and leisure travelers alike.
Check in
4:00 p.m.
Check out
11:00 a.m.
Inclusions
Rooms
- 1 king bed, or 2 queen beds
- City view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- City view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-fridge
- Safe
- Slippers
- TV
Amenities
Pool
Exterior
Location
Reviews
TripAdvisor Traveler Rating
Horrible front desk staff
riya p (Bellingham, Washington) on Jul 21, 2024
Rude, incompetent staff. We have stayed in other hotels in Victoria, and prefer them all more than this place. The fitness room could not be accessed the entirely of our trip. The only saving grace is the location, which is central and walkable to all attractions. The room we were given was old, tired and had 3 flies/mosquitos that we had to swat down when we first entered. The carpets were stained, the room smelled moldy, and the tv was the size of my laptop. When I informed the front desk of the unsatisfactory, unhygienic and old condition of the room, her response was to inform me that “most guests in North America love the traditional aspect of their non refurbished rooms.” Sure, ok. I visit on average about 7 countries a year and stay in only 5 or 4 star hotels, but my opinion is not relevant next to the other white patrons. Please note my other friends staying for the same conference were given fresh, refurbished rooms with water bottles delivered. When I asked for the same, the lady had the audacity to tell me that tap water should work just fine for me. If not, it will be a 2 dollar charge for the bottle! I would love an explanation for this from management. Our group had 3 rooms and paid the same amount, 2 of which got nice rooms with water bottles. We got an old, dirty room and were told to drink water out of the sink tap.
Very disappointing.
877guyh on Jul 15, 2024
Pros: great location. Cons: charging additional for every single service, from additional cot, to use of the EV charging station. When we arrived, we were not informed upon pre-check in that we were assigned to the 3rd floor, just above the banquet floor, and that there would be a loud event that night. If I had known that, I wouldn't have booked this hotel. I guess they were thinking that leaving 4 sets of ear plugs in the room would be good enough. We paid for an additional cot, which was left folded in our room. When we called housekeeping to come and set up the cot, the housekeeper just opened it next to the TV and minibar credenza, which blocked both the TV and the minibar. Very minimal bathroom amenities. No water bottles, or water options at all.
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