Crown Paradise Golden Puerto Vallarta reviews
7824 TripAdvisor reviews
Stick to your requirements when you arrive
dias1408 on Mar 15, 2024
We had booked a deluxe oceanview room for our vacation. Upon arrival, the room we were assigned was anything but deluxe. When we complained about it, we were shown another room which was no different. However, after we insisted on finding a better room, the Concierge on duty, Ubaldo, took it upon himself and found us a better room in the new section of the hotel. If it hadn’t been for Ubaldo we might not have had an unpleasant stay at this resort.
Beautiful stay in PV Mexico. Right next to the marina. Great resort. Great staff. Small and you are known by day two.
cjones280837 on Mar 12, 2024
Came for the third time to the Crown golden in Puerto Vallarta love the quaintness of the hotel love the new rooftop pool love the activities, poolside lots of choices of restaurants. The service was amazing. Staff is always friendly would definitely come back again
Room disaster
Yanezy58 (Chicago, Illinois) on Mar 12, 2024
Upon arriving in my room there was a broken hot water knob in the bathroom sink and the sliding balcony door lock was also broken. Once the hot water knob was fixed the cold water knob did not work and did not get fixed for three days. There was also a bad odor coming from the water intake on the bathroom floor. The iron did not work and no ironing board. The windows in the resturant upstairs were filthy made the resturant look bad. One of the lights in the bathroom went out and they never came to fix it after I asked three times. I say the best part of this hotel was the entertainment. After all that they gave us a one free stay back there of course, should we ever decide to stay there again. Hope you have better luck should you decide to stay there.
Great!! Great!!
tkinney369 on Mar 11, 2024
The new building was perfect, could have had more hot water, another elevator would be nice, snack in the fridge would have been nice, noice control at pools, Better way to reserve restaurants. More adult entertainment at Nitro!!
March 3 to 10 2024
lavi0let (St. Albert, Canada) on Mar 11, 2024
Was not satisfied with initial room, ocean front looked out to a bar and beach beds, this was rectified the next day, staff are excellent, food is good in buffet but usually cold, waiters are great, reservations for hotel restaurants is terrible, advised to be there at 9:01am to get some reservations.