Iberostar Tucan

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 7637 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    What a great week!!!

    Reviewed by Rachel-Anne R(Winnipeg, Canada) on Apr 15, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I just spent a week at the Iberostar Tucan with my family. Just a couple of cons not many though. If you have a stroller or wheelchair you can’t really go through the jungle portion of the resort because there are so many stairs. As well as the rooms if you are not on the ground floor there are no elevators so to carry the kids and the stroller up the stairs every time we had to go to our room was a little frustrating. I had read reviews before that it was hard to get a beach chair by the ocean or main pool and that is very true. If your not up super early you won’t get one. The beach is so beautiful. The food and drinks were good. The kids loved the kiddie pool area and playground that’s were we spent most of our time. The kid shows were also really great my daughter really enjoyed them. The animals are a huge highlight! The monkeys came right into our balcony and it was so cool to watch. The rooms are decent nothing super special but they were nice and clean. The star entertainment team was INCREDIBLE!! Especially Alejandro. He was so good with my kids and always had a smile on his face. He is so personable with everyone and does such a amazing job making people feel at home at the resort. Hats off To whoever hired him you have such a wonderful employee in Alejandro. He is definitely a keeper!! Overall we had such a great week and are sad to be returning to the snow tomorrow.

    Fantastic resort

    Reviewed by Susandion() on Apr 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is my first time the beach sand is beautiful, the food always fresh,the pool and all the staff excellent the whole layout out the resort very interesting. My favorite employee you must say hello to and dance with on the beach is Alejandro (entertainment) star friends...he wears MANY fun hats!

    Excellent vacation! lovely resort.

    Reviewed by NicoleVautour() on Apr 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Loved the resort! Beautiful flowers, trees, birds and surroundings. Clean resort and room. Great beach area, although many days rough seas and waves. Restaurants had excellent choice and very diverse food. We had wonderful concierge Yousef who was very friendly and knowledgeable, helpful in booking restaurants and providing very helpful information on local attractions and this resort. We would consider returning, and did like our first Iberostar stay. Muchos gracias.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

    Exotic spot

    Reviewed by Daniel M() on Apr 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is a great spot. It has its own little jungle with wild animals. Excellent beach and pool. Food was great and drinks better than average for an all inclusive. Rooms near the beach were excellent. Air con in the room was sketchy and the lobby and restaurants needed more fans. The weather was really warm and humid. Service was excellent. Some staff got to know us by name. Very close to Playa and shopping district. Chairs at the beach had to be snapped up early in the morning...lots of vacationers from all over.

    Individual ratings:

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    Not a 5 star

    Reviewed by Nofrills2() on Apr 10, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The hotel was great. Food was great at the buffet. If only there were available chairs at the pool and beach then it would be 5 stars. Unfortunately if you don't reserve the pool or Beach chairs you are out of luck for the entire day. Too bad. Could have been such a great experience.

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