Grand Palladium White Sand Resort & Spa

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

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    6. Grand Palladium White Sand Resort & Spa review

    What to expect (based on 4578 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Beautiful Resort!

    Reviewed by RWA_773(Chicago, Illinois) on Apr 17, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Review from the location at the beginning of the trip: Very beautiful resort and location. Be prepared for a bit of a long ride from Cancun Airport (about an hour and a half), but it is a gorgeous destination at the end of the ride. This resort easily has one of the best main pools in Rivera Maya and a HUGE beachfront.The gym and Spa are beautiful. We are experiencing the restaurants and so far so good. The Los Olas was REALLY good for lunch. Staff has been very helpful, especially Carlos at the consigliere desk.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Best trip ever

    Reviewed by E7163QPtatianak() on Apr 17, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We travel here with the travel club every year and every year this resort gets better and better! We especially love Ernesto and Victor at the Beach travel club. SUCH AMAZING SERVICE! MUCHAS GRACIAS!!

    Perfect stay!

    Reviewed by R S() on Apr 17, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The premises for the property is really beautiful. The staff was amazing. Eric and Luis were our butlers and extremely helpful and attentive. Celia made our stay amazing. She’s a huge asset to the hotel. Sebastian and Sylvia poolside were excellent.

    Good but not great

    Reviewed by carbonejeff(New York City, New York) on Apr 16, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Everything looked like it would be 5 stars but was generally 3 to 3.5 stars in experience. Better food, larger servings, better ac, more beer variety all pop up as things that could be improved. Also clocks in rooms!

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-4

    Rooms

    Rooms-3

    Service

    Service-3

    Value

    Value-3

    Stay at the Grand Palladium

    Reviewed by bareiszis1() on Apr 16, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Great place. Staff did a good job of meeting our needs, restaurants were good and under the circumstances (covid 19) they did a really good job with service/shows. Guys in the lobby a little pushy with trying to sell TRS. But, overall we had a great time.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4